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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Keep up the good work. I'm satisfied with the products material, fitting and comfort.
Date of experience: June 5, 2024
Well I am very disappointed because since November I made my purchase and I still have not received my two pairs of boots! I felt cheated, I have sent many emails and you have not responded, I really did not think this would happen, I want my refund
Date of experience: January 19, 2022
I had no problem with placing my orders. I'v noticed that lately orders are taking longer than usual to be delivered. Especially the last order I placed.
Tip for consumers:
Shoe Dazzle use to have very good quality shoes. They've gone down a knotch or two. But I can see them (Shoe Dazzle) trying to make a come back.
Products used:
Shoes
Date of experience: September 19, 2022
Hello Karon,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I absolutely love the fit! The feel! And look! Of these jeans on my body! I'm excited about my next purchase. Hope there not gone... #boyfriend #jeans
Date of experience: May 25, 2015
I have been a customer of shoeDazzle for more than 10 years, they give good deals and their Shoes are super comfortable, I love them. Thanks shoedazzle
Date of experience: November 5, 2019
These sneakers are so adorable. Neutral color to go with many outfits. I did have to exchange for the next size up. A call to customer service with Martin was easy and pleasant.
Date of experience: June 25, 2022
Hello Beatrice,
Thanks for the great review! We are delighted that you enjoyed our product! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My first time ordering boots from shoe dazzle and I'll definitely order again. I got so much compliments. Boots are really cute and comfortable. Absolutely no regrets
Date of experience: December 6, 2022
Hello Andrine,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
So many styles to pick from. A lot of the shoes and boots i never seen before and this is why this became my favorite shoe place
Date of experience: January 5, 2023
Hello Tonya,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
My shoe was delivered to a wrong apartment number and thank God someone saw it the next day & brought it over with the package ripped open.
Date of experience: April 4, 2023
I'd found the perfect birthday shoe, paid for express 2 day shipping and didn't receive the shoes until 3 or 4 days after the scheduled delivery date.
Date of experience: July 14, 2022
Hello Raina,
Thank you for writing a review! Your feedback about the shipping is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
It took longer than the given delivery time. I received after I initially needed them. The sizes were off and was very uncomfortable. Sent back for refund.
Date of experience: July 14, 2022
Hello Jessica,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Rep was very helpful and courteous, I would definitely recommend my family and friends to order from shoedazzle there products are of great quality for a great price and they ship really fast.
Date of experience: October 4, 2019
Hello Cynthia,
Great! Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Have a wonderful day!
XO,
Nelle
Shoes were very bad quality I ordered a 8 1/2 sandals looked like a 9 to long halls were very uncomfortable had my whole upper floor swollen it was just horrible never again
Date of experience: July 2, 2019
Hello Alexandra,
Thank you for sharing your feedback with us regarding the unpleasant experience you had in Shoedazzle. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
Normally in the past iv had no problem with my purchases. The last order i made they sent me the wrong shoes... like they were not even close to being similar. Very disappointed.
Tip for consumers:
Look into the return policy for your region.
Products used:
Shoes
Date of experience: August 8, 2022
Hello Heather,
Thank you for taking the time to leave a review. Your feedback that you receive the wrong product is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I wear A womens 10. But since my foot is flat no arch I usually size up in sandal heels. My feet were hanging over the backs.
Date of experience: August 22, 2023
Hello Ash,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with the sizing of our sandals. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
My order came quickly and everything fit perfectly. Cute shoe boxes and well wrapped. Now I just need a pedicure to wear them on a night out.
Date of experience: February 21, 2023
Hello Beatrice,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I was a member for over 7 months. They promised exclusive shoes and when they did not deliver, they apologized, changed their wording in their marketing, and changed nothing. Stylists do not exist. Your selections each month are computer generated from your answers to their joke of a survey. I know this because they have sent me several shoes in my selections that I already owned. And if you complain or question them in any way that does not sing the praises of their company on one of their many fan pages on social networking sites such as Facebook or Twitter, they will call you, cancel your membership, keep whatever credits you may have, ban you from their fan page, and delete all comments made by you on said fan page. Basically they delete your existence, so that other members will not be aware of the problem you were facing. I know this because it has happened to me.
A representative of ShoeDazzle called my home and told me in no uncertain terms that my negative comments and feedback were not welcome or appreciated on the fan page on Facebook. Also, my messages to other fans (who asked, by the way) about where to find the shoes cheaper, was against their terms of service. Mind you these were personal messages, not public posts to a wall. Which leads me to believe they have employees post asking for the info, and wait for members to answer, and they then ban and cancel those people. I would never recommend this site to anyone.
Date of experience: February 14, 2010
The shoe is so stylish but I get tired after wearing it continuously but according to price it's good
Date of experience: January 8, 2023
Hello Naila,
We are pleased that you have chosen ShoeDazzle. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
Very satisfied I recommend shoe dazzle my stuff reach on time didn't have any problems. I will buy again.
Products used:
Shoes
Date of experience: January 8, 2023
Hello Yolande,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Hello Yolande,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Hello Yolande,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Hello Yolande,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
As always, amazing customer service! Thank you for handling my return in lieu so quickly and answering my concerns!
Date of experience: January 22, 2023
Hello Alisha,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
They have great selections and affordable prices. I always find more than one item I would like to purchase.
Date of experience: May 5, 2023
Hello Ashley,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
The boots were exactly what I was looking for, great quality, and were delivered in only a few days!
Date of experience: February 1, 2023
Hello Rebecca,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Placed my order and it came unexpectedly fast. Would definitely recommend ShoeDazzle to anyone considering trying it. Good quality
Date of experience: February 4, 2023
Hello Diana,
We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes were very pretty. And were sent in a timely manner! I will recommend your company.to my friends!
Date of experience: May 11, 2023
Hello Mary,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Mehibol,
Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you immediately.
Best,
Jane