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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
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Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user reginac378
Missouri
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Collections tend to be boots and casual. Few dress heel styles are available. I have liked shoes purchased.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Regina,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user dawns1476
California
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Good price and selections. Shipment rec'd well within the 2-3 day turn around was awesome! Will order again soon!

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Dazz,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day! 

Best,
Allison

Thumbnail of user shavonm6
Texas
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

I love this skirt. It's fitting and flattering. Looks good

Date of experience: March 7, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Shavon,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user cassandraj127
New York
2 reviews
0 helpful votes
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October 8th, 2019
Verified purchase

Shoes fit great and they look awesome! I wear the earring everyday as well for a little extra bling to my work outfits

Date of experience: October 5, 2019

Thumbnail of user danyellec10
Alabama
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

I do not like the third party shipping vendor. It is very confusing and never delivers as scheduled.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Danyelle,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with our third-party shipping partner. Our Member Services Team will email you within 48 hours to further assist you.

Best,
Dean

Thumbnail of user shariip
Alabama
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Have not received my package. Only one pair in the box when I ordered 5

Date of experience: January 22, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sharii,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user melissan1112
Texas
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I didn't receive my last package.the orange slides..

Date of experience: August 1, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Melissa,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user essienawane
District of Columbia
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

They have a lovely Shoe selection, fits great. My shoes arrived on time and I got lots of compliments

Date of experience: June 28, 2019

Thumbnail of user ivyt14
Ivy T. – Shoedazzle Rep

Hello Essienawan,

Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.

XO,
Ivy

Thumbnail of user marisolr110
Florida
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Very nice shoe, the elastic on strap should be more resistance.

Date of experience: August 1, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Marisol,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user kouap
Canada
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Always have what I want and it's really good price.

Date of experience: August 1, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Koua,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user jamiep32
Illinois
1 review
5 helpful votes
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November 20th, 2015

Just received my new boots today very happy with them i would definitely purchase from this site again.

Date of experience: November 20, 2015

Thumbnail of user christinah487
Alabama
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

I have ordering shoes from here for over ten years. They never disappoint!

Date of experience: May 1, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Christina,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user torir65
Canada
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Awesome, comfortable. True sizing, shop away, I have a wide foot but they are perfect

Date of experience: August 4, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Tori,

It’s great to read your feedback about our merchandise and sizing. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

Thumbnail of user deannaf126
California
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Love the shoes as always. Ive ordered from shoedazzle for years and have never been disappointed with my purchase.

Date of experience: June 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Deanna,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user marlow11
Washington
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Love My Purchases! All of them. Wish I could buy everything!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marlo,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user sarahf1613
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

2 left shoes. Sent back and have yet to get credit or replacement

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sarah,

Thank you for sharing your experience with the products you received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user ashleighb126
Maryland
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

The site is great to navigate. I love shoes so this gives me affordable options that are stylish!

Date of experience: January 28, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ashleigh,

Thank you for the feedback We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user helenm401
North Carolina
1 review
0 helpful votes
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April 4th, 2020
Verified purchase

The customer service is very efficient they carry out their duties diligently, since I started dealing with shoe dazzle have never been disappointed.

Date of experience: April 4, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Helen,

Thank you for sharing your excellent experience with our customer service! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Thumbnail of user jasminal3
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great fit and just the right size go with almost anything

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Jasmina,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user chaddaed
Canada
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

My experience was wonderful. Order came super quick.

Date of experience: January 28, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Chaddae,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user charlenec113
Nevada
3 reviews
0 helpful votes
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April 3rd, 2020
Verified purchase

Pleasant and efficient. Keep up the good work. I enjoy talking to professional customer service representatives

Date of experience: April 3, 2020

Thumbnail of user geraldinem245
Mississippi
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I am enjoying my shoes and get a lot of compliments

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Geraldine,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user karlissh
Georgia
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Received item as informed, product was exactly how it appeared. I have no regrets.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Karliss,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user sophiac359
Florida
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The service was fast and all items were exactly to my liking.

Date of experience: May 2, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Sophia,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user jacquelinem1187
Washington
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I love shopping at shoedazzle and give item as gifts. Thank you

Date of experience: May 1, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Jacqueline,

Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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