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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user patricem176
North Carolina
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

Great! Customer service outstanding and very knowledgeable … keep up the good work.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Patrice,

Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

Best,
Mary

Thumbnail of user soniay29
Canada
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Size fits well and it looks exactly like on the picture

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sonia,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user alishak70
Tennessee
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I got super cute boots and customer service was amazing!

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alisha,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user kato67
Florida
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Delivered on time & product is what was shown in perfect condition.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kat,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user dominiquec205
Kentucky
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Website is user friendly. I enjoy had an enjoyable experience

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Dominique,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user vanessam510
Michigan
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

Received items in timely manner, affordable prices

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Vanessa,

Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. At Shoedazzle, we try our best to provide the best service and unique style at an affordable price!

Best,
Mary

Thumbnail of user nubiay1
New York
2 reviews
0 helpful votes
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January 7th, 2023
Verified purchase

I'm very pleased with my order. Perfect look and fit.

Service
Value
Shipping
Quality

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nubia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user veronicad476
Maryland
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

One pair of the boots I wanted was no longer available.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Veronica,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user sonyac193
Texas
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Simple with no hassle will definitely be ordering again order arrived at on time

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sonya,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user susanh3746
New York
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Very fast delivery on time love all my stuff that i ordered

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Susan,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user natalib10
California
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Love all my shoes. So cute! Fit great and exactly what I was looking for.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Natali,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user sirenav1
California
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

They exchanged my shoes for a smaller size really easily!

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sirena,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user uchennao15
Tennessee
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

The representative was very precise and showed knowledge of his job description.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Uchenna,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user terianad
Illinois
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

You can't beat these deals! The shoes are always great quality and affordable

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Teriana,

Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user jenniferk2159
Vermont
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The add showed very few shoes that were only $10.00 as advertised

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jennifer,

Thanks for sending your review! Your feedback about our promos is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user deannag203
Missouri
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Sizes were a lil bigger than true to fit but I love the quality of my order

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deanna,

Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user tinah959
Canada
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I had 3 pairs 2 as gifts and we all love them. True to size which is awesome

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tina,

Wonderful feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user danap647
Oklahoma
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

I love the shoes they are so comfortable and look great with everything.

Date of experience: April 22, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Dana,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user normas358
California
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The product materials are good as I am expected. Just one pant is to large.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Norma,

We appreciate the feedback you shared regarding the sizes of our products. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user michaelh6447
Alabama
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Good delivery, pleased with product just wish more like this and cheaper

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Michael,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user robynm321
Alabama
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Shoes were too big. And they vere creased. Yu ll no he

Service
Value
Shipping
Returns
Quality

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Robyn,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user jodiem156
Arkansas
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

My experience was more than I expected I'm very pleased

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jodie,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user lolam231
New Jersey
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

My experience has been awesome doing business with you. Thanks

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Lola,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Thumbnail of user kristines468
Michigan
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Horrible price. Says I have 3 credits for$49.95 then charges me another $49.95

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Kristine,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user deedec
California
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Great service, prompt delivery, no issues with the process.

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello DeeDe,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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