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Shoedazzle has a rating of 3.4 stars from 7,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I absolutely love them. The shoes are absolutely gorgeous and they are so comfortable. I look forward to purchasing more shoes
Date of experience: June 16, 2022
Very satisfied with the purchase of the shoes. They were perfect and the perfect fit. I'll enjoy them
Date of experience: March 1, 2022
Hello Shekingia,
We are happy to know that you are satisfied with your purchase and fits well. Have a fabulous day!
Best,
Renz
Size and quality of the shoes are not good.
I order 3 pairs of shoes the same size One is too small the other is too big.
Date of experience: May 3, 2021
Hello April,
Thank you for sharing your feedback regarding our sizing and quality. We will contact you within 48 hours for further assistance.
Best,
Nelle
Didn't receive it and I asked for signature to drop it off.
Supposedly it was dropped off no signature it's no where to be found
Date of experience: January 17, 2020
Hello Cez,
Please accept our sincere apologies regarding your recent purchase with Shoedazzle. Our helpful Member Services Team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Ivy
I have order three times now and every time I wish I didn't. Each time the size is off and the shoe is cheaply made
Date of experience: September 18, 2022
Hello Kristin,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I bought an item and paid. Now they are charging extra money. I need explanation on that and I need my money back
Date of experience: December 10, 2022
Hello Olayemi,
Thank you for sharing your experience with a charge on your account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love the discounts that it gives us. Also it has fast shipping which I also love. It also has really cute clothes & shoes for every month.
Date of experience: May 21, 2019
Hello Ashley,
Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!
Best,
Ivy
I thought it was tight around the leg but it's not they loose and big around the leg part I don't like it.
Date of experience: November 5, 2022
Hello Bivins,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the sizing of your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Houston fit it's not what I expected I have to do return and I don't have a vehicle so what do I do can you send me a shipping label because I don't even have a printer
Date of experience: November 4, 2022
Hello Robin,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I ordered these shoes for myself and received so many compliments and my daughter loved them so I ordered her a pair for her birthday.!
Date of experience: October 4, 2019
Hello Crystal,
Wow! We're happy to hear that your daughter likes your order! Thank you for choosing Shoedazzle! We are happy to know that you love our products and services!
XO,
Nelle
I am always getting complimented on my shoes! They have the best selections and I also like that they have the best options
Date of experience: September 22, 2022
Hello Tammy,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I love my shoes. Shipping was quick and easy. The website was easy to use. Overall, a great website to buy amazing shoes.
Date of experience: August 11, 2022
Hello Harley,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
I appreciate you Always on point always on Time shoes last forever I love the styles I love gifting them for birthdays I appreciate you guys and the VIP
Date of experience: August 11, 2022
Hello Olivia,
Thank you for your positive feedback and for spreading the word. It felt great to know that we were able to meet your expectations for online shopping.
Best Regards,
Clark
They were too big and I couldnt return them. My size is 7 and they were 7 but it was an incorrect size
Date of experience: February 1, 2021
Hello Maria,
Thank you for writing a review regarding the sizing of the shoes you've purchased. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle
Awesome I have purchased 3 pair for my self and I bought my sister a pair for her birthday and she loves them
Date of experience: March 1, 2022
Hello Pam,
We're glad that you are loving your purchases! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
My order was on time. Seem like my shoes was there the next day. They was my birthday shoes
Date of experience: November 27, 2023
Hello Christy,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
It was easy to deal with in regards to ordering and quick delivery. Easy to return products and get exchanged
Date of experience: May 1, 2021
Hello Heather,
Thank you so much for sharing your experience with Shoedazzle! Our goal is 100% member satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Dean
I just love the selection and prices. The exchange policy is great and the turn around quite fast. Love Shoedazzle.
Date of experience: June 20, 2022
Hello Phylliss,
We're glad you enjoy our unique styles and pricing! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love them and they are comfortable and very cute
Date of experience: April 18, 2023
Hello Jamaira,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
I enjoy most of the shoes that I purchase from Shoedazzle. They are different and unique and I love that.
Date of experience: September 19, 2022
Hello Donna,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love that I can buy pretty size 11 shoes! I love my high heels!
Date of experience: March 21, 2023
Hello Shannon,
Glad to know that you love your purchase! We always want to create unique styles for our valued members like you! Hope to hear more from you!
Best,
Allison
I ordered boots and sandals. The sandals gave me blisters unfortunately, but I haven't worn the boots quite yet. Loved the price.
Date of experience: September 18, 2022
Hello Alexa,
Thank you for sharing your experience with the items you have purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love them! White & denim, fit as expected, look as expected and feel great.
Date of experience: May 18, 2023
Hello Adrianne,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered 6 pair of boots on November 21,2022, still waiting on two pairs of the boots. What's the problem?
Date of experience: December 7, 2022
Hello Marie,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love their products. They have great deals.
Love it.
Date of experience: April 18, 2023
Hello Alina,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Kareeka,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark