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Shoedazzle has a rating of 3.4 stars from 7,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
My order was never delivered to me and when I requested a refund I was denied. Horrible customer satisfaction rating
Date of experience: August 8, 2022
Always easy to navigate and I love the purchases that I make. It's exactly as it is on the website.
Date of experience: August 22, 2023
Hello Debra,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and website! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
The process is easy every time I order from Shoedazzle and customer service is always nice. The jeans fit perfectly.
Date of experience: November 1, 2020
Hello Cierra,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
The $39.95 hidden fee you all are attempting to charge to my card a month AFTER my purchase, is ridiculous.
Date of experience: May 1, 2020
It's always great when I shop at shoe dazzle. They always have the new style out at a reasonable price.
Date of experience: November 3, 2022
Hello Anntonyoa,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I'm a boot lover and I'm never disappointed with my purchases from Shoe Dazzle. The styles and quality is amazing!
Date of experience: December 9, 2022
Hello Michelle,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Live shoe dazzle always has exactly what im looking for styles that i live at prices i definitely can handle
Date of experience: September 1, 2020
Hello Christy,
We're happy to know that you enjoy the quality and design of our products! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Nelle
I t was very easy to order and shipped sooner than I expected very happy with my new thigh highs
Date of experience: March 21, 2023
Hello Michael,
Thank you so much for sharing your feedback regarding your purchase. We always strive to provide our members with the best products. Have a fabulous day!
Best,
Allison
Always on time! Love the shoes! When I need shoes for myself or others, I find them easily and more!
Date of experience: June 16, 2022
Hello Lisa,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Love the shoe great fit quality is nice price reasonable love shoe dazzle for years never have I been disappointed
Date of experience: June 17, 2022
Hello Leketa,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
My shoes were delivered within a week. They were exactly what I expected and I'm wearing a pair right now!
Date of experience: June 17, 2022
Hello Marita,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Never received my shoes beyond disappointing after waiting so long. I would like for my shoes to actually be delivered
Date of experience: June 17, 2022
Hello Alvareze,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Shoes took forever to get here. And then when I tried then on they weren't the right size! Grrr! I definitely don't recommend!
Date of experience: November 23, 2022
Hello Tab,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
I have been with ShoeDazzle since 2018 and have been a good customer. I guess I need to spend more time reading on the details of my membership...
Date of experience: December 8, 2022
Hello Robbie,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Had to return mine was really poor quality.
I didn't like them one bit
The front was way to tight and the heel was in break of breaking
Date of experience: June 20, 2022
Hello Aneela,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
One pair of my sandals were not big enough the other pair fit fine
Date of experience: March 7, 2023
Hello Rhondalene,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your sandals. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I ordered a top and pants it fit perfect and quality is wonderful
The price was excellent for a first time customer
I would order again for sure
Date of experience: November 4, 2022
Hello Lisa,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I purchased Christmas gifts for my family and they really, really loves the shoes/boots.
Date of experience: January 5, 2023
Hello Helen,
Thank you for choosing Shoedazzle. It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us!
Best,
Mary
Got my boots on time. Followed the chart fit perfect. Look like quality boots
Date of experience: January 6, 2023
Hello Donna,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I received items in a timely manner and it was exactly what I ordered.
Date of experience: January 5, 2023
Hello Sh,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
It was easy to place my order and I am satisfied with my purchase
Date of experience: January 5, 2023
Hello Harriet,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
This sequin silver dress is made well and fit as expected. It is sexy!
Date of experience: January 5, 2023
Hello Tamara,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
What happened to the shoe bags you guys used to give with every pair?
Date of experience: January 5, 2023
Hello Candace,
Thank you for taking the time to leave a review and your feedback about our shoe bags is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Once I contacted ShoeDazzle the item I purchased was out of stock. Just horrible
Date of experience: January 5, 2023
Hello Ty,
We regretfully note that we have received your comments regarding the options we have. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I didn't receive them I only received an email that said they were delivered
Date of experience: April 4, 2023
Hello Shantel,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Tola,
Thank you for taking the time to leave a review. Your feedback about our shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark