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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.1%
Positive
553
Neutral
32
Negative
278
View ratings trends
168
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How would you rate Shoedazzle?

Reviews (7,982)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (739) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user chantelc25
Jamaica
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

They always have great sales and even greater quality shoes and clothing too! Check them out! You won't regret it. I promise

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Chantel,

Thank you so much for loving our brand! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user katiep349
Colorado
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

I did not receive 3 pairs of shoes. I am extremely unhappy and would like to cancel my VIP membership as well.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Katie,

Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user maureenn123
Canada
2 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

Please don't tell my husband but he does not know he bought me these two pairs of boots! I am so happy!

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maureen,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user shellyn70
Florida
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I have always had a great experience with Shoe Dazzle never had any problems or issues that they could not resolve quickly!

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shelly,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user elizabethl1979
Kansas
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Loving my obsession with getting shoes nonstop! The selection is phenomenal and has got me to step out of my comfort zone.

Date of experience: December 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Elizabeth,

We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user janellc2
Pennsylvania
1 review
0 helpful votes
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March 4th, 2018
Verified purchase

What else can I say. Shoes for all occasions. Low prices. And most important you never have too many pairs of shoes.

Date of experience: March 2, 2018

Thumbnail of user sherrye11
Sherry E. – Shoedazzle Rep

Hello Janell,

Wonderful feedback! We always try to keep our pricing as reasonable as we can for our dear members!

XO,
Sherry

Thumbnail of user aileent2
California
1 review
0 helpful votes
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March 4th, 2018
Verified purchase

Always excited to shop! The trends are on point and moderately priced. I love the extra perk of getting a magazine offer!

Date of experience: March 2, 2018

Thumbnail of user sherrye11
Sherry E. – Shoedazzle Rep

Hello Aileen,

The team here at Shoedazzle is thrilled to hear such good feedback, and we’re proud to be one of the best sources of beautiful shoes, clothes, and handbags!

XO,
Sherry

Thumbnail of user ashleya217
Illinois
1 review
0 helpful votes
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March 12th, 2019
Verified purchase

It's easy to select the shoe and it came super quick. I never thought i could get these thigh high heels. Thanks

Date of experience: March 8, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Ashley,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!

XO,
Ivy

Thumbnail of user delll14
Hawaii
2 reviews
0 helpful votes
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December 7th, 2019
Verified purchase

First, shipping is took 10 to 15 days before I got it. Second, same old style. Third, is there a way that we had choices on the height of the hills?

Date of experience: December 4, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Dell,

Please accept our sincere apologies for the inconvenience you may have experienced. At Shoedazzle, we take pride in ensuring our member’s satisfaction. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

Thumbnail of user chooche
New York
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

$#*!ty company rips you off. And the products are not even that good. Mine was damaged when it came in the mail

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Chooch,

Thank you for writing a review! We are sad to know that you are not pleased with our products and VIP program. We value you as a customer and want to make things right! Our Member Services Team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user asmaram
California
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Easy to use app, great shoes, sizes are correct! Price is wonderful.
I only wish I had more room in my closet

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Asmara,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user cynthiar1571
Georgia
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

High quality shoes and for only 10$ the first pair, it's a really good deal. I also love the selection they have!

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cynthia,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user millicentk9
Canada
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Nice pair of shoes. I love it and will definitely buy from you again. My only issue is the delivery. It delayed.

Date of experience: November 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Millicent,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Thumbnail of user mildredh123
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Love the slide on feature of the tennis shoes. I'm happy I bought two pairs.

Date of experience: April 5, 2024

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Mildred,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user rachellew87
Oregon
2 reviews
0 helpful votes
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April 26th, 2024
Verified purchase

Both sandals fit perfectly and are both comfortable.I can't wait to wear them.

Date of experience: April 16, 2024

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Rachelle,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user courtneye45
Pennsylvania
1 review
1 helpful vote
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January 4th, 2020
Verified purchase

The shoes are mediocre. Customer service is awful. I spent almost 40 minutes trying to get a working link for a return.

Date of experience: January 1, 2020

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Courtney,

We always appreciate feedback from our members so we can serve you better. We make it a high priority to provide high-quality products and attentive member service to valued members like you. We value you as a member and want to make things right! A representative from our Member Services Team will contact you shortly to assist you.

Best,
Ivy

Thumbnail of user charsek
Illinois
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Boots look cheap, I get charged monthly and can't use all the credits at once. Horrible I need out of shoe dazzle

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kelli,

We appreciate the feedback you shared regarding our products and member credit usage. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user charisser10
Canada
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

The boots I received were exactly as described. I am 100 % satisfied with my purchase & will continue to order from Shoedazzle.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Charisse,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user jessicaz670
Canada
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Just bought a few pairs from this site and they all fit awesome really cute stuff for a good price
Definitely recommend

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jessica,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user maddiea17
District of Columbia
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I've only gotten one pair out of the 7 I bought during my 6 months with shoedazzle that fits. I'm so sad at the loss of money and resources for these

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maddie,

It is with great regret that we received your feedback regarding the sizes of our products. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user talam5
Canada
2 reviews
0 helpful votes
  • Send Message
March 1st, 2022
Verified purchase

The skirt was too small and don't know if I could have returned it being on sale. The store selection is great!

Date of experience: March 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tala,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the concern you have with the item you purchase. Our member services team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user damitat
Minnesota
2 reviews
0 helpful votes
  • Send Message
December 5th, 2019
Verified purchase

I'm very pleased with my purchases and the delivery date was right on time. I love the different types of styles I can choose from u make it so easy.

Date of experience: December 2, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hi Damita,

Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

XOXO,
Jane

Thumbnail of user ac411
New York
1 review
1 helpful vote
  • Send Message
November 6th, 2013

They're thieves. I'm currently waiting on the phone (45 minutes and counting) to cancel the VIP account they forced me into.

Date of experience: November 6, 2013

Thumbnail of user bobbyc151
Texas
1 review
0 helpful votes
  • Send Message
August 2nd, 2020
Verified purchase

My experience with ShoeDazzle has always been excellent! I would totally suggest that everyone who loves to shop use ShoeDazzle today!

Service
Value
Shipping
Returns
Quality

Date of experience: August 2, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hi Bobby,

We love your wonderful review! It is always our goal to serve you with the best we can and we are glad to know that we delivered!

Best,
Cathy

Thumbnail of user terih66
Canada
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

My shoes came a size too big and I was unable to exchange them since that shoe was no longer available.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Teri,

We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your shoes. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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