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Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
My delivery came quick and fast And my items were adorable.
Date of experience: January 5, 2023
Site is easy to use
Products are great
Easy to return/exchange
Date of experience: April 23, 2023
Hello Yasmin,
We appreciate your awesome review about the website, the merchandise, and our return policy. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Love my shoes beautiful got my shoes the next day when placed my order
Date of experience: April 7, 2023
Hello Diane,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Shoes were way too big and way too wide like the shoes just not how big they were
Date of experience: January 9, 2023
Hello Tracy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Everything was great. I loved everything I bought and everything arrived in good conditions and very fast.
Date of experience: June 20, 2022
Hello Alexa,
We're glad that you are loving your purchases! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Comfortable and everybody love them I love them every body want them but I got them
Date of experience: February 1, 2023
Hello Terrie,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
She loves the style and fit of the sandals and boots.
Date of experience: February 2, 2023
Hello Michael,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Good quality, good customer service and fast shipping.
Date of experience: February 1, 2023
Hello Cornella,
We are glad you are enjoying our product quality and shipping process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Easy,fast and excellent quality of shoes and style
Date of experience: February 12, 2023
Hello Pateseia,
We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered a or of sandals and a or of mini boots and like ve both.
Date of experience: February 8, 2023
Hello William,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
They fit great and great quality's, they look exactly like picture
Date of experience: August 22, 2023
Hello Josée,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Ordering online was easy accompanied by good delivery,
Date of experience: November 1, 2023
Hello Barbara,
We are glad to hear about your amazing feedback regarding your experience and our delivery! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
Faster very good service! Delivery timing much better
Date of experience: November 1, 2023
Hello Helen,
It’s great to read your feedback about our merchandise and delivery. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Wonderfull satisfied with all my purchases! I believe vip should not be charged shipping
Date of experience: November 3, 2022
Great customer service
Fast shipping
Great products
Date of experience: April 22, 2023
Hello Nicole,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Very good experience with everyone that I came I came in contact with.
Date of experience: January 8, 2023
Hello Angela,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and Member Service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Love love love. Will order again. Fast efficient and amazing
Date of experience: January 5, 2023
Hello Coco,
Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
I love the app the clothes the shoes and everything
Date of experience: January 7, 2023
Hello Mildred,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
The items was fantastic, and the delivery was super fast
Date of experience: April 12, 2023
Hello Donna,
It’s great to read your feedback about the merchandise and the delivery! We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Bonnie
Easy to buy- easy to exchange great inventory- cute styles
Date of experience: May 7, 2023
Hello Kathleen,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I like the boot. Size is true and the design is just like the picture
Date of experience: February 17, 2023
Hello Carla,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
One was too small, one was just right, one was too loose.
Date of experience: April 19, 2023
Hello Brittany,
Thank you for sharing your feedback about the merchandise's fit. We hear you, and we strive to provide the best service to our members. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
Great! Love the shoes. The fit is great and I love the color.
Date of experience: February 20, 2023
Hello Bonnie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I have not had any bad experiences with Shoe dazzle
Date of experience: October 7, 2023
Hello Monet,
We appreciate your awesome review about your positive experience. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Received a message stating they were delivered a came home and the packages weren't there
Date of experience: May 17, 2023
Hello Vashunda,
Thank you for writing a review about your order. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
Good experience been a VIP very long time. Sales sometimes are great.
Date of experience: October 5, 2023
Hello Artrelle,
We are glad to hear about your amazing feedback regarding our VIP membership and promotions! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Tiesha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz