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Shoedazzle has a rating of 3.4 stars from 7,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I wear a size 12 which is hard to find where I live. I order alot from Shoe Dazzle. Perfect fit! And love the prices!
Date of experience: April 19, 2022
They dont tell you that you are getting charged every month Wgat kind of people put money in a shoe account before you buy them
Date of experience: January 1, 2020
Hello Cynthia,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
Have been a regular customer since 3yrs now and I also buy to resell to friends and family cause am assured of the high quality
Date of experience: November 1, 2020
Hello Abimgola,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Nelle
I simply LOVE these boots! They are warm and fashion worthy. But most of all, I got them at a GREAT price! Thanks ShoeDazzle!
Date of experience: February 1, 2020
Hello Josephine,
Thank you for the kind words that you've said about Shoedazzle! We are always inspired by giving you high-quality boots at an affordable price because of your trust and love for us. Have a nice day!
XO,
Ivy
I never received my package. Nobody can track it to see where it is so I finally just got a refund.
* Shoedazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Hello Bryn,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Been shopping on Shoedazzle for a while and I love every purchase that I made. Worth every penny to spend of. Stylish and long lasting. Thank you
Date of experience: April 19, 2022
Hello Elaine,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
The shoes I received were supposed to be size 6 but they were too small and didn't fit. And the purse was not how it looked online.
Date of experience: July 1, 2020
Hello Christina,
Thank you for writing a review! We are sorry to hear if you are disappointed with your purchase. We value your feedback. Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
The shoes were not as expected I actually threw them away in the trash I was super disappointed! I'm really scared to buy anything else from them
Date of experience: May 25, 2019
Hello Nancylee,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
These boots are comfortable and flawless. The pockets are functional as well. I dozed up from a 10 just to be safe and I'm glad I did!
Date of experience: November 6, 2022
Hello Janai,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Love the merchandise but I will order without VIP. VIP is a rip it has left my bank account messed up twice
Date of experience: March 3, 2020
Hello Allana,
Thank you for writing a review! We're happy to hear you love our products! Apologies if you disliked the VIP Membership. We value your feedback and we'd like to make things right! Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
I love Shoe Dazzle, however, the last couple of jeans and pants I've bought had stitching unravel and a hole is there.
Date of experience: March 5, 2018
Hello Leisha,
We are very sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
I've had a great experience with shoe dazzle I've been a member for quite some time now I enjoy their website and the quality of their items
Date of experience: July 14, 2022
Hello Genesis,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and quality.
Best Regards,
Clark
Ordered two pairs of wedge shoes. Love the way they fit and that they were true to size. They arrived quick and had no problem with them
Date of experience: September 22, 2022
Hello Elaina,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I have been a customer for a few years now. I enjoy receiving those pink boxes! I haven't had any issues with my orders at this time.
Date of experience: September 19, 2022
Hello Tametra,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Don't always have my size in stock and sizes vary. Some fit well, some fit small, and it's too much of a struggle to return or exchange.
Date of experience: October 4, 2019
Hi Dahiana,
Thank you for writing a review and for your feedback. We always like hearing from our members and always welcome the opportunity to improve our products and services. Know that you can contact our Member Services team via phone or live chat for urgent concerns.
Best,
Cathy
The boots were my correct size but WAY to small. I asked for a refund, but the most they would give is a credit. I'll take it!
Date of experience: November 23, 2022
Hello April,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you got from us. Our Member Services Team will reach out to you right away.
Best,
Allison
The shoes fit perfect and are so beautiful! I will suggest to all of my family and friends to check these shoe choices and wonderful prices also!
Date of experience: August 9, 2022
Hello Kelly,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Third time I've used this company now, I can't fault the service at all, returning items as well no problem at all.
Date of experience: November 11, 2022
Hello Lionel,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
This is my one stop place for the best shoe and boot shopping experience! I love y'all to "The boot and back!"
Date of experience: November 2, 2019
Hello Marcia,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
XO,
Ivy
I was not sure at first if they knew what I needed help with, but they fixed my problem in no time!
Date of experience: December 30, 2022
Hello Haylee,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Love Shoedazzle! I have never had a bad experience or bad products from them. The quality of their products is always good!
Date of experience: February 8, 2019
Hello Amanda,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
I'm always pleased with the quality of the products I purchase from Shoedazzle. My closet is full of their shoes and boots.
Date of experience: December 10, 2022
Hello Paula,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a fabulous experience with us in the future!
Best,
May
Hello Paula,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a fabulous experience with us in the future!
Best,
May
Easy to order. Perfect fit. I dont have 50 words to fill up this request. Just accept I was happy. The end.
Date of experience: November 2, 2022
Hello Jeffie,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.
Best,
Lia
From picking out which boots I wanted, then ordering them up to receiving them in the mail the whole experience was awesome.
Date of experience: November 6, 2022
Hello Marie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
All items fit well and we're right on time! Best of all the price was WELL worth it! I'll definitely be back.!
Date of experience: November 8, 2022
Hello Mrdarden,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Lisa,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad