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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Ordering was easy, quality is great for the price, very fast shipping to Canada i was shocked just how fast i got it
Date of experience: May 5, 2023
I ordered a really cute pair of shoes and they came quickly and in perfect condition.
They're just as advertised, cute and comfortable!
Date of experience: August 22, 2023
Hello Becky,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Not much of a selection, and I'm not interested in clothes and accessories in the Main Bedroom shoe dazzle. They should be shoes.
Date of experience: February 16, 2023
Hello Wendy,
We appreciate the feedback you shared regarding the selections that we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
And when I finally wore a pair not even the end of the day may be two hours in a struts parked on the side so those have to be returned so the very first pair they didn't fit that I returned they sent me a parcel label that I had to print out don't have a printer had to go to the UPS store to get it printed out then had to take the package to the post office to be returned why not have a scan label that will make it so much easier
Date of experience: June 17, 2022
Hello Delwanda,
Thank you for taking the time to provide feedback. Your feedback on printing the return label is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you as soon as possible to assist you with your membership concerns.
Best,
Clark
I always check the latest styles of shoe dazzle and I like the handbags better than the shoes. As the heel is way too high to me. But the customer services always excellent and professional.
Date of experience: August 1, 2020
Hello Kathy,
Thank you that you are satisfied with your shopping experience! We are continuously striving to satisfy our member’s needs as much as possible, especially with our shoes. We will contact you for further assistance.
Best,
Dean
ShoeDazzle is a great company I love this site I have been a member I believe since 2011 and I absolutely love it the quality of the shoes are very good last a long time.
Date of experience: January 8, 2023
Hello Crystal,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I love the quality of the shoes, the style and fit was perfect!
Received a few days earlier than expected
I always receive soo many compliments and people always ask where I get my shoes.
Date of experience: July 17, 2022
Hello Gabriela,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Allison
I have been with shoedazzle for quite awhile and
What i find is that, Sometimes you will find some nice pieces and other times you will have to search hard. Be consistent with the quality
Date of experience: July 14, 2022
Hello Tania,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Everytime I order a pair of shoes or clothing it looks exactly the way it does online when I receive it. I haven't ordered clothes too much but the shoes are amazing for amazing price!
Date of experience: July 14, 2022
Hello Jessica,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Bought two pairs of shoes and I love them. One is for the colder weather so I didn't get a chance to wear them yet. The wedges are super cute and I love the color.
Date of experience: July 17, 2022
Hello Patricia,
It is great to hear that you are satisfied with our products. Thank you for sharing your experience with others. Hope to hear more from you in the future!
Best,
Mary
I was able to get the shoes that I wanted for a great price. The sale prices were awesome. The shoes looked just as pictured on the site. Can't wait to wear my new shoes.
Date of experience: December 7, 2022
Hello Destiny,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I did not like shoedazzle I felt there where shoes I did not like but was forced to order them anyway because while in the pandemic I was unable to get to my bank and remove your store from my bank card, I tried to stick around and order more shoes but it was horrible I will never do that again with any store.
Date of experience: September 15, 2020
Hello Arlene,
Thank you for writing a review! We are sincerely sorry if you disliked our products and services. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
They constantly are "out of stock" even AFTER you've placed your order. And when you do get an email saying they have canceled your order, they refund your money as store credit ONLY. Additionally, I was charged for shipping and my shoes but when it was refunded all I was refunded was for the shoes and not the shipping even though my shoes WERE NEVER SENT OUT FOR DELIVERY. If you call and complain all they do is offer you discounts so they can continue stealing your money. I wish I never got myself into this mess and would NEVER recommend this site to anyone.
Date of experience: December 1, 2017
Hello Sarah,
Thank you for writing a review! We are very sorry to hear that the items you like are sold out. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
Initially I had no issues with ShoeDazzle. For the most part- I'm pleased with my items. As of late- I HAVE HAD THE MOST UNPLEASANT experience with them! The customer service is soooo bad! No one takes accountability; and they seem like they don't want to be bothered for the most part. This last experience was so poor- I don't even have the energy to write my story. BE CAUTIOUS!
Date of experience: July 8, 2020
Hello Amber,
Thank you for bringing this to our attention! We are sincerely sorry for the negative experience you have encountered. We deeply value your business with us. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
I love my shoes and I love shoedazzle I purchase a few pairs every month with my VIP membership so much variety I recommend them to all my friends as I am always commented on the styles and not to forget how comfortable they are
Date of experience: June 16, 2022
Hello Jacqueline,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Ivy
I bought these shoes for a wedding I was in. By the time I walked down the isle, the strap broke and I was no longer able to wear them. It was a waste of my $17.00+.
Date of experience: September 19, 2022
Hello Whitley,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Shoes and boots are of lesser quality but they are not cheap looking and are fun to wear and hold up well. Shipping is generally pretty quick and reliable. Sizing is accurate.
Date of experience: February 1, 2020
Hello Karen,
Thanks for your feedback! We're glad you enjoy our unique styles. At Shoedazzle, we always try to provide the best possible service for our members. If there is anything we can do to improve, let us know! We’re available 24/7 by phone at 888-508-1888 and Live Chat from 6am - 6pm (PST) 7 days a week.
Best,
Ivy
Nothing fit the way it was described on the site. They need to find better descriptions and size charts. I bought the same sizes and in different colors and they fit differently.
Date of experience: April 19, 2022
Hello Kriss,
Thank you for taking the time to leave a review. We are sorry to hear that you are not pleased with our website and products. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I don't know where my shoes are. I have no clue. Last status update was on 4/21/21. I don't know what delivery service to expect from because no communication from shoe dazzle
Products used:
Two sandles and heels
Date of experience: May 1, 2021
Hello Justine,
Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
I love Shoedazzle shoes. Practically all my shoes within the last few years are from there my closet is filled with shoedazzle shoes. I will continue to buy from them as long as they are in business.
Date of experience: November 23, 2022
Hello Diona,
Thank you for your loyalty. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes had uneven designs, Missing studs, Cut uneven.
I tried the shoes on and they fit, So I was Very Disappointed when I got ready to Wear the shoes and I couldn't because of All the Flaws and it was too late to return them, I've never had a Problem like this before...
Aritha Johnson
Date of experience: August 11, 2022
Hello Aritha,
It is with great regret that we received your feedback regarding the item you got. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I love the items I purchase from ShoeDazzle! Everything from shoes, clothes, bags, and accessories are always reasonably priced. Stylish and the latest trends. I am a lifetime customer.
Date of experience: June 1, 2020
Hello Kena,
Wow! We love to hear that our members are happy! Thank you. We strive to provide stylish, affordable items for our valued members like you! Enjoy your purchase!
Best,
Nelle
I find the shoes sexy unique interesting provocative multiple if possible I just enjoy the by the a large selection that's available to select from the pad the packaging
Date of experience: June 19, 2022
Hello Shari,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
I ordered 4 pairs of different styles and I got one of them with the wrong size. Since I live out of the states it was going to cost me some money going to the post office and sending them back.
Date of experience: October 1, 2021
Hello Bianca,
We are sad to know that you got the wrong size. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
Need to return shoes. The zipper won't go up and down and I'm not satisfied with that zipper. I found another pair I would like to replace them with.
Date of experience: January 10, 2023
Hello Paula,
We are sorry to hear that you were not satisfied with the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Monique,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia