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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user deijaz
Niger
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I love my shoes, came earlier. Good material and so beautiful

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deija,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user sabrinas440
Nebraska
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Ordered some for myself and daughter in law we love them

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sabrina,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Thumbnail of user synthiae1
Ohio
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Once I ordered, products came quickly and correct!

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Helo Synthia,

We are glad you are enjoying our products and delivery process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user omillyaq
Oklahoma
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Never disappointed! Been with company over 3 years! Love it.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Omillya,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user shabriat
Minnesota
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

My shoes was amazing they also came quick I had the best experience

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shabria,

Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!

Best,
Mary

Thumbnail of user naynar
Ohio
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Amazing I love and will continue to be a loyal customer

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nayna,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user tessw39
New York
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Love the faux blue suede boots I purchased. Super cute with either yoga pants or a dress

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tess,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user carmenm654
Illinois
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

A very good experience got my shoe on time and it was I expected

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Carmen,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!

Best,
Mary

Thumbnail of user karinab99
Florida
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Love the products and also how fast they were delivered thanks.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Karina,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user celinam48
Nevada
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Too long to receive new pair didn't fit don't like material

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Celina,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user tamithaw1
Illinois
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Very satisfied with purchase, quality was great and will be purchasing more

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tamitha,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user virginiat811
Texas
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Luv the fit of each purchase. Wearing everything going out.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Virginia,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jacinthes1
Canada
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

I love those boots so much. Very comfy and beautiful.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jacinthe,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user shamekiaj2
California
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

It was cool I love my shoes they feel comfortable and good for when I'm going out in the rain

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shamekia,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user dominiquer110
Georgia
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I will need to return the shoes for a bigger size.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Dominique,

We appreciate the feedback you shared regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user kenyam58
Tennessee
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I love shopping with you all had a great experience good quality and quantity.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kenya,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user toshah18
Oklahoma
2 reviews
0 helpful votes
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January 8th, 2023
Verified purchase

It was great I ordered these boots and they came right on time before Christmas

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tosha,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Thumbnail of user maryp3126
New York
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Both fit perfectly. I love them so much for the cold weather.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mary,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and hat! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user heatherh1799
Michigan
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I placed my order and got it 3 days later! Will definitely be ordering again soon!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Heather,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user brittanys788
Ohio
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

A pair of shoes I ordered we're not modified correctly

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Brittany,

We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user patricioj3
New Mexico
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Great website to buy shoes,very reasonable prices,wife is so happy with her new boots!

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Patricio,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

Thumbnail of user haydeep9
Florida
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Very good but something the shipping/delivery take to long. Happy Holiday

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Haydee,

Thank you for sharing your experience with our service and the delivery of your orders. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jenniferl3006
Canada
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Comfortable thigh-high boots. Great for walking all day

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jennifer,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user adelaidac8
Texas
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Every Representative I spoken with is always professional and helpful

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Adelaida,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user kennethh1500
Georgia
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Items were as shown and arrived on time packaged well

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kenneth,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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