Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
The site was easy. Shipping was accurate. I had to do an exchange and that was easy too.
Date of experience: November 12, 2024
I like the comfort and the quality who's really perfect
Date of experience: November 24, 2024
I love the discounts and specials that they have and the boots are fabulous!
Date of experience: November 20, 2024
I was very happy that I had him on the phone he was honest and sweet
Date of experience: September 6, 2024
I always been lucky with your company in customer service-
Date of experience: November 4, 2022
Ordered size 8, received size 8.5. Thank you very much.
Date of experience: November 8, 2024
Easy and love the process and products thank you for the opportunity to join the team
Date of experience: November 20, 2024
I love the shoes from Shoedazzle. The sales are great and I enjoy the membership program.
Date of experience: October 9, 2024
Excellent love the product just love the boot fits great and looks lovely.
Date of experience: November 23, 2024
I love love my new boots. I will be back to order more!
Date of experience: November 23, 2024
I like the boots they are very comfortable.Cute boots
Date of experience: November 20, 2024
There is no customer service! And when you need to return or exchange, there is no one to talk to.
Date of experience: November 19, 2024
Excellent and fast service! The shoes are great and exactly as advertised.
Date of experience: September 3, 2024
I love the fit and the style The patent leather is so shiny and elegant
Date of experience: November 19, 2024
My boots were in stock! Placed my order and BAM. They were at my door!
Date of experience: October 11, 2024
Keeps telling me that I have received my merchandise, but i have not received it.
Date of experience: October 10, 2024
I love it the whole experience the price the quality of the shoes are amazing
Date of experience: October 26, 2024
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.