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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user mrstanieyshiaw
Mrs Tanieyshia F.
New York
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I never received my package it was sent to the wrong home.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mrs. Tanyieshia,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user takeriak
Alabama
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I absolutely love them can't wait to wear for my birthday

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Takeria,

Thank you for taking the time to share your awesome review! We hope you'll like your purchase and please feel free to give feedback once you wear it. Have a fabulous day!

Best regards,
Chad

Thumbnail of user catherines1195
Michigan
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I was a vip member. Lately Items are expensive and no longer good quality.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Catherine,

Thanks for sending your review! Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user shawnat67
California
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

My sparkly sandals are perfect and so much prettier in person

Date of experience: May 19, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Shawna,

We're glad you enjoy our unique styles and selections! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user ia58
New York
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Fast and efficient delivery. Nice quality, very happy with my choice.

Date of experience: May 18, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Irina,

We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user lorenal105
California
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Happy with my overall experience. Quick shipping and great style.

Date of experience: May 18, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Lorena,

We're glad you enjoy our unique styles and shipping timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user latereb
Texas
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I loved all of my shoes and they got here pretty fast

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Latere,

We appreciate your awesome review of the merchandise and our delivery. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Thumbnail of user abenaa8
Michigan
2 reviews
0 helpful votes
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May 20th, 2023
Verified purchase

Fast shipping and nice shoes. I love it. Look no further. Shoedazzle is my new discovery

Date of experience: May 20, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Abena,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user lindav1397
Canada
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Centre strap is way too big. Will not stay on my foot!

Date of experience: May 20, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Linda,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user lightfootr1
New York
2 reviews
0 helpful votes
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May 20th, 2023
Verified purchase

Professional, courteous. Quick service and timely delivery of order.

Date of experience: May 20, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Rosa,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user kaileyb26
Mississippi
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

The shoe said side width and it was narrow! Therefore wasted money.

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Kailey,

Thank you for sharing your feedback about the merchandise and the fit. We hear you, and we strive to provide the best for our members. Our Member Services team will reach out to you via email shortly to assist you further.

Best,
Bonnie

Thumbnail of user kalisia
Hawaii
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Wonderful purchase and just amazing deals. I absolutely recommend shopping with shoe dazzle.

Date of experience: April 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Kalisi,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user cherylb2040
Ohio
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Shopping is easy, selection has variety, shoes were shipped in a weeks time.

Date of experience: April 24, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Cheryl,

Thank you for the kind words that you said about our style selections and delivery. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a wonderful day!

Best,
Bonnie

Thumbnail of user sheilah677
Mississippi
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Great! Delivery was fast! Love the boots! True to size and oh so cute! Will buy again! Thanks Shoe Dazzle!

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sheila,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user reginaj171
New York
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Representative was very friendly and professional.

Date of experience: April 6, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Regina,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user tyieshag1
Texas
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Stop reading reviews and just buy something. You won't be disappointed. I always get nice quality shoes for a discounted price!

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tyiesha,

We're glad that you are loving your purchase! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user kellyb1859
Texas
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Never got my package I'm currently still waiting on it very disappointed first and last I order from here

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kelly,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user joshd508
Michigan
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

I've been using shoe dazzle since 2019. I love everything about it

Date of experience: March 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Josh,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Thumbnail of user blancav65
Illinois
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Thank you for training your reps right. Every time I have called so respectful and helpful.

Date of experience: March 7, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Blanca,

Thanks a lot for the awesome feedback. ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Thumbnail of user katrinah313
Texas
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

I recently ordered some white sneakers and I'm living them so far!

Date of experience: July 11, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Katrina,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user danyelel
Illinois
2 reviews
0 helpful votes
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July 11th, 2023
Verified purchase

Excellent over night bag. Shipped quickly. Good quality. Fashionable.

Date of experience: July 11, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Danyele,

We're glad you’re enjoying our products and shipping timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user shaew22
Illinois
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

My order didn't take long and I'm very satisfied with the items I purchased. Well definitely be shopping again.

Date of experience: November 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shae,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user barbarat1753
Ohio
1 review
0 helpful votes
  • Send Message
July 11th, 2023
Verified purchase

My order had to be sent twice, took almost 2 months

Date of experience: July 11, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Barbara,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user amal9
New Hampshire
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Love the black boots! They look great and are comfortable to wear p

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ama,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user charmainec11
North Carolina
2 reviews
7 helpful votes
  • Send Message
February 23rd, 2017

Wow, reading these reviews certainly helped me make up my mind. I will not do business here unfortunately.

Date of experience: February 23, 2017

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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