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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 63.8%
Positive
557
Neutral
33
Negative
283
View ratings trends
168
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How would you rate Shoedazzle?

Reviews (7,992)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (741) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (79) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user shirleyw1196
Canada
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The shoes were all very nice and fit well Some of the clothes were excellent but not all of them were.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Shirley,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user angelh242
Michigan
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

I love shoe Dazzle I got these Beautiful sandals with rhinestones on then for my Brothers wedding they look so much better then the picture I love them they were fast and amazing packaging they arrived safe.

Date of experience: August 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Angel,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Tina

Thumbnail of user jeanettew70
Minnesota
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I order legging and received a top I couldn't fit. Due to some situations in my life I missed the deadline to return the item, now I'm stuck with something I can't use and already pd for.

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Jeanette,

Thank you for writing a review! We are sorry to hear if you ran into some sizing issues. Your feedback is helpful for us to hear! Our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

Thumbnail of user felisag3
Massachusetts
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

They said they deliver them but they delivered and delivered the next day but my experience with two dazzle I love them very very much

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Felisa,

Thank you for leaving a great review! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at ShoeDazzle!

Best,
Allison

Thumbnail of user bensuo
Canada
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

I have bought shoes from you before, but I have not bought shoes from you recently. I saw that money was withdrawn from my account, and it was withdrawn from you

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Bensu,

Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user deborahh1926
Virginia
3 reviews
0 helpful votes
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July 14th, 2022
Verified purchase

And the return information for the shoe was incorrect. So I never got the shoes. And lost the sale. And I purchased a shoe for the dress. And still waiting for the shoe to return

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deborah,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user karinas147
New York
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Beautiful Beautiful!
The price is very affordable, the material is very good and the style is very fashionable.
I'm so happy with my purchase.
Thanks

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Karina,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user abigailb365
New Jersey
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Perfect experience and found the best shoes. Super east to check out and able to get the shoes super quick.

Date of experience: March 10, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Abigail,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user earle64
Spain
3 reviews
1 helpful vote
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November 28th, 2022

Excellent product! Excellent product from the quality of the clothing, to the embroidery, to the customer service and shipping, thank you. I look forward to working with you again!

Date of experience: November 28, 2022

Thumbnail of user deannab81
Georgia
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I've worn the shoes twice and both times the chain broke on me. The first and second time the chain broke I was able to fix it, but the third time the chain broke I can't fix it.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Deanna,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.

Best,
Ivy

Thumbnail of user anital389
New Jersey
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

My order was returned and everyone was helpful and so customer focused. Extraordinarily helpful actually

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Anita,

We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!

Best,
Lia

Thumbnail of user amoram1
Georgia
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I received my items on time. I love the look of the items I ordered and the fit was very good and comfortable.

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Amora,

Thank you for the positive feedback! We are happy to know that you love the products you received from us! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user omotayoe
Indiana
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Very satisfied with shoedazzle because of accurate shipping time of the product and the quality of the product as well

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Omotayo,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user sarahr5
Canada
5 reviews
27 helpful votes
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May 18th, 2011

This sucks, I thought I would be able to choose from a variety of different shoes, but no I didnt, and if I didnt like any, then it didnt matter i didnt choose that month, and 2 TIMES MY SHIPMENT WAS DELAYED. Ugh so mad.

Date of experience: May 18, 2011

Thumbnail of user marthab1151
Missouri
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Order Christmas presents
Boots and we received my purchase the color of boots was not what I wanted. I asked for blue and re eived white.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Martha,

Thanks for sending your review! Your feedback the wrong item you received is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user jessicac2160
New York
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Im always in awe with the customer service, quality of the shoes / products and timelines to receive my orders. Pure happiness and infatuation with this company!

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jessica,

Thank you so much for loving our brand! We are glad you are enjoying our products and delivery process! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user graced478
New York
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Love the shoes and great customer service. Always uniques designs and very efficient exchange policy.

Date of experience: August 14, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Grace,

We're glad you enjoy our unique styles and exchange process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user kerendap
TT
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

The site is easy to navigate!
Expedited shipping was really fast and I was worried I wouldn't get them in time for my trip.
Love the quality of the boots.

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kerenda,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user arlettel5
Georgia
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

THE WORST EXPERIENCE EVER: THEY LOST MY SHOES NOW THEY WANT TO GIVE ME STORE CREDIT AFTER I PAID WITH MY CREDIT CARDS …. SALES REPS AT SHOE-DAZZLE ARE THE WORSTED PEOPLE THEY DIDINT CARE ABOUT MY LOST. SO FAR THEY STILL HAVE MY MONEY. I HAVE BEEN WITH SHOES DAZZLE FOR YEARS SINCE 2016. I AM VERY FOR THE TREATMENT.

Date of experience: August 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Arlette,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user ailyns2
Oregon
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Fits me good and love the fashionable designs.
Always have a great deal as VIP member. Also, really remarkable price.

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Ailyn,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user nicoleb2376
Maryland
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Boots great fit. Shoes cut too small and returned for credit. I am going to select a new shoe. Quick delivery. Pretty good experiences.

Date of experience: March 24, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Nicole,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user nancya1740
New York
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

The shoes are good quality
Comfortable
My friends ask me where did you get those shoes when I wear them specially the sandals

Date of experience: November 1, 2023

Thumbnail of user claudias537
California
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Absolutely love my heels, they are so comfy and cute! I can't wait to style them this spring! Also shipping was super fast.

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Claudia,

We are glad that everything worked out for you. We here at ShoeDazzle do our best to provide great products and services to our customers. We appreciate your feedback and would like to assure you that we will strive to improve our customer's satisfaction.

Best,
Allison

Thumbnail of user andrear1134
Oregon
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

I love every pair I've gotten from this site! They're well-made, sturdy, and last forever! Will definitely come back regularly

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Andrea,

We're delighted to hear you enjoyed your purchases! We are always looking for new ways to provide great products that will meet the needs of our members, including yours. Have a fabulous day!

Best,
Allison

Thumbnail of user raquelr180
New York
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Shoedazzle takes money from your account monthly without a reminder or notice to skip the month prior.

Date of experience: May 17, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Raquel,

We regretfully note that we received your feedback regarding the VIP membership. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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