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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Did not fit and the boot looked real cheap, bad quality. I would never order anything else. I wasn't even gonna go thru the trouble of sending them back, I threw them in the trash.
Date of experience: November 27, 2022
I am always impressed with my purchase. The shoes are fabulous and the delivery time is always fast.
Date of experience: March 13, 2023
Hello Katrina,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services we provide for our members. Hope to hear more from you in the future!
Best,
Allison
I was locked out of my account and unable to remember my password or navigate to reset it. The customer service representative was very patient and was able to help me get it all figured out.
Date of experience: November 3, 2022
Hello Helene,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
The shoe didn't fit right they are too big and the toe part was way to small. But they are very pretty.
Date of experience: April 19, 2023
Hello Corina,
Thank you for leaving a review about the merchandise. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
Easy ordering nice clothing and shoes. Prices are great, and if you need to make a return it is easy to do.
Date of experience: April 18, 2023
Hello Natasha,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
It didn't come in time and the quality of the boot was not good it rain outside and my feet got Wet.
Date of experience: January 5, 2023
Hello Moni,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would also like to discuss further about our shipping and delivery. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I loved how the boots fitted. Most thigh high boots slide down, these actually hugged my thigh like I expected them to.
Date of experience: January 7, 2023
Hello Shanequa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
3 pairs of shoes, all undersized. Never happened before. I don't know what happened. I guess I should have picked wide fits.
Date of experience: January 20, 2023
Hello Victoria,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Products ordered came in faster than I thought. Nothing was damaged. Overall great experience. The products ordered all fit and looked great.
Date of experience: February 2, 2023
Hello Prits,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I've never received my order from shoe dazzle. They billed me and never even sent an email about my order very disappointing
Date of experience: August 10, 2023
Hello Jozan,
Thanks for writing a review about your order! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
They are absolutely beautiful and they are exactly what I was looking for I definitely will be buying more shoes from here
Date of experience: February 19, 2023
Hello Aurelia,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Never received my order. Accidentally forgot to skip the month, so I had to use my credit, and never got it anyway.
Date of experience: March 21, 2023
Hello Natasha,
Thank you for sharing your experience with the order you never received. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I love the shoes. Great value for the money. I like the clothes as well but the sizes are not consistent and the plus sizes don't have a very big selection.
Date of experience: April 14, 2021
Hello Anne,
Thank you for sharing your feedback regarding our sizing and the availability of our products! Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Shoe Dazzle is a fantastic company and an a very inexpensive way to grow your shoe collection if you're a shoe lover. The quality is excellent as is their customer service!
Date of experience: February 1, 2020
I have been trying for days! To get a return label to get an exchange but have not been able to, called and spoken with 7 different people, still no label...
Date of experience: November 15, 2017
Hello Ejemen,
We sincerely apologize if you have not received your return label. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
THIS MY FAVORITE PLACE TO SHOP FOR SHOES JUST BECAUSE THEY HAVE WIDE WIDTH AND WIDE CAFE BOOTS AND SHOES
AND I RARELY HAVE TO RETURN ANYTHING ALWAYS THE RIGHT FIT!
Date of experience: March 7, 2023
Hello Tomeka,
We are glad that you are satisfied with our products. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Easy and they have a good selection of shoes and boots. This is the only place I look for new shoes and especially boots. I can find every color I need.
Date of experience: November 23, 2022
Hello Sharon,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
It's been over a week and a half and my package is still in limbo. It was supposed be delivered last Saturday, it's now Wednesday and still has not been sent.
Date of experience: November 23, 2022
Hello Logan,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Although there are many options in shoes, the overlook of the shoes are basically the same and the Plus Sized clothing options are almost Null
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Elena,
Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Hello, I ordered these heels about 3 weeks ago and they still haven't arrived. I ordered everything else i needed and they have come. This is bad shipping and customer service
Date of experience: June 16, 2022
Hello Amaya,
It is with great regret that we received your feedback regarding the status of your order. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I f#*%ing HATE this website. I went on the website one time to buy a pair of shoes for a wedding, I picked my shoes, the price came up and I clicked confirm. I later look at my credit card statement and there's a forty dollar charge for **VIP membership**...? I called to explain it NEVER ASKED me if I wanted to be a member, but it automatically signed me up and I was hoping to get a refund. The guy, with his smug additude went on and on about the terms and conditions and fine print details the site offers. Like who reads that s!&# when going to buy one freaking pair of shoes and he wouldnt give me the refund. DONT BUY FROM THIS SITE
Date of experience: November 21, 2014
I became a VIP member and ordered one pair of shoes and I got them but they are bad quality. Then I canceled my membership, but was still charged the $39.95. When I tried to call I was talking to the automated voice system that said they understood normal sentences and that took 15 minutes until finally they directed me to someone else, but then I was waiting for another 15 minutes before I finally was able to talk to someone. That time was a waste because they did not give me a refund even though it was their fault because I canceled my membership. DO NOT BUY FROM THEM OR BECOME A VIP MEMBER!
Date of experience: January 7, 2016
I'm so pleased with shoe dazzle, customer service has gotten much better there great and most items I ordered I love it the prices are reasonable. Hats off to you SHOE DAZZLE you have come a long way you are diffenley my favorite I like live customer service thank you for being SHOE DAZZLE!
Date of experience: July 15, 2022
Hello JoAnn,
Thank you so much for loving our brand! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
My order came within a few days from when I made my purchase. I LOVE LOVE LOVE MY BONE BOOTS! THEY ARE A PERFECT FIT!
UNFORTUNATELY, THE SECOND BOOTS ARE WAY TOO BIG AND I COULDN'T DO AN EXCHANGE BECAUSE THEY ARE OUT OF STOCK, OR AS I WAS TOLD, " NO LONGER AVAILABLE"
Date of experience: March 1, 2022
Hi Jennifer,
We appreciate your feedback on how one of your boots fits you! We will be emailing you right away for assistance.
Best,
Cathy
Regarding my experience with Shoedazzle I am so satisfied and happy with what I am getting of exact sizes amazing quality and excellent delivery service.
Thank u Shoedazzle
Date of experience: January 5, 2022
Hello Inass,
We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Sammy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz