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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user connief332
California
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Good experience, great shoes, will definitely order more

Date of experience: March 23, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Connie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user marvaleem1
North Carolina
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

I have always enjoyed shopping with Shoedazzle. Items are reasonably priced and orders/purchases arrive on a timely basis.

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marvalee,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user jemalynb
California
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Came on time and boots fits perfectly!
Can't wait to shop some more!

Date of experience: January 13, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jemalyn,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user bethannb10
New York
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

My boots were very comfortable I would definitely buy more shoes from there

Date of experience: January 13, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Bethann,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user akshitas5
Canada
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

It was a great experience and the shoes are amazing

Date of experience: April 8, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Ak$#*!a,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user deborahy664
Texas
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

My experience was great I will let people know about shoe Dazzle

Service
Value
Shipping
Quality

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Deborah,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!

Best,
Allison

Thumbnail of user deeb365
Missouri
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

I purchased these shoes and they look better on me than the pictures. I'm very excited to wear them soon

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Diane,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user annetteb495
Florida
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Order didn't take forever to be delivered. I ordered for church and the color goes with so many outfits

Date of experience: July 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Annette,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user kevinb1892
Virginia
2 reviews
0 helpful votes
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November 5th, 2022
Verified purchase

Beautiful booties at a awesome price. My wife loves everything I have purchased for her from shoe dazzle

Date of experience: November 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kevin,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user irenea198
California
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

The slippers are tire to size and fast delivery… love it!

Date of experience: January 16, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Irene,

We are glad you are enjoying our products and delivery timeframe! We are also happy your items are a perfect fit! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user moniqueb127
Maryland
2 reviews
0 helpful votes
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July 15th, 2022
Verified purchase

My shoes are very cute and stylish but I wish there were more options where the same shoe didn't have 3 - 4 inch heels.

Date of experience: July 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Monique,

We appreciate the feedback you shared regarding the styles and the availability of the items we have. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user shimekab1
North Carolina
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

The associate was able to oblige my request in an efficient and clear manner. Happy she could assist.

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shimeka,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best services! Have a great day!

Best,
Renz

Thumbnail of user cheyenneo10
Connecticut
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Their shoes are uncomfortable and some run too small. One pair of the white boots I bought came with dirt on them.

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cheyenne,

It is with great regret that we received your feedback regarding the items we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user dionnahd
New Jersey
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Cute comfy and stylish. But I am always satisfied when buying from the site, never returned anytime bought

Date of experience: September 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Dionnah,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user abbyk91
Illinois
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Loved the shoes, and they fit comfortable! Shipping was fast as well.

Date of experience: January 19, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Abby,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Dean

Thumbnail of user ta264
Minnesota
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Beautiful shoes, fast delivery. Great promotion. MY own perfect Mother's Day gift.

Date of experience: May 1, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Tulani,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user tereanab
Ohio
2 reviews
0 helpful votes
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March 27th, 2023
Verified purchase

Always a good experience when ordering from shoe dazzle

Date of experience: March 27, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Tereana,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user jeris39
Texas
2 reviews
0 helpful votes
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March 21st, 2023
Verified purchase

Great merchandise, good quality and arrived fairly quick

Date of experience: March 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Jeri,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user corinat22
Canada
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Very good experience! Nice, comfy shoes and trendy, makes a big difference.

Date of experience: January 19, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Corina,

We are delighted that you like the styles we offer! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

Thumbnail of user jeannies209
Tennessee
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

These faux rattan heels are super cute for spring and summer. The shipping time was quick.

Date of experience: August 1, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Jeannie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user fikkyt
Texas
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Shoedazzle always come through and did once again with my last purchases. Everything came out better than expected

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Fikky,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user amberh831
Texas
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Y'all will not give me the full amount I paid and I'm very upset about that

Date of experience: January 19, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Amber,

Thanks for sending your review! Your feedback is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user sandyc632
Canada
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

All white sneakers but had pen marks on one of the shoe.

Date of experience: May 1, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Sandy,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user alexaf19
Florida
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I placed an order for a black backpack but fedex has it pending in Louisville since last month. Not cool!

Date of experience: June 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Alexa,

We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

Thumbnail of user joannam143
Maryland
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I made this purchase during a difficult time however, ShoeDazzle could at least update me on where my order is.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Joanna,

We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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