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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
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Very stylish pretty and so comfortable to once on my feet I don't want to take off. I feel so beautiful in my shoes
Date of experience: April 18, 2023
I love all the shoes I got from shoe dazzle. I have always been skeptical my buying shoes online because my feet is really small but the pairs I got are the perfect fit
Date of experience: November 5, 2022
Hello Latifat,
Thank you for the great feedback. We are glad that you are satisfied with the styles we have in ShoeDazzle Hope to hear more from you in the future!
Best,
Mary
ShoeDazzle always has beautiful shoes and awesome choices. I love the customer service and the site entirely
Date of experience: January 4, 2023
Hello Devetia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Everything was easy on the site, prices were great, shipping was great, boots I got my girlfriend are great! I can't say anything bad!
Date of experience: January 8, 2023
Hello Ricardo,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles at an affordable prices for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I ordered several items and had to return two items to be exchanged. The process was very quick and easy and the turnaround time on receiving my exchanged items took no time at all.
Date of experience: November 2, 2022
Hello Bonnie,
We are glad that everything worked out for you. We here at ShoeDazzle do our best to provide great service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
Very comfortable boot and I love the fit! I will definitely recommend ShoeDazzle to friends and family.
Date of experience: January 10, 2023
Hello Tonika,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I have had a membership with you for a few years now and I love the items that are there and looking for more new items to come! I would love to be featured as a model for the company!
Date of experience: July 19, 2022
Hello Tammie,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I'm always more than satisfied with my purchases! The quality is great, easy to purchase, huge selection... as always, my newest purchase is fantastic!
Date of experience: December 4, 2019
I am very please with what I bought. The price, the quality, the time, the website are Amazing. I enjoyed everything! The only issue I have is that Shoedazzle does not have an app.
Date of experience: November 2, 2022
Hello Myranda,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Shoes were great! I got 6 pairs of shoes because they were on sale. My shoes came on time. When ever I order from shoe dazzle they never disappoint.
Date of experience: April 7, 2023
Hello Karleana,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My issue still isn't fixed after many attempts to with me calling and still no one has contacted me back to fix my issue. I'm very upset and disappointed.
Date of experience: June 17, 2022
Hello Kaili,
We always aim to deliver a great experience. We are gutted when we miss the mark. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I tried to use credit online and was unable too. I spoke to customer service and they fixed the issue the sales rep was patient and kind. Very thankful
Date of experience: November 23, 2020
Hello Lacasa,
Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
I love everything I purchase from Shoedazzle! I've bought 2 pairs of boots, a pair of sneakers and a bomber jacket. Everything fit perfectly and I always get compliments.
Date of experience: March 1, 2020
Hello Jamie,
Amazing! We're glad to hear you're getting compliments because of your products and everything fits well! It's also nice to hear that you love everything you've got from us. We always want to create unique designs for our valued members like you!
Best,
Nelle
I have to say right after I purchased my boots I started to see all this bad reviews about the site and got super scared; I made my order and I didn't hear from them until 3 days later, when I got my email confirmation. The product came ON TIME, took them only 3 days to deliver it and BOOTS are GOOD quality. They fit perfectly and comes nicely packed with some cupons for wine and a cream i think. I have to give them 4 stars just because they took a while to confirm my shipping but the rest was good for me!
Date of experience: August 28, 2016
Too much to describe. Bottom line, my experience with exchanging my order for a different size has turned into a costly disaster. Not a great experience for a customer.
Date of experience: November 23, 2022
Hello Amanda,
Thanks for sending your review! Your feedback about our product sizing and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love the shoes and all of the deals. Having the VIP was great. I would get great discounts on shoes, clothes and accessories. This is a good company.
Date of experience: August 8, 2022
Hello Kaylie,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I joined the Shoedazzle VIP program a couple months ago and I am still waiting on my first order! I have shipped my 1st order back a total of 3 times now due to the fact that my order was incorrect all 3 times! I have been extremely kind and understanding all 3 times with customer service, even though they have failed miserably at making me a happy customer in return for their multiple careless mistakes. I was told this 3rd time that my order would be overnighted by them due to their mistakes, come to find out it was all a lie! I've been waiting another week and a half for my order all over again! I was also told the 1st two mess ups that I would be given discounts and everything else and it was all lies to keep me content for time being. I am an extremely generous person when it comes to giving people the benefit of the doubt and I have to say that I am ashamed of this company. I have been nothing but mislead and mistreated for two months straight, the customer service representatives are arrogant a**holes who basically get paid to lie to you and not speak stable English. I called and terminated my membership and was harassed to stay and then rudely spoken to. I also would like to add the fact that the shoes are junk that look like they are going to fall apart within a week and are made with the cheapest materials known to man. Shoedazzle is a rip! Consumers beware!
Date of experience: October 6, 2016
I am always happy purchasing shoes from Shoe Dazzle. I had to return a couple of shoes, the return process was great! I look forward to keep ordering shoes from Shoedazzle.
Date of experience: June 24, 2022
Hello Darlene,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The quality of the shoes is very poor. I give them 2 stars because the shoes look as advertised. I bought a pair of shoes used them 3x and the sole fell apart.
Tip for consumers:
Think of these shoes as disposable
Date of experience: November 11, 2014
Easy-to-wear sneakers on the move. I am so happy I made the choice to buy so definitely getting more soon.
Date of experience: November 1, 2023
Hello Chilly,
We appreciate your awesome review of our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
I love ShoeDazzle and when I get that package in the mail I feel like a queen for the day because I know I'm styling and the cutest shoes in the latest styles
Date of experience: April 6, 2023
Hello Tanya,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I got sent the wrong shoe size and they emailed me a label I was supposed to send back Myself. PRINT OUT AND SEND BACK MYSELF. And still charged me for the VIP. I would never want to order another pair of shoes given the circumstances. I had to search and find shoes because My GRADUATION shoes did not fit. Wouldn't recommend 1000%
Date of experience: April 22, 2022
Hello Sarah,
Thank you for your honest feedback! We're sorry to hear that you received the wrong shoe size. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Never purchased a pair of shoes and charged my card 40 dollars. Never will buy from here again. Had my card on file from a previous buy and charged me this much. Ridiculous!
Date of experience: May 1, 2021
Hello Destiny,
Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Jane
Got super excited after receiving the shoes order. Put the shoes one walked for less then 5 min and the heel on the shoes broke on my way to the party
Date of experience: July 18, 2022
Hello Lina,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
I returned two items of clothing. A jacket and a pair of shorts. I only received $19.99 credit? I spent way more than that. The jacket was $52.95 and the shorts were $34.95.
Date of experience: June 19, 2022
Hello Dale,
Thank you for writing a review! Your feedback about our credit from your return is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Patricia,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia