- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shoedazzle has a rating of 3.4 stars from 7,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I'm very pleased with my shoes and very glad to be a Shoedazzle Member
Date of experience: April 15, 2023
I usually never have any issues. But I haven't received my package this time.
Date of experience: February 17, 2023
Hello Kayla,
It is with great regret that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
My items and experiences with with website has always been a win!
Thank you
Date of experience: April 19, 2023
Hello Tabitha,
We always strive for 100% member satisfaction, so we are so happy to hear that you are loving your purchase! Thank you for leaving a positive review about our merchandise and your experience. Hope to hear more from you in the future!
Best,
Bonnie
The ease of clicking on what you want was great and payment was easy
Date of experience: March 21, 2023
Hello Beth,
It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!
Best,
Allison
I gave this rating based on 1 or the 2 pairs I purchased. The quality was very flimsy and unstable. I felt like I would break my ankle.
Date of experience: September 1, 2020
Hello Athena,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Loved all my purchases! Very pleased Very fast shipping and sufficient packaging on arrival.
Date of experience: February 20, 2023
Hello Shelby,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I asked for my items to be returned because they do not fit until now no one has sent me anything to be able to return the items.
Date of experience: June 16, 2022
Hello Anna,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the fit of our products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
For the most part I loved the shoe selections on the site. Secondly all my shoes are perfect. So happy with my decision to shop with you guys..
Date of experience: September 19, 2022
Hello Winoa,
Thank you so much for sharing your feedback regarding the products we offer. We're glad you love your purchase. We always strive to provide our members with the best styles. Have a fantastic day!
Best,
Allison
I've ordered plenty of times from Shoe Dazzle on a continuous monthly basis and never had any issue. I was so thrilled about my order because I finally was going to get the perfect fit and design that I had wanted. Some items were not in stock but when I initially placed the order, everything showed up that it was indeed in stock and ready to be delivered once I would place the order, AFTER I placed the order, I did get an email confirmation after I had paid and the order had been placed. So I figured that once the item became available it would just ship like normal. Especially because most of the other items I ordered were indeed in stock and ready to go. I was ecstatic about my upcoming order. You see, I have an upcoming ladies conference to attend that I planned to wear in what was contained in my order and some of the items, I had waited for, for months just so it would show up as being available on the order screen. It was a very large order; 14 items in all.
Well, lo and behold, I had order paid got my email confirmation and everything looked normal so it was just a waiting game of when I would receive my order. I even got to order confirmation when my order has been shipped, a few days after I received an order confirmation of just placing the order.
Well, I was getting the email updates from SHOE DAZZLE so I can track my order. I thought everything was going normal.
Once once the order said that it left the. Warehouse and it was on its way, I thought everything was cool and good, however my order never came to my address.
FedEx who ShoeDazzle uses to deliver, changed the shipping label and ended up sending it to my old address that I left at 6 years ago! I seen the label on the box was labeled: re label. It was a big ordeal to right the wrong!
God worked everything out, and I did literally pray for it, but God is the one who worked this out. Imagine if I didn't pray? My order would have been lost and I would have been out the money.
Date of experience: August 27, 2022
Hello MaryEllen,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order and our shipping service. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The third party delivery people stole my first order so had to order twice and I wasn't happy but when I finally got my boots there was everything
Date of experience: December 6, 2022
Hello Jimmea,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I never ordered anything and I was charged $70 by them and there is no way to contact. THEY ARE FRAUD PLEASE REPORTS THEM.
Date of experience: October 4, 2023
Hello Nidhi,
Thank you for writing a review about your experience! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
So far I am very happy with ALL the products I have received. Great quality and fast delivery! I will continue shopping with Shoedazzle!
Date of experience: June 17, 2022
Hello Sue,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Clothing and shoes are really close or Exactly the size expected. Great prices and promotions and excellent customer service that go above and beyond
Date of experience: September 19, 2022
Hi Lashae,
Thank you so much for your awesome feedback! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a wonderful day!
Best,
Kim
Shoes came fast they are good quality and they are comfortable as well.they were shiny and I received a lot of complements on them.
Date of experience: December 7, 2022
Hello Brianna,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The boots arrived in perfect condition. They seem to be good quality boots at a great price and very comfortable. The fit is perfect.
Date of experience: December 7, 2022
Hello Catherine,
We are glad you are enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Usually I order a 12 from you but sometimes a little too small would you ever consider making size 13 but love the quality
Date of experience: December 7, 2022
Hello Tracy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I have ordered several pairs of shoes through shoe dazzle and have been very satisfied I will continue to recommend them to other people
Date of experience: September 13, 2019
Hello Lisa,
We are honored that you have chosen us and placed your continued trust in Shoedazzle for your DAZZLING items! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.
XO,
Ivy
Huge variety to choose from. Styles for Everyone!
Thank You Shoe Dazzle!
I will recommend Shoe Dazzle to all of my Friends & Family.
Date of experience: May 23, 2019
Hello Nancy,
Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at Shoedazzle try our best to provide the best service and unique style at an affordable price! Have a great day!
XO,
Ivy
Im a 8 I bought 8.5 and still didn't fit.
Overall it's great, amazing styles and good price but if doesn't fit it's hard
Date of experience: July 14, 2022
Hello Ingrid,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love the new look for the boxes. My shoes arrived sooner than expected. Shoes fit perfectly and I got a lot of compliments..
Date of experience: July 17, 2022
Hi Kimberly,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Comfort and elegance. Very happy to wear these shoes for various occasions, casual or chic, depending on the occasion and the clothes I wear.
Date of experience: October 1, 2019
Hello Diane,
Thank you for trusting us and for shopping with us. Shoedazzle is always ready to serve members like you with exciting shopping offers. So, stay tuned!
XO,
Ivy
Some harder to wear to wear size wise as in width of shoe overall I have been satisfied. Delivery is always good in timing
Date of experience: June 28, 2019
Hello Deborah,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
The boots I bought were comfy and keep me extremely warm. I think I should got a regular size but because I have big calf vest I think it works out
Date of experience: November 22, 2022
Hello Qiana,
It’s great to read your feedback about your purchase and we appreciate you taking the time to share your positive experience. We aim to provide the best products for every member!
Best,
Allison
I love my shoes they fit perfectly and I can be in them all day everyone always ask me where I get them from
Date of experience: January 8, 2019
Hello Antionette,
Wow! Thank you for the feedback! At Shoedazzle, our mission is to provide our members with only the nicest, highest quality items. Our number one priority is the satisfaction of our members.
XO,
Ivy
At first I thought Shoedazzle was fake with low quality shoes but I WAS WRONG! They have quality shoes at affordable prices…had to other a few wears for friends too
Date of experience: August 8, 2022
Hello Tomisin,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Monique,
What an awesome review! Thank you for the nice words that you said about the merchandise and the membership. We truly appreciate reviews like these, which make us want to improve our products and services even more!
Best,
Bonnie