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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.1%
Positive
553
Neutral
32
Negative
278
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Items arrived on time & shopping was easy”

Rhonda A.
12/6/24

Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.

Date of experience: 11/26/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,982)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user melissap1695
Washington
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Thanks for always having exactly what I need to look my best at a price I can afford.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Melissa,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

Thumbnail of user ashleyo389
North Carolina
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I really love the thought high boots! They fit just right and I got a lot of compliments.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashley,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user carold1864
New Jersey
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Beat and moat beautiful shoes at the best prices I love this store very reliable and great reviews

Date of experience: May 18, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Carol,

We're glad you’re enjoying our products and shipping timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sheelaw2
Florida
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

My order came within a reasonable amount of time. I cannot wait to try wear my new clothing

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Sheela,

Thank you for taking the time to share your awesome review! We hope you'll like your purchase and please feel free to give feedback once you try it. Have a fabulous day!

Best regards,
Chad

Thumbnail of user gingerc125
Georgia
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Excellent service, delivery and product. I saved a lot of money and would definitely pass on the savings.

Date of experience: July 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ginger,

We are glad that you are satisfied with the item you purchased and our services. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user shannonb1186
Georgia
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

It was pleasant everything came on time my order was right and I'm very happy with the results

Date of experience: January 15, 2023

Thumbnail of user jessicat1394
Michigan
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

I've never had an issue with shoe dazzle, great with returns or exchanges. Always so many cute shoes

Date of experience: July 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jessica,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user onyio1
Texas
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Accommodating, excellent customer service, goes above and beyond to help customers or resolve issues, certainly above peer performance.

Date of experience: July 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Onyi,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!

Best,
Renz

Thumbnail of user crystalw694
Maryland
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

I never received my package that said was delivered and the company is not responding to my emails

Date of experience: January 20, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Crystal,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user angelas2601
Virginia
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Love the color arrived as expected …will shop again, of course! Wearable boots, and as described on website

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Angela,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user sonjay10
Ohio
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I have been purchasing items from Shoedazzle for many years. I love the quality, prices, and fast delivery.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sonja,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user ofrelindar
New York
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

I love ordering from here never had any problems. I have referred you guys to all my friends

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ofrelinda,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.

Best,
Maru

Thumbnail of user ebonyr73
New Jersey
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Process time and delivery were super quick. Shoes are true to size. Love the color and good quality

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ebony,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user kizzyb13
Florida
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

This was the second time I order anything from shoedazzle & I'm loving them the best hands down

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kizzy,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!

Best,
Mary

Thumbnail of user alexisd297
Canada
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

All of the shoes were exactly like the pictures and look amazing! They also fit perfectly. Very impressed!

Date of experience: August 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alexis,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user earlenew13
Pennsylvania
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

My experience was good. Need smaller heels, but I am enjoying my purchase. Fast delivery. True to size

Date of experience: August 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Earlene,

Thank you for taking the time to leave a review that you need smaller heels. Your feedback is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user solomiiak1
Canada
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Affordable prices for pretty nice things. It was my second purchase. Both times I was more than satisfied.

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Solomiia,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user susang3359
Alabama
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I ordered two pairs of sandals and have only received one pair. Please send me the other pair.

Date of experience: March 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Susan,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user carmels43
Georgia
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

The shoes were poor quality for the advertised price and I will need my contract with you cancelled

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Carmel,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with product quality. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user ruthl884
California
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Boots arrived faster than I expected! Keep getting lots of compliments! Absolutely love these boots and the savings!

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ruth,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user kristend257
Michigan
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

I just I'm new to shoe dazzle as well and they have twice lost my order I'm done

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Kristen,

We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user tanyam598
Canada
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Love shoe dazzle. Great fit on all shoes. Most fit exactly to size guide. Also loving the clothes.

Date of experience: August 28, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Tanya,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes and clothes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user mariahn25
Florida
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Shoedazzle is consistent in quality and price. I've been a VIP member for years for that exact reason.

Date of experience: June 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mariah,

Thank you so much for your loyalty. We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user stacyl568
Georgia
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Wry polite and easy to understand…. Was not obnoxious about skipping a month and understood my financial situation.

Date of experience: March 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Stacy,

Thank you so much for taking the time to share your wonderful experience with our Member Services Team. We take pride in knowing our members are happy with our services. Have a great day!

Best,
Renz

Thumbnail of user traceya152
California
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Everything was great. I love my boots. It was very easy to order. Shipped really fast. Awesome experience.

Date of experience: March 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Tracey,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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