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Shoedazzle has a rating of 3.4 stars from 7,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
The shoes are great but I purchased them for a vacation 3 weeks in advance and the shoes arrived after I left for vacation.
Date of experience: August 9, 2022
I love the shoes and the quality matching price too. I like the different styles that are not out in the brick and mortar's.
Date of experience: November 2, 2022
Hello Tammy,
It is our desire to keep you satisfied with our services, unique styles, and great quality products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
I don't see a lot of shoes that I like. I have to keep going back and forth to decide to get a pair.
Date of experience: September 1, 2020
Hello Leslie,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle
I always have to substitute the shoes I really want for something different because the ones I really like they never have my size
Date of experience: March 1, 2022
Hello Fatima,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the availability of our sizes. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
I'm a VIP customer but I don't understand why I could not use my credits for my last purchase. Please explain.
Date of experience: June 19, 2022
Hello Delores,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Except for the pain of skipping the month every month, my experience has been great!
Date of experience: July 11, 2023
Hello Rosalyn,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I love shopping at shoe dazzle, always satisfied. What you see is what you get.
Date of experience: January 5, 2023
Hello Andrea,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle!
Best,
Mary
I buy when I want and always get compliments. Good quality and shipping is great
Date of experience: July 11, 2023
Hello Elaine,
We're glad you’re enjoying our shipping timeframe and the VIP membership! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I tried to return, but there was no option even though it said there was.
Date of experience: January 8, 2023
Hello Wendi,
Thank you for your feedback. Our Member Services Team will contact you right away to address your return concern.
Best,
Renz
I dont speak english
Want cancel it but no French number phone.
Please cancel it!
Date of experience: January 4, 2023
Hello Krystelle,
We appreciate the feedback you shared regarding our VIP program. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Got two pairs, different colors two wear with tights or jeans,looks nice with short skirt
Date of experience: January 5, 2023
Hello Aletha,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
Perfectly adorable & simply a stylish fit Thank you. I love & appreciate you guy's
Date of experience: January 8, 2023
Hello Salena,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
My items always come on time.I am always satisfied with my purchases every single time.
Date of experience: March 24, 2023
Hello Lera,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I love my dress. The feeling of the fabric on my skin is so cozy
Date of experience: January 7, 2023
Hello Chidinma,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I always have to go have heels cut 1" after I receive shoes and boots.
Date of experience: January 9, 2023
Hello Aneda,
We appreciate the feedback you shared regarding the options we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I am loving it! Shoe Dazzle never lets me down. I highly recommend it. I'm glad I got it while I was able to get it.
Date of experience: October 1, 2020
Hello Lakisha,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
I purchased several pair of boots and booties and I am happy with my purchase.
Date of experience: February 4, 2023
Hello Rendella,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I received my order very fast and had no problems. I had a great experience.
Date of experience: May 4, 2023
Hello Athena,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The shoes and boots came on time and are very comfortable and of good quality.
Date of experience: March 10, 2023
Hello Darlene
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The design is cute but its the most uncomfortable shoes ever. Color is pretty as well but the height is way too high and really uncomfortable
Date of experience: August 11, 2022
Hello Rakshya,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I placed an order and received the order but i did not like the shoes so I returned it. It's been like 20 days and i have not yet received my refund.
Date of experience: November 2, 2022
Hello Rishika,
It is with great regret that we received your feedback regarding the item that you return. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Easy, as always. I love this site, it is always something I can count on.
Date of experience: August 25, 2023
Hello Barbara,
Thank you for the great feedback about the website! We appreciate you taking the time to leave a review and share your experience with others. It has been a pleasure doing business with you! I hope you will always have a wonderful shopping experience at ShoeDazzle. Have a great day!
Best,
Bonnie
Very beautiful shoes and great experience! The quality of the shoes seems to have improved.
Date of experience: February 17, 2023
Hello Tykeyia,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
They charged me $50 and they said is membership fee that I didn't know. I cancelled my membership right away but they didn't pay me back.
Date of experience: March 2, 2022
Hello Neda,
Thank you for your review. We are sad to hear that you are not happy with the monthly credit charge. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
My experience was great. I really like the boots and sneakers I got. They were a great fit and felt great
Date of experience: November 5, 2022
Hello Erica,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots and sneakers! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Heidi,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth