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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 5th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
Great company, fast shipping reasonable prices. Returns are easy
Date of experience: April 17, 2024
The boots were very cute I love them but they do run a bit small so before buying go up either a size or a half
Date of experience: November 25, 2022
Hello Sunny,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm still waiting for my order that was placed on 11/10/22. Tracking says its been on its way from New Jersey since 11/16/22. This is crazy.
Date of experience: November 23, 2022
Hello Danielle,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Super great good quality heels super comfortable they never hurt my foot and I could walk perfectly fine in them the size is great on point!
Date of experience: August 8, 2022
Hello Veronica,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Shipping times are so Long. It would be great to received items in less time
Date of experience: April 17, 2024
Hello Alejandra,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Happy with my order, good quality and very nice.
And also the latest in style. I love every single piece that i have ordered.
Thank you
Date of experience: August 8, 2022
Hello Merlin,
Thank you for trusting us to be your source for top-quality and great style products. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you.
Best,
Allison
Not good my shoes were perfect size but one feet was fitted than the other my birthday was ruined never got a chance to wear them
Date of experience: June 14, 2022
Hi Rosekatie,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
Impeccable customer service. Very Professional great experience
Date of experience: April 17, 2024
Hello Kita,
Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I think that the dress is very cute however and seems a little cheap-looking in person. But I have no complaints about delivery or the price.
Date of experience: June 16, 2022
Hello Sherryll,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I acquired several pairs of boots and sandals that I have wanted for some time, but was unwilling to pay the prices I had seen elsewhere.
Date of experience: June 17, 2022
Hello Nina,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
You get what you pay for, styles Arne price is good, but for me the shoes do no last years.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Tammie,
We're glad you enjoy our unique styles and selections! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I want it wide! And its absolutly comfy! Iove it! A little bite too large, i should order 1 sive less, but its perfect
Date of experience: January 9, 2023
Hello Christine,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Always deliver quality, affordable (with sales) products. Sales are amazing when you catch them.
Date of experience: April 5, 2024
Hello Shan,
We're glad you’re enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Just as the title says. More satisfying purchases than unsatisfied purchases since 2015. I have no complaints at all.
Date of experience: February 2, 2023
The huge all-in-one bag was just as I expected. I will be ordering more.
Date of experience: April 5, 2024
Hello Tracy,
We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I have a love-hate relationship with Shoedazzle. I signed up for VIP thinking I was going to appreciate having monthly choice of shoes to order, however each month, I found myself struggling to find one single pair of shoes that I liked. I guess I should have known from the name Shoe-DAZZLE that I was going to find a ton of bedazzled, chain-linked, glitter bombed shoes more liken to teens and kids than adults. Chunky bottoms with repetitive colors and themes. The shoe quality is sub-par requiring insoles with every shoe for proper support and strength. Overall, I closed my account after finding that I hardly ever ordered a shoe in a month and would force myself to dump-shop after months of credits built up because I was being charged for something I ultimately wasn't using. After about six or more months, I've ended up with couple of pairs of shoes that I actually wear with most of them sitting on my shelf growing webs because they're really not my style or they're just plain uncomfortable.
Date of experience: June 16, 2022
Hello Nikoya,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
The boots were perfect with my dress. Wore them to work the next day.
Date of experience: April 4, 2024
Hello Cheryl,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I get styles, colors, and sizes that match my closet. I get lots of compliments on all my footwear
Date of experience: December 7, 2022
I haven't received my order and it shows its been sitting at the same post office since the 26th! It was supposed to arrive on the 31st. And when a called I was told I have to waiting until the 9th.
Date of experience: November 3, 2022
Hello Kia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
The shoe is just perfect and comfortable. It very warm too since it's long. I'm hoping it lasts
Date of experience: March 17, 2023
Hello Fedila,
Thank you for providing feedback about our products! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison
I am never disappointed when I buy with you. Prices are phenomenal and the shoes always fit perfectly.
Date of experience: June 19, 2022
Hello Seigred,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I love the shoes and accessories it is exactly what been advertised. Shipping to return is very easy
Date of experience: June 17, 2022
Hello Shimeka,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Very pleased with my order. The shoes were a great fit and quality of the product was excellent.
Date of experience: April 19, 2023
Hello Jennifer,
Thank you for taking the time to share your experience with others and for leaving a review about your purchase and the merchandise. We’re happy that you’ve had a great experience with us!
Best,
Bonnie
They handled my request with out any issues. I had nothing but a positive experience working with them.
Date of experience: September 18, 2022
Hi Cameron,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
I haven't had any issues what so ever. I love the product I'm receiving and definitely recommend it
Date of experience: March 20, 2023
Hello Zoe,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!
Best,
Allison
The shoes I have ordered only 1 pair arrived not sure where's the rest of my orders at
Date of experience: January 5, 2023
Hello Mary Ann,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Ordered a platform sandal in my size and it was too small. Unfortunately I had to return it.
Date of experience: January 4, 2023
Hello Aakre,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Ellie,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad