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Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
I never even received the boots I ordered! They sent them back before they were even delivered! But yet they are still taking out the payments!
Date of experience: September 4, 2023
Hello Kathy,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I've been with Shoedazzle since November 2017 and live their service. In all this time I think I've only been disappointed with maybe 3 items I've purchased out of 100's!
Date of experience: June 19, 2022
Hello Jill,
Wow! Thanks for sharing a review! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Allison
I have been very pleased pleased with the purchases I have made. What
I'm not pleased with is the fact that most of your prettiest outfits don't
Come in extra large!
Date of experience: May 22, 2019
Hello DonnaLyn,
Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Our Member Services Team is always open to hearing feedback from you. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
Ordered boots and booties all were awesome!im very happy with this and all my friends have ordered too we l
Date of experience: January 5, 2023
Hello Kim,
We are glad that loved the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fgreat experience with us in the future!
Best,
Mary
Been a member since 2016 have ordered and received some of the most outstanding shoes boots and booties we're always order from ShoeDazzle love the products love it love it
Date of experience: July 14, 2022
Hello Terri,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I never received my shoes that's I was suppose to wear for thanksgiving. They said they was delivered and I literally Never got them super disappointed
Date of experience: November 23, 2022
Hello Storm,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love shoe dazzle. Fast delivery you get what you order beautiful and stylish shoes I have told all my friends and family about shoe dazzle.
Date of experience: February 2, 2023
Hello Georgina,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I love shopping here! I love the unique styles & the amazing VIP deals. Definitely my go to shoe shop.
Date of experience: February 1, 2023
Hello Talibuh,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a wonderful day!
Best,
Mary
I love the package the boots is amazing fits well will post the outfit idea with the boot I'm amazed
Date of experience: February 3, 2023
Hello Rose,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I ordered these boots i and just wore them, I am very pleased with my purchase. Perfect with jeans and a cute sweater.
Date of experience: October 9, 2023
Hello Camille,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Shoes are a Perfect fit, beautiful styles! I love how they look and I look forward to buying more shoes!
Date of experience: March 10, 2023
Hello Lenishka,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
I ordered 3 pair of shoes with my size set at 10. I got one that is a 10, one is a 9, and one is a 7. I have tried several times to do a return for a credit and it errors and won't let me continue.
Date of experience: November 2, 2022
Hello Taunia,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you got from us. Our Member Services Team will reach out to you right away.
Best,
Allison
Shoe dazzle is over priced and the quality of shoe is very cheap also the customer service is horrible. I would never recommend shoe dazzle to no one.
Date of experience: May 25, 2019
Hello Billie,
Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! We have a dedicated Member Services Team here ready to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
I got all the shoes at a great price and the quality is great and they look great as well. I loved each and every one of them.
Date of experience: January 5, 2023
Hello Doreen,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love the shoes that I received but the heel was taller than I thought. So I haven't been able to wear them
Date of experience: January 5, 2023
Hello Eleanor,
We are sorry to learn that the item you got did not meet your expectations. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I signed up with shoedazzle and I paid $10 for my boot and $5 for shipping. I love my boot, it arrived in a timely manner. I have absolutely no issues with them and I am a very picky online shopper.
Date of experience: January 14, 2016
The shoes fit perfectly. I love them...they go with everything. The can be casual with a legging or eye catching with a dress.
Date of experience: January 4, 2023
Hello Anne,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I didn't receive my boots or a refund and now there's a 69.69 dollar transaction on my credit card that I didn't approve
Date of experience: January 8, 2023
Hello Sonja,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Satisfaction, fast deliver and great service, shoes are very comfortable for my wife and she loves the clothes and the shoes from shoedazzle
Date of experience: April 4, 2023
Hello Delfino,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I always get my shipment on time no trouble. And if and when I do they always fix it. My favorite shoe store
Date of experience: January 27, 2023
Hello Laneda,
We are glad you are enjoying our products and shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered my items. I received them in a very timely fashion, and was very happy with the great quality of the items.
Date of experience: February 4, 2023
Hello Linda,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Everytime I get shoes from here I am truly pleased! I love different types of shoes things u don't ordinarily see. Love shoedazzle!
Date of experience: May 4, 2023
Hello Erin,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Always I am very surprised for those Shoes, Booties, Sandals they are amazing Beautiful. They are comfortable, combined with any Clothes. I am very happy with my collection.
Date of experience: August 11, 2022
Hello Marcia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. For further assistance, our Member Services Team will get in touch with you right away.
Best,
Renz
Well I'm always a big fan of shoedazzle but my experience is a little bit heck it. And the wait for my package is a little bit long.
Date of experience: February 16, 2023
Hello Griselda,
We regretfully note that we received your feedback regarding our shipping policy. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Sherice,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz