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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user justinas22
California
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Because there was a mistake with the zip code instead of contacting me they sent my order back and I still havent got anything.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Justina,

We truly apologize for your experience! Your feedback about the purchase is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user cynthiah38
Oregon
5 reviews
1 helpful vote
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January 28th, 2023
Verified purchase

Wow, these boots are great just what i expected thankyou shoedazzle~

Date of experience: January 28, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cynthia,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products.

Best,
Mary

Thumbnail of user jahrmanam
Georgia
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Quality is not the best. Customer service us good. Easy returns

Date of experience: August 7, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Hermana,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user selenaw56
Alabama
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

My daughter is wearing these in a pageant. She loves to way they feel on her feet.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Selena,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user eileeng238
California
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Always enjoy some good retail therapy with Shoe Dazzle

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Eileen,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.

Best,
Mary

Thumbnail of user michellec3190
Canada
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Wonderful experience and spot on for size. Very fast delivery

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Michelle,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user joyr272
Florida
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Very elegant, so classy and perfect quality
I love wearing it, received a lot of compliments

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Joy,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user naomip142
Canada
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Excellent service, quick delivery. Love the shoes. Will definitely be purchasing again

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Naomi,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user raushanahd1
Pennsylvania
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Infectious temptation, uncontrollable desire. You can't just buy one

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Raushanah,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jessicae1072
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

See title…………………………………………………………………$#*! you for making me put in 50 characters I will never use your site again ….

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jessica,

Thank you for taking the time to leave a review and your feedback about the charge on your account is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user tiffanyb966
Tennessee
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

The shoes were everything! Very comfortable and affordable. Every one loved them will definitely buy other pairs.

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tiffany,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!

Best,
Allison

Thumbnail of user essesss
Connecticut
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Thank you for flawlessly taking care of my order. I LOVE everything - fits perfectly!

Service
Value
Shipping
Quality

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Schalitda,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user melitae
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I hate the experience. Sent shoes to an old address.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Melita,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user marias2964
New York
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Excellent Im happy and satisfaction I continue shop

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maria,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user mariar2687
California
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

All of the shoes that I have purchased make me feel so sexy!

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maria,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user lanayaw1
Pennsylvania
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Found an awesome deal on some much needed boots. Very smooth ordering process and quick shipping

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lanaya,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!    

Best,
Renz

Thumbnail of user miraa14
Canada
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Shipping is fast,,,the boots are amazing nicer than the picture

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Mira,

We appreciate the feedback you shared regarding the fit of our products. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user secrishar
Illinois
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Fantastic everything worked as it should have thank you so much.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Secrisha,

Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!

Best,
Lia

Thumbnail of user nathaliej29
Georgia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I love the deals and a cute heel to brighten my day <3

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nathalie,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user andream1642
New Jersey
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Shoes are super, they have all fit true to size, quality materials and durable. Love shoedazzle!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Andrea,

Thank you so much for loving our brand! We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user yajairam12
New Jersey
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The best ' they delivered fast I really recommend you are regret it

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Yajaira,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user marlenc21
North Carolina
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Came in 2 days! Right size and was a very good price!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marlen,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user charicew2
New York
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Beautiful shoes.thank you very much. That's all I have to say.

Date of experience: March 29, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Charice,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user caitlinr28
California
1 review
0 helpful votes
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December 19th, 2019
Verified purchase

I usually have a good experience with shoe dazzle, but my last couple orders came in the wrong colors.

Date of experience: December 16, 2019

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Caitlin,

Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, our Member Services representatives are available 24/7 at 1888-508-1888.

Best,
Clark

Thumbnail of user shannonc1053
Mississippi
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Great experience shopping on this site. Has everything so was looking for and more

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shannon,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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