- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
Very beautiful and quality products. Delivery service very professional.
Date of experience: January 9, 2023
Shoes fit amazingly. Definitely would recommend. Love Love them.
Date of experience: January 8, 2023
Hello Jasmine,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Great service great products very satisfied will buy again
Date of experience: January 10, 2023
Hello Becky,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Love all the shoes! <the concept... the price $$...
Date of experience: April 26, 2023
Hello Heather,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
The quality of the shoes are excellent and accurate to the description, prices are reasonable and for the quality is a bargain.
Date of experience: January 21, 2022
Hello Rosy,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,
Zeth
I bought the wrong size. The agent assisted me in exchanging the item for another one in the right size.
Date of experience: September 19, 2022
Hello Mary,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
I love love love, my shoes, great quality I will recommend shoedazzle to all of my family and friends
Date of experience: July 14, 2022
Hello Yvette,
We’re so glad to know you love the items! We were blown away by your positive words, we really appreciate the time you took to write the review. Thank you and have a wonderful day!
Best,
Zeth
Service was quality and professional as well as prompt.
Date of experience: May 31, 2023
My order was divided in two packages and only one package was the delivered, the second package was delivered to the wrong address.
Date of experience: November 2, 2022
Hello Jasmine,
It is with great regret that we received your feedback regarding the status of your order. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I've honestly loved every shoe I've gotten from them!
Date of experience: January 20, 2023
Hello Rose,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I was very satisfied with my purchase, I love my shoes the time from purchase till I received the shoes was very prompt
Date of experience: November 22, 2022
Hello Gloria,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
My credit was not applied as a member
I had to call to check my credit availability
Then it was applied to my purchase
Date of experience: November 22, 2022
Hello Elizabeth,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.
Best,
Renz
I have enjoy my subscription... Great Variety. Great Quality.
Date of experience: February 1, 2023
Hello Lekisha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Very nice looking boots and very comfortable. I've received compliments about the boots
Date of experience: February 4, 2023
Hello Sylvie,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Good packing not damaged, perfect fit and good quality.
Date of experience: February 17, 2023
Hello Paula,
Thank you for sharing your wonderful review about your purchase. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a good one!
Best,
Bonnie
I liked the look on the web but not when I get them
Date of experience: February 16, 2023
Hello Ariel,
Thank you for your honest review. We appreciate the feedback you shared regarding our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I have not received this order yet, i'm very angry when i paid for this and I have not received this order yet.
Date of experience: November 2, 2022
Hello Quynh,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very easy process online, good price and good quality!
Date of experience: August 24, 2023
Hello Linda,
It’s great to read your feedback about our merchandise and our pricing. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
I absolutely love shoedazzle shoes and I'm loving their clothes more and more
Date of experience: March 21, 2023
Hello Kelly,
Thank you for the positive feedback! We are happy to know that you love our products and services! Hope to hear more from you in the future!
Best,
Allison
Loved it was impressed the quality was insanely good
Date of experience: February 19, 2023
Hello Sarah,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Happy with styles - a few issues with sizes being a bit small
Date of experience: April 7, 2023
Hello Christine,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I have online shopped on many different websites and shoedazzle is single handedly the worst customer service I have ever dealt with for one simple reason: THERE IS NO CUSTOMER SERVICE. I bought shoes off their website May 15th and got them May 21 which isn't bad at all. Also, I read the return and shipping policies before buying the shoes so I did not make any mistakes. However, I tried on the shoes and they were just too tight so I put a return in for the next size and sent it out the 29th. I tracked it for days and it didn't get to their location till June 10th. By that time the shoes I had wanted on the site were sold out. I was annoyed that it took so long to be returned and that because I put in a return request earlier that the shoes in my requested size weren't set aside. Shoedazzle "client services" sent me emails notifying me that the shoes were sold out and that they would give me my credit on the website because you cannot receive your money back. However on the website it says I only have $10 in credit when I spent over $32 on the shoes I DON'T HAVE. I have called on several different occasions, even selecting all the different options on the phone menu, and emailed client services and have still received a response or answer. I have waited on hold for over two hours and filed a dispute with the company through my credit card company. Don't use this website because it brings too many headaches that are not worth any nice pair of shoes!
Date of experience: June 17, 2013
Both pair were better than advertised. Both pair are pretty and comfortable.
Date of experience: March 20, 2023
Hello Tonia,
Amazing feedback about our products! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle! We hope you will always have a great experience with us in the future!
Best,
Allison
I have always had a great experience with Shoedazzle. They always have great products at great prices.
Date of experience: July 4, 2020
Hello Carole,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
The shoes, the packaging is perfect. Good quality shoes amazing. I love everything I got.
Date of experience: May 20, 2023
Hello Mel,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Fabienne,
We are glad you are enjoying our products and delivery process! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth