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Shoedazzle has a rating of 3.4 stars from 7,977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I ordered a black and blue shoes l received two pairs of blue same shoes very disappointed
Date of experience: March 24, 2023
I love that every time i buy something they show there appreciate with there rewards program its great i hope they never change it
Date of experience: November 1, 2019
Hi Danielle,
Thank you! We love hearing positive experiences from our members. We appreciate you taking the time to write a review! May your all days be blessed with the best.
XOXO,
Jane
I loved having my membership but I will be forced to cancel it due to price increases.
Date of experience: April 18, 2023
Excellent and smooth delivery.my first time shopping and will certainly be back
Date of experience: March 23, 2023
Hello Barbara,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
This is one of my favorite sites, for 1 stop shopping. They have the best deals and the quality of the merchandise is great.
Date of experience: February 8, 2019
Hello MzzAmy,
Thanks for the feedback! We value your trust in Shoedazzle, and we will do our best to always meet your service expectations. Keep slayin' in your DAZZLING items!
XO,
Ivy
Love the shoes fit good Just little tight when wearing them but love the Color and style
Date of experience: March 20, 2023
Hello Ashley,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with product sizing. Our Member Services Team will contact you right away.
Best,
Allison
I paid for express shipping and it was delayed a week and I needed the shoes by a certain date and they arrived late.
Date of experience: July 1, 2021
Hello Gina,
We are sorry to hear if you are dissatisfied with our shipping services. We'll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
Easy to shop but takes along time to arrive compared to other sites and no tracking information to be able to track your shoes
Date of experience: April 19, 2022
Hello Lena,
Thank you for your review. We are sad to hear that you are not happy with our shipping time frame. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
Easy shopping and shoes fit to size. I will continue to buy.
Date of experience: May 17, 2023
Hello Marlene,
It’s great to read your feedback about the merchandise and the fit. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
My shoes are perfect love the size and how comfy they are.
Date of experience: April 19, 2023
Hello Stephanie,
We appreciate your awesome review about the merchandise and the fit. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Love my shoes. They are perfect fit. Love them have no complaints
Date of experience: April 4, 2023
Hello Sharon,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
And was never contacted back with a result. Never got the package.
Date of experience: January 5, 2023
Hello Patricia,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Love the clear strap and the heel is just perfect for me!
Date of experience: January 4, 2023
Hello Qyreeana,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Excellent value quick shipping time, got a compliment first time I wore
Date of experience: May 18, 2023
Hello Jeanette,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
My experience was very easy stress free and the quality was amazing.
Date of experience: January 3, 2023
Hello Shellone,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Not happy about the vip charging if you don't skip the month...
Date of experience: April 21, 2023
Hello Lakeisha,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
They fit perfectly well and they are authentic Delivery is so prompt and the packaging brings smiles
Date of experience: December 10, 2022
Hello Nkiru,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I absolutely love this sight. I will be purchasing more things soon.
Date of experience: January 6, 2023
Hello Shontarius,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I wore my boots on Christmas Eve. I got so many compliments and where I purchased them.
Date of experience: January 4, 2023
Hello Jo Stella,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I love shoe dazzle shoes I always find something for every occasion.
Date of experience: January 8, 2023
Hello Vermicia,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Great overall service. Every item is exactly as pictured and great quality.
Date of experience: January 6, 2023
Hello Cassie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I always find what I need and the prices are so affordable!
Date of experience: January 5, 2023
Hello Sierra,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to serving you in the future Have a great day!
Best,
Mary
I received my items in great conditions! Bought two booties and a backpack. Received them in a good time and the shoes fit amazingly!
Date of experience: December 21, 2017
Hello Morenike,
Thank you for giving Shoedazzle a positive feedback! We are happy to know that your package arrived in a timely manner. Enjoy your purchase!
XO,
Sherry
Great customer service and speedy service. Even my returns due to my choices but not being accurate,
Date of experience: December 1, 2020
Hello Tonya,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
A wonderful company that has a shoe for any and every occasion!
Date of experience: January 5, 2023
Hello Jessica,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Gloria,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad