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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.2%
Positive
551
Neutral
32
Negative
275
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Items arrived on time & shopping was easy”

Rhonda A.
12/6/24

Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.

Date of experience: 11/26/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,977)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user nakishac4
North Carolina
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

My first time purchasing from ShoeDazzle. I am very happy with my shoes. They arrived on time.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nakisha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user jovanaj7
California
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Ordered for wide calf and they fit perfectly and they were just what I was expected loved

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jovana,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user carlitad4
Alabama
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

3 pairs of sandals for summer fun! Ty for the best choices and prices on the Internet

Date of experience: July 12, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Carlita,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user surelyp1
New York
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Luv it i have no complaints, the prices are good the quality is good also fast delivery

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Surely,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user victoriag720
Pennsylvania
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

My order came quick n my boots got perfect,I luv shoe dazzle

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Victoria,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user carlag295
California
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Beautiful black boots but you can see the damage / resin do from the glue on the fabric

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Carla,

Thank you for sharing your experience with the item you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user bridgetl126
New York
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Got them a size bigger so they'd be a bit more comfortable! I'm in love with them!

Date of experience: April 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Bridget,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user jennilyns1
Washington
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

I like all my purchases from shoedazzle. I am very satisfied with every shoe I have received..

Service
Value
Shipping
Returns
Quality

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Jennilyn,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user chrissyb75
Canada
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Exactly what I ordered and my shoes are very warm and comfortable

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Chrissy,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user jeannieh125
New York
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Love all the shoes I order I have never had a problem

Date of experience: March 7, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Jeannie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user angelac297
Illinois
1 review
4 helpful votes
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January 11th, 2019
Verified purchase

I absolutely love the boots, shoes and everything that I have purchased. Your site is the only site I haven't had a problem with.

Date of experience: January 8, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Angela,

Thanks for the feedback! We value your trust in Shoedazzle, and we will do our best to always meet your service expectations. Keep slayin' in your DAZZLING items!

XO,
Ivy

Thumbnail of user rachelb1357
Texas
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

It was easy and delivery was fast. Was notified thru email every step of the way on delivery. Very very happy with my boots.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rachel,

We are glad you are enjoying our products and delivery process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user janellew28
Maryland
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

Love all my purchase... I like they give me time to save up an get the ones I like... I love there handbags too

Date of experience: June 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Janelle,

Thank you for the wonderful feedback! We are glad to know that you love your purchase! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user karlam101
North Carolina
1 review
0 helpful votes
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December 7th, 2019
Verified purchase

Good quality, arrive on time, true to size, comfortable, good colors, very good price, great customer service

Date of experience: December 4, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Karla,

We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your Shoedazzle purchase! Hope to hear more from you in the future!

XO,
Ivy

Thumbnail of user lisad2812
Canada
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Ordered my size narrow way too big I would like to cancel my membership please it's too much to have to send things back

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lisa,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user rebeccae160
Colorado
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

Customer service is always easy and quick. I wish every company had the same customer service skills!

Date of experience: April 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Rebecca,

Thank you for sharing your positive experience with us! We are glad to hear that you're satisfied with our customer service! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Thumbnail of user aundreao
Washington
2 reviews
0 helpful votes
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May 5th, 2023
Verified purchase

Order came in 6 days! Git was perfect. The shoe was even more beautiful than the pictures!

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Aundrea,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user guerdiem
Canada
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Nice experience
Shipping fast and the shoes are Nice.
I love them.

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Guerdie,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user danickal
Florida
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

I didn't like how the shoes were was they were so weird

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Danicka,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user kiyannar
North Carolina
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Always delivered when expected. Clothing & shoes always top quality. 100% recommended

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kiyanna.

Thank you for the great feedback! It feels good that our members appreciate the effort we put into ensuring we provide the best quality products and services! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user tiad76
Canada
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

The products are always fashionable and great quality. Fast service and delivery!

Date of experience: May 7, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Tia,

We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the quality of our products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user tamarap242
Georgia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

True to size, Happy with my purchase. I will definitely purchase again.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tamara,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user ramonab141
Rhode Island
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Love my new shoes! I look forward to continue to sparking my wardrobe with products from ShoeDazzle.

Date of experience: November 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ramona,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user earlenes10
Georgia
2 reviews
0 helpful votes
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February 2nd, 2023
Verified purchase

Love my shoes and received a lot of compliments on my boots.

Date of experience: February 2, 2023

Thumbnail of user lindaw3238
Illinois
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I would like to return a pair of boots, how do I do that at this point

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Linda,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with the fit of your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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