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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.5%
Positive
555
Neutral
32
Negative
274
View ratings trends
166
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
See positive reviews
Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,973)

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user kynishap
Virginia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Love everything I purchased, shoes fit & clothing has a good fabric

Date of experience: November 8, 2024

Thumbnail of user keng1009
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

This over the knee boot is poorly designed&fits poorly.your boots are a hit& miss proposition!

Date of experience: November 8, 2024

Thumbnail of user suzannec1434
Pennsylvania
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

My order arrived so quickly… and exactly what I ordered 🙌

Date of experience: November 8, 2024

Thumbnail of user shoshib2
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Very good experience no issues. Will order from here again.

Date of experience: November 8, 2024

Thumbnail of user keishad120
Georgia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

My recent experience was great! Will be a forever customer

Date of experience: November 8, 2024

Thumbnail of user deborahk2679
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

The shoes are light weight true to size and comfortable

Date of experience: November 8, 2024

Thumbnail of user aleydac3
Louisiana
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Excellent.
The shipping was fast, and my boots are super cute.

Date of experience: November 11, 2024

Thumbnail of user nikkim543
Canada
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Great service, fast shipping and perfect fit. Will be ordering more

Date of experience: November 8, 2024

Thumbnail of user tessb103
Wisconsin
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Nice quality Fast delivery. Trendy styles with lots of options.

Date of experience: November 8, 2024

Thumbnail of user amandad2775
New York
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

I am absolutely in love with my boots! They are true to size and just beautiful

Date of experience: November 8, 2024

Thumbnail of user shalondab15
Michigan
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Negative experience, still waiting to see if items will arrive

Date of experience: November 9, 2024

Thumbnail of user jeniferl93
New York
1 review
0 helpful votes
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November 19th, 2024
Verified purchase

Shipping has been delayed and I have not received my order, yet.

Date of experience: November 9, 2024

Thumbnail of user isabelg288
Pennsylvania
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

Love my boots!
Great quality
They came right in time

Date of experience: November 11, 2024

Thumbnail of user tamekas66
Maryland
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Took long and got wrong items. I wanted black loafers not beige.

Date of experience: November 8, 2024

Thumbnail of user marionm535
New York
2 reviews
0 helpful votes
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November 21st, 2024
Verified purchase

They are absolutely gorgeous and fit great. I have told my friends about Shoe Dazzle.

Date of experience: November 11, 2024

Thumbnail of user deborahc4259
Virginia
1 review
0 helpful votes
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November 24th, 2024
Verified purchase

Boots fit perfect, good quality, fast delivery, price awesome

Date of experience: November 14, 2024

Thumbnail of user soniab399
New York
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I'm very satisfied with my purchase! Everything fits well and is of great quality!

Date of experience: September 6, 2024

Thumbnail of user jordynr35
Utah
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

My order never came. Still trying to get help with customer service to no avail.

Date of experience: August 20, 2024

Thumbnail of user staceyk297
Arizona
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I have not yet seen that my order shipped or anything

Date of experience: September 5, 2024

Thumbnail of user lakenyaa1
Maryland
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The shoes I got fit weird and there are no clear directions on how to return

Date of experience: September 5, 2024

Thumbnail of user redinaa
California
3 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

The shoes and boots both are great fit. The shoes are fit to true size as well as the cowboy boots.

Date of experience: September 4, 2024

Thumbnail of user taneishac6
Canada
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Am very disappointed. Not a good experience at all

Date of experience: September 3, 2024

Thumbnail of user stephaniem2846
Tennessee
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

Very happy with my continued shopping over many years

Date of experience: September 3, 2024

Thumbnail of user annj717
Pennsylvania
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Shoe is very comfortable--I can no longer wear heels. I purchased two pairs, red and black.

Date of experience: September 3, 2024

Thumbnail of user jeanettet223
Minnesota
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

The boots are just what I needed for my wardrobe. Great color and style.

Date of experience: September 4, 2024

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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