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Shoedazzle has a rating of 3.4 stars from 7,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I am usually satisfied with all my purchases, I know it takes time to develop but I am hoping for more plus size options in clothing
Date of experience: June 20, 2022
I love my boots, just wish I knew to get a half a size smaller. Good thing is I will only wear them when it snows.
Date of experience: November 5, 2019
Hello Ausha,
We appreciate your honesty! Thanks for writing your review. If ever you need anything, our Member Services representatives are available 24/7 at 1-888-508-1888.
Have a nice day!
Bella
Satisfied with every order. I would not change anything. Love sharing with my daughter. If I'm not buying I let her use the 39 for herself
Date of experience: May 26, 2019
Hello Christy,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!
XO,
Ivy
Become a vip it it so worth it and i love all the styles of shoes i purchase always. Never any issues & sizes are exact.
Date of experience: September 18, 2022
Hello Garduno,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I am a VIP member of shoedazzle and I have never been disappointed. Highly recommended.
Date of experience: May 19, 2023
Hello Josephine,
We're glad you’re enjoying our products and VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I've received no update on my package in the past week since I've ordered it!
Date of experience: May 18, 2023
Hello Natanya,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
The people were so rude to me on the phone when I tried to explain my problem I never want to shop at this place again! Customer service is horrible!
Date of experience: August 4, 2020
Hello Jeanette,
We appreciate you bringing this to our attention! We are sorry to hear about the negative experience you have encountered. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Very timely delivery. Shoes look and fit great! Would purchase again and recommend these styles
Date of experience: March 9, 2023
Hello Chantal,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I ordered my boots and they arrived very fast. I had no problems with delivery.
Date of experience: January 4, 2023
Hello Tiffany,
We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I love my boots and the shipping was fast also! I will be buying again.
Date of experience: January 5, 2023
Hello Tahisha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Im extremely satisfied with my ShoeDazzle membership. ShoeDazzle keeps me on trend at affordable prices.
Date of experience: December 19, 2017
Hello CraCinda,
Wonderful feedback! We always try to keep our pricing as reasonable as we can for our dear members!
XO,
Sherry
Still having troubles in the sizes. Specially with the boots get two different pairs both in 7.5 one is to big but I love them both
Date of experience: November 3, 2022
Hello Claudia,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The best. I love my shoes. They are awesome. Had no issues with my delivery.
Date of experience: January 5, 2023
Hello Bianca,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My orders came pretty fast and I absolutely love both of the boots i ordered!
Date of experience: January 7, 2023
Hello Inika,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I've never been disappointed I love everything that I buy on this site and will continue to shop with this site for a very long time.
Date of experience: May 14, 2015
Liked the shoes, good quality! You need to wear with long socks with them though.
Date of experience: March 23, 2023
Hello Katie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The dress is a medium and still fits like a large so maybe I should have gotten a small but everything is beautiful always with Shoedazzle
Date of experience: May 26, 2022
Hello Tyre,
It’s great to read your feedback about the sizes of the items we have online. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best.
Lia
I am going to attend a wedding in August and I plan on being a walking glitter ball. All of my items will make sure that I am sparkling bright.
Date of experience: July 18, 2022
Hi Nannette,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
No complaints. Great service and easy to navigate website. Quick customer service response. Nice shoes.
Tip for consumers:
N/a
Products used:
Shoes
Date of experience: September 22, 2022
Hello Sabrina,
We are glad you are enjoying our products and the website! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
The shoes were amazing! Love the fit and great dupes! Definitely will be buying more!
Date of experience: January 19, 2023
Hello Dayanaria,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I was super excited when my shoes arrived they came so quick and i'm so happy for that.
The quality of these shoes are so good
Date of experience: December 7, 2022
Hello Necole,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
This has to be one pf the worst mistakes I have ever made. The shoe quality is poor and this company is a complete rip off.
Date of experience: February 23, 2016
Yeah when my booties arrived they were shredded up as if they had a dog in the factory and it got a hold of my shoes
Date of experience: December 12, 2019
Hello Peyton,
We would like to sincerely thank you for notifying us about your experience with Shoedazzle. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy
My shoes i bought from shoe dazzle fell apart after i wore them 2 x
Date of experience: August 4, 2023
Hello Shawna,
Thank you for leaving a review about our merchandise! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Erica,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth