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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
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Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user kenishaj3
Rhode Island
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

I am unable to skip my month because the button is not there also your delivery services loses packages

Date of experience: May 1, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Kenisha,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with the website. Our Member Services Team will email you within 48 hours to further assist you.

Best,
Dean

Thumbnail of user lalitaj2
Indiana
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Very satisfied with my purchased and I received it quickly thank you.

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Lalita,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user shannonh863
Texas
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Ok thanks for everything your service is doing great

Date of experience: March 10, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Shannon,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!

Best,
Allison

Thumbnail of user tangelas15
Florida
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

This was the first time I got shoes and none of them fit.

Date of experience: March 7, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Tangela,

Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user cynthiak1051
Illinois
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Site is easy to navigate! Lots of options! Great deals and shipping! I've started my next shopping cart!

Date of experience: June 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cynthia,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user richellen8
Iowa
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Always a 5 star experience with quality, price, true to size, selection, and returns. LOVE Shoedazzle

Date of experience: June 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Richelle

We are so glad to hear that, and we promise to always bring you the same quality of products and services.

Best Regards.

Ruben.

Thumbnail of user keerthiv3
Massachusetts
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Everything was good. The purse could have been better.

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Keerthi,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user rebecar62
Canada
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

So far everything has fit perfectly and looks even better in person then online!

Date of experience: April 19, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Rebeca,

Awesome feedback! Thank you for the kind words that you said about the merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!

Best,
Bonnie

Thumbnail of user leonettef
Louisiana
2 reviews
0 helpful votes
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April 19th, 2023
Verified purchase

Beautiful shoes. They look great on, and I will be ordering again. Thank you!

Date of experience: April 19, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Leonette,

Wow! Thank you for the great feedback about our merchandise! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Bonnie

Thumbnail of user tashaf152
Washington
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Due to shipping, I will not return! No true movement on my order and that was enough for me!

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Tasha,

We regretfully note that we received your feedback regarding our shipping method. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user amandac374
Canada
1 review
1 helpful vote
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December 12th, 2018
Verified purchase

Great prices, range of true to fit sizing, awesome selection, fast ship times. Very satisfied customer.

Date of experience: December 8, 2018

Thumbnail of user yulondaj2
North Carolina
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

I love my shoes! They look really stylish and the bows are on point.

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Yulonda,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user shawanm3
Florida
2 reviews
0 helpful votes
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April 18th, 2023
Verified purchase

Alright it was alright it was alright alright alright alright

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Shawan,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Thumbnail of user kaydianm1
Washington
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

It was a wonderful experience I will be shopping again

Date of experience: April 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Kaydian,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user bettya179
New Mexico
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

Quick receipt of my purchase. Nice quality shoes. Really excited to finally dress up and actually wear them.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Betty,

Wonderful! We are also excited for you to get your order! We will make sure to continuously create a unique style, affordable, and high-quality products that suit the needs of our valued members like you! Thank you for the feedback!

Best,
Nelle

Thumbnail of user angelicac29
Texas
2 reviews
0 helpful votes
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December 10th, 2018
Verified purchase

First time ordering and i am hooked! Not only did my package arrive early, the recipient loved her boots! Great quality, wonderful price!

Date of experience: December 8, 2018

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Angelica,

The growth we’ve experienced over the years is because of members like you, who faithfully like our items. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.

XO,
Ivy

Thumbnail of user aracelic51
Texas
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Shoe dazzle is charging me $49 and I haven't even made a purchase.

Date of experience: September 11, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Araceli,

Thank you for taking the time to leave a review and your feedback about your account is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user jessicas2207
Georgia
2 reviews
0 helpful votes
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June 23rd, 2022
Verified purchase

Ordered 5 pairs. Shoes shipped quickly. Very reasonably priced. Loved everything. The site was easy to use and shoe descriptions were accurate.

Date of experience: June 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jessica,

Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience on our website!

Best regards,
George

Thumbnail of user latishar111
Pennsylvania
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

I absolutely love Shoedazzle! Great shoes reasonable price!

Date of experience: March 24, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Latisha,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user tamishab4
Texas
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

All my shows break...good at first but not anymore

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Tamisha,

Thank you for writing a review! We value your feedback on the items you received from us and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user catc89
Canada
2 reviews
0 helpful votes
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March 20th, 2023
Verified purchase

Good quality fast shipping I recommend. Love my new shoes

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Cat,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user aliciar448
Illinois
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Great! Beautiful shoes and fast delivery. Regardless of the weather challenge.

Date of experience: March 7, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Alicia,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user dianee602
Canada
1 review
0 helpful votes
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July 3rd, 2021
Verified purchase

Always a pleasure fast delivery scrumptious choices for all types and prices that fit everyone's budget

Date of experience: July 3, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Diane,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user bridgetw130
New York
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

They shipped fast. Super cute & comfy, perfect for summer!

Date of experience: May 19, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Bridget,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user tamiac18
South Carolina
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

I love both pair. They came right on time and ordering was easy.

Date of experience: April 24, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Tamia,

Wow! Thanks for sharing a review about the merchandise and delivery! We are truly grateful to you for choosing to do business with us! Hope to hear more from you in the future!

Best,
Bonnie

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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