• Bookmark

    Shoedazzle

Shoedazzle

Write a Review

Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
See all photos
How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
See positive reviews
Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user tamickaj
Maryland
2 reviews
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Always a great experience when I order from this company

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tamicka,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user michelles3780
Canada
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

When everyone wants your boot! Lots of compliments

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Michelle,

T was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user tonie110
Georgia
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

I have been a customer for years and never dissatisfied!

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Toni,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user erins861
Maryland
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Very satisfied with all 3 pair of boots. They fit perfectly

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Erin,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a greatexperience with us in the future!

Best,
Mary

Thumbnail of user sandyv122
Michigan
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Bad! Disappointed it's January 8 and I haven't received my items!

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sandy,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user maritzah42
New Mexico
2 reviews
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Love the ease of buying shoes! Great quality and so many styles to choose from

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maritza,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user shawnas254
Canada
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Delivery was fast and the shoes are absolutely gorgeous. I can't wait to wear them for my party.

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shawna,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user tynielb
Florida
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

Shoes are very uncomfortable! I can't walk in them too tight fitted for top of foot

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tyniel,

Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user andreav421
California
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

I love shoe dazzle my fourth time buying amd they never disappoint

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Andrea,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user loral94
Wisconsin
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

Good quality at the price. Fast delivery. Will definitely be buying from them again!

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lora,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user gretchenw93
Missouri
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

Was on time the right size beautiful shoes very happy

Date of experience: January 7, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Gretchen,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user vg91
Canada
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

Exactly as shown in photo. Great fit and too comfortable to walk.

Date of experience: January 11, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Vrutika,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.

Best Regards,
Clark

Thumbnail of user brittanyj402
Mississippi
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

I still haven't received my package when they said it would arrive

Date of experience: January 11, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Brittany,

We are sorry to hear that you did not receive your order yet. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user olivew23
New York
1 review
0 helpful votes
  • Send Message
January 10th, 2023
Verified purchase

Boots were affordable, attractive, and comfortable.

Date of experience: January 10, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Olive,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Thumbnail of user jacquelineg656
Illinois
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

These are my new favorite boots, they stretch perfect fit!

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jacqueline,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user kenishap7
Canada
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

Shoe dazzle never disappoints. Everything is exactly like it was on the website.

Service
Value
Shipping
Quality

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kenisha,

Thank you so much for loving our brand! We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user mickeetaa
Michigan
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

Usually, I hate customer service but Princess was friendly and helpful.

Date of experience: January 9, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mickeeta,

Thank you very much for such a great review! We work hard to provide the best service that we can for our dear members. Princess is always going above and beyond, and we will make sure to share your praises with her.

Best,
Renz

Thumbnail of user anna212
Nevada
2 reviews
0 helpful votes
  • Send Message
March 31st, 2020
Verified purchase

The site is easy to navigate, always something for everyone, and ships out quickly, deals are unbeatable as well. Fantastic!

Date of experience: March 1, 2020

Thumbnail of user melissah2229
New York
1 review
0 helpful votes
  • Send Message
April 7th, 2023
Verified purchase

Excellent products and delivery service. Good prices for the sales.

Date of experience: April 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Melissa,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user staceyh485
Indiana
1 review
0 helpful votes
  • Send Message
April 8th, 2023
Verified purchase

I was very happy with my purchase, everything fit just right and arrived on time. Thank you

Date of experience: April 8, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Stacey,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user tonin249
Rhode Island
1 review
0 helpful votes
  • Send Message
April 8th, 2023
Verified purchase

Items are as described very nice spring abs summer tops.

Date of experience: April 8, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Toni,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user dominiqued169
Connecticut
1 review
0 helpful votes
  • Send Message
April 5th, 2023
Verified purchase

They shipped shoes fast and by far affordable! Pleasant experience

Date of experience: April 5, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Dominique,

Thank you for the nice words that you said about the merchandise and our delivery. We truly appreciate and read reviews like these, which makes us want to improve our products and services even more!

Best,
Bonnie

Thumbnail of user deniceg17
Florida
1 review
0 helpful votes
  • Send Message
April 8th, 2023
Verified purchase

They were one of the first shoes that fit very comfortably

Date of experience: April 8, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Denice,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user violettec2
California
1 review
0 helpful votes
  • Send Message
April 5th, 2023
Verified purchase

Waste of money :( poor quality and excruciating to wear. Rerun shipping too expensive

Date of experience: April 5, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Violette,

Thank you for leaving a review about the merchandise. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Thumbnail of user lacyc54
Arizona
1 review
0 helpful votes
  • Send Message
March 24th, 2023
Verified purchase

My order came quick and the shoes fit like a dream.

Date of experience: March 24, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Lacy,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

How do I know I can trust these reviews about Shoedazzle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shoedazzle?