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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Love the colors, the fit and the comfort. Wished they had been priced better.
Date of experience: August 21, 2024
I am in love with those sneakers I wish they were in black
Date of experience: August 20, 2024
I love the shoes always fit perfectly and the styles are awesome but I wear size 11 and the boots or shoes are never in my size. My experience with my call was patience and nice. Solved my problem.
Date of experience: July 4, 2024
I love the boots and the sneakers the are a perfect fit and my workers love my shoes
Date of experience: February 2, 2023
As always, the boots were comfortable, stylish, and fit great.
Date of experience: August 21, 2024
Shoes were awesome no complaints there, just pitney bowes shipping partner is atrocious.
Date of experience: August 20, 2024
Pleasant and easy checkout process, and great shoes. Great selection of shoes for every ocassion. Love shoedazzle!
Products used:
Shoes
Date of experience: September 19, 2022
I need to return my order. One came in damaged and the other is too small.
Date of experience: August 20, 2024
I had accidentally shipped my last order to my old mailing address that was in a different town. Unfortunately, at this time that town was evacuated due to a fire nearby, Which means it was going to take probably a month before they received my order back at their warehouse. When I contacted Canada Post, they told me there was no way to change the address because the order had already been shipped and the label had already been printed, which is understandable. I called Shoedazzle to let them know about my mistake with the address, they we're so polite and accommodating. They re-shipped my order to my new address before receiving the previous order back in the warehouse. I had just started a new job and needed new footwear and I'm so thankful they were able to help me out.
Date of experience: June 5, 2024
Awesome, very stylish and affordable, delivery is free and fast, I'm a happy member! 😀💗🌹
Date of experience: August 11, 2024
Great footwear, I've ordered 4 pairs of boots and booties from them they all fit great very well made and most of all so comfortable for walking. I'll be purchasing more footwear in the future. Love shoedazzle.
Date of experience: June 3, 2024
Love these boots, to run a little big but with a thick sock perfect, love the calf its not to tight, and the other all look of the boot is awesome, very comfortable to wear walking as well.
Date of experience: January 5, 2023
I received a pair of shoes that are stretched out and the bottoms are warn
Date of experience: August 8, 2024
Great sales but packages take too long to receive. 10 days now since my order and my package is "containerized in storage" not set to arrive for another 3 days. Not good practice to send the review email before the customer receives the product.
Date of experience: June 5, 2024
I mean pretty good quality, the prices are pretty steep. The discounts are decent when it's clearance or like a big sale. Rewards for points? Definitely have seen waaay better. And they don't have a lot of like. Unique styles in my opinion. It's all classy/casual/business type of styles. I'm more of a punk/emo/ or believe it or not, glamorous type of style. I don't know, they hit the mark with some things and fall flat on others.
Date of experience: June 2, 2024
I have ordered a few pairs of shoes from Shoedazzle and at this point id call the whole experience mid. Their selection of wide shoes is low and when you attempt to filter for your size and wide it still brings up options that are not in your size. Additionally, the selection of shoes is not that great.
Date of experience: June 3, 2024
I got the perfect pair of green wedges that fit true to size 12 and the cutest little green hand bag. To get them both using only 1 credit was amazing and I hope to buy more bundles
Date of experience: June 21, 2024
Shoes broke as soon as I put them on before even leaving the house
Date of experience: August 7, 2024
My shoes is very comfortable and I am in love with the design.
Date of experience: August 11, 2024
I recently phoned in due to my package of 5 pairs of shoes being lost by USPS. Without hesitation, the representative offered a resolution. She offered to replace my order with the exception of the pair that was out of stock. For the out of stock pair she offered to give me a credit for another pair at the same price. Now that is what I call CUSTOMER SERVICE! With a smile. No hassle just good clean and quick. I was on the phone for about 10 minutes and back to work. Thank you. Initially, I had planned to cancel this shoe plan, but with this amazing service. I think I will keep them around for my shoe needs. Ahgain thank you
Date of experience: June 5, 2024
I like the color and the comfort. I wish they had more colors.
Date of experience: August 11, 2024
For whatever reason, the shoes are coming in too big, and the photos do not look like the shoes, so perhaps more description would be helpful. The price was one price, and the same shoe was for a lower price the next day. I put my points in thinking it would make the purchase more affordable - it did not, so I took my points off, and I have yet to get those points back in my total point balance.
Date of experience: June 4, 2024
Affordable options and quick and easy shipping. The items did not take long to arrive and everything was in really good condition.
Date of experience: April 8, 2024
Everything so far seems OK with the actual purchases. I have not opened everything yet. However, the driver for my delivery was too busy in what seemed like an involved phone call instead of being a professional and focused on his work. He did not know I was watching him. He literally dropped my box on my walkway and could not be bothered with walking up a few steps to leave my package on a covered porch vs out in the open and I am somewhat disabled - the box was "heavy" and awkward, but I had to get it myself but then the fact that he dropped it instead of setting it down on the ground.
Date of experience: June 20, 2022
The order went to the wrong address these shoes are torn. And the staff is not helpful at all
Date of experience: August 8, 2024
My order came as expected.
High quality sneakers.
Will highly recommend to others.
Date of experience: August 11, 2024
I love all your shoes. Great price great quality. Keep the designs coming in. Very modern and chic
Date of experience: June 5, 2024
It looks good but is a little stiff Does'nt really follow the body movements
Date of experience: August 10, 2024
Those pants are just perfect and a perfect fit. I recomand it to all of my friends
Date of experience: June 21, 2022
I brought my mother-in-law some shoes and earring for her birthday cruise. She loved everything and said are beautiful and look better in person
Date of experience: July 5, 2024
Customer service is always available via phone! Love that! Issues with refunds or courtesy often applies! ShoeDazzle cares about their customers indeed.
Date of experience: June 24, 2024
None of the shoes I purchase are comfortable. But the bag I got was really nice
Date of experience: August 8, 2024
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
