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Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I wear size 12 I got size 12 and they still cannot fix my feet it's already hard to find my shoe size
Date of experience: August 8, 2022
The shoes came to big so i dont like them. I dont know how to return things so i just put them away.
Date of experience: November 3, 2022
Hello Tarian,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I HATEEDDDDD ITT, i asked for shipping multiple times and didn't know anything till it was here and some how i still never got my package! This is what tracking is for am i right or wrong?
Date of experience: June 16, 2022
Hello Orlauni,
Thank you for taking the time to share your ideas. We appreciate your feedback on our shipping. Our Member Services Team will respond as soon as possible.
Best,
Clark
I was very happy with the shoes I ordered. And extremely happy with my experience with customer service.
Date of experience: August 1, 2020
Hello Helen,
Thank you so much for sharing your experience with Shoedazzle! Our goal is 100% member satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Dean
Awful I thought I would be able to use my credit on sale items. It's my credit I don't see why a can use on want I want.
Date of experience: January 4, 2020
Love love love em this is my go to for all things shoes
Date of experience: April 4, 2023
Hello LaTonya,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love the shoes, love giving them as gifts and love the prices for the shoes and some of the clothes that you all have
Date of experience: June 19, 2022
Hello Cassandra,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Made my orders online and they were delivered quickly. And they look great
Date of experience: April 18, 2023
Hello Daina,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The boots were the wrong size, box was completely destroyed and the boots looked like they were used.
Date of experience: January 5, 2022
Hello Martha,
Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you within 48 hours.
Best,
Jane
Love the shoes and the variety! Good quality and great styles, enjoy the unique designs.
Date of experience: October 1, 2023
Hello Szabina,
We appreciate your awesome review of our merchandise and selections. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Love the sales and fast delivery and also great selection of shoes and accessories! Also the reward system
Date of experience: February 8, 2019
Hello Brittany,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
XO,
Ivy
Good quality and good style of products that last.
Date of experience: April 5, 2023
Hello Maria,
Thank you for the great feedback about the merchandise! It has been a pleasure doing business with you! Thank you, and we are always happy to serve you.
Best,
Bonnie
The boots are amazing! They are innovative and stylish.
Date of experience: July 11, 2023
Hello Desiree,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoe sizes are always off and too big and wide and feel cheap
Date of experience: July 11, 2023
Hello Karma,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Delighted to be able to use my credits! Very satisfied with my purchase!
Date of experience: May 21, 2023
Great feel and look. Comfortable and fits just right
Date of experience: January 5, 2023
Hello Virine,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Everything came in good time good quality perfect size
Date of experience: January 6, 2023
Hello Bobby,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Unfortunately, the chain on the shoe immediately broke off.
Date of experience: April 21, 2023
Hello Leah,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I Love my shoes I order from Shoe Dazzle. I will definitely order some more shoes real soon
Date of experience: January 5, 2023
Hello Sabrina,
ShoeDazzle would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. Every day we are looking forward to serving you.
Best,
Mary
Satisfactory and lovely. I was very impressed and happy.
Date of experience: April 4, 2023
Hello Maryann,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The shoe quality was poor the stings on the shoes were coming apart
Date of experience: January 5, 2023
Hello Raquel,
We are sorry to learn that our item did not meet your expectations. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I just cancelled my subscription they took money without my permission. Will i get my money back that they took without me knowing
Date of experience: February 26, 2017
Terrible selection, terrible quality. I hate that I ever spent money with them.
Date of experience: May 19, 2023
Hello Staria,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Good shoes at w good price love the purchase! The shoes are comfy and warm. Both good quality
Date of experience: January 7, 2023
Hello Edith,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I was satisfied with my order from the time my order was placed until after I received it.
Date of experience: January 7, 2023
Hello Jacquelyn,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Monique,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth