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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I received worn shoes. I will not purchase or recommend Shoe Dazzle.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
The delivery left the package at frint doir. Not the side which i requested. The shoes was stolen by pirch pirrate
Date of experience: March 4, 2024
Hello Barbara,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Keeps me stylish at a personalized, budget friendly cost.
Date of experience: April 7, 2024
Hello Veronica,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I still have not received my order, its been 5 weeks at least.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Hello Paige,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I am always satisfied by my purchases from Shoedazzle
Date of experience: April 7, 2024
Hello Khadija,
We appreciate your awesome review about merchandise and your shopping experience. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
I bought 2 boots from Shoedazzle. They look very nice and the price was affordable for me. I am a customer since the start of their website and I am always satisfied
Date of experience: June 16, 2022
Always great values. Wide selection and great quick delivery.
Date of experience: April 7, 2024
Hello Tamara,
Brilliant! We are glad to hear about your amazing feedback regarding our merchandise and delivery! We appreciate you taking the time to share your experience with others. Have a nice day!
Best,
Bonnie
I always enjoy reading styles and fashions with your website
Date of experience: August 8, 2022
All my orders had been the excellent quality and I love the design. Excellent customer service.
Date of experience: April 4, 2024
Hello Gretchen,
We’re so glad to know you're satisfied with our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I am disappointed. I got my ordered different. It so hassle that I have to return.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Mae,
Thanks for sending your review! Your feedback about an item you received is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
She resolved my issue with ease, was very attentive. She's a good at her Job
Date of experience: April 7, 2024
Hello Maureen,
Thank you for sharing your wonderful experience with our Member Services Team. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have an amazing day!
Best,
Bonnie
Shoes was high quality at a very reasonable price. Would recommend ShoeDazzle
Date of experience: April 7, 2024
Hello Susan,
Great feedback! Thank you for taking the time to leave a positive review about our merchandise and pricing. We sincerely appreciate it and we’re always happy to hear that our members are happy! Have a nice day!
Best,
Bonnie
The items were in stock and of comparable quality to retailers.
Date of experience: April 7, 2024
Hello Jessica,
Fabulous! We are glad to hear about your amazing feedback regarding our merchandise and selections! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
The ordering process is user friendly and the quality and timely service is great!
Date of experience: June 17, 2022
All the sandals are smaller, they feel like a 7 1/2.
Dissatisfied.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Hello Pam,
Thank you for writing a review about our merchandise! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
Love this using on my cruise. Good for stuff that I don't want to get wrinkled
Date of experience: April 6, 2024
Hello Rosalind,
Great! We appreciate your awesome review about our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Haven't received my order. It shows delivered but the parcel is lost.
Date of experience: April 7, 2024
Hello Yara,
Thank you for sharing your feedback about your experience about your order. We hear you, and we strive to provide a variety of styles on our website. Our Member Services team will reach out to you via email shortly to assist you further. Have a nice day!
Best,
Bonnie
I didn't want to re start my membership but somehow not did and I'm being charged.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2024
Hello Lisa,
Thank you for your honest feedback about your experience with the VIP membership. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.
Best,
Bonnie
Did not fit right
Item returned but very easy to shop and return.
Date of experience: April 7, 2024
Hello Mark,
Awesome feedback! It’s great to read your feedback about our merchandise and return process. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a good one!
Best,
Bonnie
Easy to shop and select products that I like. Styles are trendy.
Date of experience: November 5, 2022
Perfect fit and good value for your money will definitely recommend to family and friends. Fast delivery
Date of experience: June 19, 2022
Hello Funmi,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a fabulous experience with us in the future!
Best,
Allisobn
Excellent, quality and customer service member was very knowledgeable about products, will recommend to friends and family
Date of experience: June 17, 2022
Hello Diamond,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I had a great experience I love the quality, true to size, not smelly and delivered well
Date of experience: April 20, 2023
Hello Lindy,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The order process was quick and not complicated. Also, they had exactly what I was looking for.
Date of experience: May 17, 2023
Hello Saconya,
Thank you for the nice words that you said about your order and the merchandise. We truly appreciate reviews like these, which make us want to improve our products and services even more! Enjoy your day!
Best,
Bonnie
Fast and easy. The quality is perfect. Everything I have ever gotten from shoe dazzle is A+
Date of experience: January 5, 2023
Hello Charlene,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
They are comfortable and exactly what I was looking for material is great and very good price.
Date of experience: May 18, 2023
Hello Margarita,
We're glad you’re enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Shipping is quick, true to size
Quality is great also
Date of experience: April 5, 2024
Hello Lisa,
We're glad you’re enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Only received partial order. Call customer service to find out what happen. Still haven't received new shoes
Date of experience: November 5, 2022
Hello Leann,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Best experience buying boots ever. Fast delivery and my boots were exactly as described if not better
Date of experience: November 5, 2022
Hello Teair,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Machelle,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth