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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
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Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user tierrab22
Michigan
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Loved all the shoes I ordered can't wait to wear them

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Tierra,

Thank you for taking the time to share your awesome review! We hope you'll like your shoes and please feel free to give feedback once you receive them. Have a fabulous day!

Best regards,
Chad

Thumbnail of user latreeceh1
Nevada
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Two out of the four shoes did not fit little sad but it's ok

Date of experience: April 4, 2023

Thumbnail of user tamarag309
Virginia
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Fast shipping, and what I expected of the shoe will be ordering more shoes

Date of experience: April 4, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Tamara,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user isisil
Texas
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Need to say I'm very satisfied with my quality goods and think that it's a great treat yourself moment.

Date of experience: July 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello IsisI,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user lindav1343
California
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Sent back item 2 weeks ago. No word on return from the company

Date of experience: March 7, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Linda,

Thank you for sharing your experience with the items you returned. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user meganc769
New York
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Easy to shop. Good deal. Love the boots I purchased.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Megan,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user lisag2915
Florida
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Great styles and prices on boots. Shipping was really fast!

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lisa,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user kimberlye938
Michigan
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Love the boots all kind of compliments from men to women

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kimberly,

We are glad that you are satisfied with the boots we offer. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user charlettaw1
District of Columbia
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

All the shoes had great quality. Shoedazzle gives me a chance to show how different I truly am.

Date of experience: January 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Charletta,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!

Best,
Mary

Thumbnail of user beautifuls2
Maryland
2 reviews
0 helpful votes
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July 14th, 2023
Verified purchase

Always a pleasure to order from shoe dazzle. Love all the shoes I've tried on so far.

Date of experience: July 14, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Beautiful,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth

Thumbnail of user pamelab2134
Oklahoma
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

These shoes are of the poorest quality that I've ever seen.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Pamela,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user venessab10
New York
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

My purchase came sooner than expected and it was packaged very neatly. As for the boots, they are amazing. I received so many compliments on them

Date of experience: November 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Venessa,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user evad365
Colorado
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Shoe Dazzle offer Good quality, fit well, love it!

Date of experience: July 14, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Eva,

We're glad you’re enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user detoniaw
Missouri
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I have been waiting to order a pair of boots and never restocked. Very disappointed.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Detonia,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user yuvicelac
Texas
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Not always get satisfied, but boots are really good.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Yuvicela,

Thank you for the feedback! At ShoeDazzle, our mission is to provide our members with only the nicest, highest-quality items. Our number one priority is the satisfaction of our members.

Best,
Mary

Thumbnail of user ashlyp16
New York
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Was making a purchase. I visit the site often, its easy to navigate.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashly,

We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!

Best regards,
Chad

Thumbnail of user lorrik26
North Carolina
2 reviews
0 helpful votes
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January 5th, 2023
Verified purchase

Each customer service representative that I have spoken with has been immensely helpful and kind.

Date of experience: January 5, 2023

Thumbnail of user mariam3683
California
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Great experience, I have been buying for 7 years and the quality is extraordinary

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maria,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user victoriam1233
Ohio
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Business as usual. Just took a little more time for delivery.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Victoria,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user elainep451
Virginia
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Fun Game. Needs to give more energy tho. It's very challenging

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Elaine,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust here at ShoeDazzle. Have a great day!

Best,
Mary

Thumbnail of user amieg36
Canada
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I was able to buy a few items for terrific prices.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Amie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user yolandat110
Alabama
2 reviews
0 helpful votes
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January 4th, 2023
Verified purchase

Boots are the wrong size of so how do I send them back

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Yolanda,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user deannaf146
Utah
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Not just this order, I've been satisfied with shoe dazzle for many years

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deanna,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user nataik
Canada
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I bought these as gifts for my best friends. They loved it.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Natai,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user christinaw843
Washington
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Ordering and returns very easy. Just wished the shoes fit better.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Christina,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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