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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    344
  • Value
    356
  • Shipping
    361
  • Quality
    346

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
555
Neutral
32
Negative
275
View ratings trends
167
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How would you rate Shoedazzle?
Top Positive Review

“Size to small.”

NiNi B.
11/21/24

It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.

Date of experience: 11/11/24
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Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,974)

Rating

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Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user annettem758
California
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Comfy, just what I expected will I purchase again yes of course

Date of experience: August 7, 2024

Thumbnail of user taylorb736
New York
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Thank you. Was pleasant + attentive to what I needed.

Date of experience: August 8, 2024

Thumbnail of user susans6886
New York
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I found the shoes that I needed, and they arrived promptly...

Date of experience: August 7, 2024

Thumbnail of user vickeyh15
Michigan
1 review
0 helpful votes
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August 17th, 2024
Verified purchase
• Updated review

Thank you for your kindness. I appreciate your services very much.

Service
Value
Shipping
Returns
Quality

Date of experience: August 7, 2024

Excellent
September 22nd, 2022
Verified purchase
• Previous review

Lovely my items I do expect to order more thank you very much for all the variety of different styles of shoes, boots, and clothes.

Date of experience: September 22, 2022

Thumbnail of user patriced124
Nevada
2 reviews
0 helpful votes
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August 18th, 2024
Verified purchase

I am missing a pair of shoes. I ordered two pair and only got one

Date of experience: August 8, 2024

Thumbnail of user dominiqued126
Canada
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

The shoes always fit, they last, they are beautiful

Date of experience: August 8, 2024

Amazing shoes like always
June 20th, 2022
Verified purchase
• Previous review

True to size, I wear 6, perfect fit, comfortable, good look, love all of them

Date of experience: June 20, 2022

Thumbnail of user monicae259
North Carolina
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Very helpful and knowledgeable. So pleasant and patience.

Date of experience: August 8, 2024

Thumbnail of user tyjauraw
North Carolina
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Order was never delivered and a replacement was never sent out

Date of experience: August 8, 2024

Thumbnail of user clintc221
Texas
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Great experience will definitely shop again and refer people

Date of experience: August 8, 2024

Thumbnail of user joek1368
West Virginia
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Happy overall but there are no petite options in the clothing sizes.

Date of experience: August 8, 2024

Thumbnail of user dianac487
California
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

I got the best 2 pairs of boots, getting ready for winter

Date of experience: August 7, 2024

Thumbnail of user anitrar8
California
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Beautiful dress and quality. Gorgeous shoes. The garment bag/duffle bag is amazing.

Date of experience: August 8, 2024

Thumbnail of user nancyk2115
Colorado
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I had no problems, shipping was done package arrived

Date of experience: August 7, 2024

Thumbnail of user claudinel26
Canada
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Je trouve que vous faites de moins en moins de rabais vip, vous savez quand vous mettez ex; 20.99 pour une sandale mais moi en cad c'est beaucoup plus cher donc j'achete moins. Bien a vous,bonne journée

Date of experience: July 8, 2024

Thumbnail of user chriss5208
Washington
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I placed an order for around 8-10 items I believe. Waited for about a week and suddenly the whole order was canceled due to 1 unavailable item. I was forced to make a new order of the same items but ordered fewer items this time and paid more than the original canceled order.

Date of experience: June 3, 2024

Thumbnail of user ronib38
Missouri
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

I ordered 2 items, I received them quickly and the quality was far better than expected. I will definitely order again.

Date of experience: July 5, 2024

Thumbnail of user aleias2
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I did not receive my complete order and the shoes I purchased run 2 sizes too small. Not the Shoedazzle from years ago now they're hit or miss.

Date of experience: July 1, 2024

Thumbnail of user suzanw15
New York
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

The sneakers I purchased for you are very nice and the experience of ordering was without a problem.

Date of experience: June 25, 2024

Thumbnail of user tammif21
California
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Can you please provide me with the number to call shoe dazzle? I had ordered a pair of shoes in them on May 17. I have not received them. No order response no nothing.

Date of experience: June 5, 2024

Thumbnail of user anng1083
New York
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Good but will not keep the subscription. I plan to cancel.

Date of experience: July 25, 2024

Thumbnail of user ilenem31
Delaware
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Product is nice and larger than I expected. Easy to navigate site. Received item in a little over a week.

Date of experience: June 20, 2024

Thumbnail of user carmenp322
Washington
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

I really liked the sneakers they look great but I haven't received them yet to give you a better opinion.

Date of experience: June 20, 2024

Boots
September 22nd, 2022
Verified purchase
• Previous review

The item was sent on time and I LOVED them. Thank you very much Will be recommending you.

Date of experience: September 22, 2022

Thumbnail of user karene1866
Canada
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I never see anything I would find cool. When you first came out was lots of different shoes to chose from. I am more of a rocket type of person and I don't see that anymore.

Date of experience: June 9, 2024

Thumbnail of user jaylynnw2
Washington
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Easy reliable fast and very cute on my foot! Shoe Dazzle delivered exactly what was In the pics no second guessing and the sizes were accurate so no returns needed!

Date of experience: June 5, 2024

Thumbnail of user gigim45
Arizona
2 reviews
0 helpful votes
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June 21st, 2024
Verified purchase
• Updated review

Great place too buy shoes. I love the selection in the larger sizes. You can't have enough shoes nor lovers. The prices given the quality is a great bargain.

Date of experience: June 11, 2024

Just what every transwoman wants
April 14th, 2024
Verified purchase
• Previous review

Just a great experience, with some great shoes at a fair price.

Date of experience: April 4, 2024

My Shoe Palace
August 12th, 2022
Verified purchase
• Previous review

Love the inventory and higher number sizes. Always in style and some very sexy shoes. Great deals are available and the shipping is quick.
Return process is smooth and easy. I always take the credit.
It is a shoe lover paradise.

Date of experience: August 12, 2022

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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