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Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I am very impressed. I have ordered twice and I was not disappointed. I got everything I ordered, on time and in excellent condition. I recommend.
Date of experience: November 3, 2022
Very good Everything was very good but very professional no issues whatsoever I definitely like shopping with shoe dazzle
Date of experience: December 7, 2022
Hello Valerie,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Great service and quick response to the customer. Lots of styles and colors for the customer.
Date of experience: March 7, 2023
Hello Santiago,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Love all of the items I have ordered from this site The shoes, boots and all of the bags
Date of experience: March 24, 2023
Hello Nettie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchases! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Not received this item and still waiting and do not even want this item anymore it was a birthday gift
Date of experience: April 19, 2022
Hello Cathleen.
Thank you for sharing your experience on our website regarding an item that you have not received. We value your opinion and we want to make things right. A representative from our Member Services Team will contact you right away to assist you.
Best,
Mary
I ordered some shoes size 12 the box say 12 my paperwork say 12 one of the shoes a 12 the opposite shoe say nine
Date of experience: November 4, 2017
Hello Dorrina,
We sincerely apologize if you are not satisfied with the fit of your item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
I love my boot and love the price. And I will be ordering more boots for the price you can't beat it
Date of experience: February 9, 2019
Hello Amy,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
I am really satisfied with the quality of the shoes and the fast delivery! Happy happy!
Date of experience: January 5, 2023
Hello Nathalie,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I order shoes and receive within 4-5 days exactly what I order. I am so happy
Date of experience: January 5, 2023
Hello Samentha,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
I received the wrong size of the shoes I ordered. The box says 7 but when I looked inside, the actual shoes was size 11.
Date of experience: December 1, 2020
Hello Julie,
Thank you for writing a review regarding the wrong size of shoes that you got. We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
Gorgeous boot but they are very uncomfortable, but overall they look very nice perfect to go with a nice outfit
But terrible uncomfortable
Date of experience: November 3, 2022
Hello Ilma,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
It's very easy to shop with shoedazzle, the layout and display is very easy to navigate.
Date of experience: January 8, 2023
Hello Remy,
We are glad you are enjoying our website! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes were very comfortable because I can't wear high heels and they were also very affordable The shoes also look very expensive
Date of experience: March 1, 2021
Hello Deirra,
Thank you for your lovely review! Glad to know that you like the styles! We always want to create unique designs for our valued members like you!
Best,
Jane
I don't know why I didn't receive the shoes at home. I had to go to the packaging place
Date of experience: January 5, 2023
Hello Antonella,
We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I really need an Eight and a half size shoe. Why don't you have Eight and a half sizes?
Date of experience: March 24, 2023
Hello Jamie,
Thank you for taking the time to leave a review. We are very sad to know that the shoe in your size is sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
They send me the wring size. When contacted, told me they would send me a return label but never did.
Date of experience: July 15, 2022
Hello Pierre,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have been very happy with the shoes I have received from shoe dazzle. The only complaint I have is the selection is sometimes limited.
Date of experience: October 1, 2020
The order arrived two days after the promised and anticipated date, but the items in the order were fine.
Products used:
Jeans, top, slippers and socks.
Date of experience: September 19, 2022
Hello R. D.,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The shoes I ordered, I never got. They sent both shoes the wrong size & the wrong pair. My issue was never resolved.
Date of experience: August 4, 2021
Hello Jellisa,
We sincerely apologize for the incorrect shoe size that was sent to you. We will contact you within 48 hours for further assistance.
Best,
Nelle
I ordered 3 pairs of size 7 1/2 shoes.
One pair was too big...
One pair was too small...
One pair was just right!
Date of experience: June 28, 2019
Hello Janette,
Please accept our sincere apologies for the inconvenience you may have experienced. At Shoedazzle, we take pride in ensuring our member’s satisfaction. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
Boots looked awesome. Zipper broke immediately. Cost me more for the zipper replacement than the boots cost. Cheap materials
Date of experience: November 23, 2022
Hello Yolanda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Easy to shop, easy to skip the month...and such a joy to receive my new items!
Date of experience: February 1, 2023
Hello Stacey,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I love the way the boots feel and look. The color and style are very nice.
Date of experience: February 1, 2023
Hello Missey,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
All items came in a timely fashion, and I love all the items that I received.
Date of experience: February 2, 2023
Hello Adrienne,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Love how my boots feel very comfortable and also love how the backpack have room for my items and also room for my cell phone
Date of experience: August 8, 2022
Hello Lisa,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Victoria,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth