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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user lauriep611
Florida
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Loved all items. Kids clothing, thigh high black boots, leggings, top. Great quality, true to size!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Laurie,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user michaellec4
Tennessee
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I have always had such a great experience! Thank you so much!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Michaelle,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user myrlenem1
New York
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Totally recommended that was fast and I love my boots

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Myrlene,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user melissaa1501
Ohio
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Love this website and have never been disappointed with my purchases!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Melissa,

We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user maitrim1
Canada
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I ordered heels and now it doesn't fit me properly

Bigger than my actual size.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maitri,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user anhb17
Washington
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I am satisfied with my last order, love the sandal.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Anh,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your sandal! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user rominal7
California
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

I'm so happily with all my shoedazzle selections. They are super comfortable, excellent quality. Beautiful and lovely styles

Date of experience: September 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Romina,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user lewiss158
Missouri
3 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

I love my shoes true to size and they look great on me :)

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shawana,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user judyn159
New York
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

Shoes is very hard and uncomfortable, automatically charged me members ship fee even didn't request.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Judy,

Thanks for writing a review regarding our product sizing and how the VIP Membership works. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Thumbnail of user nicoleh1657
North Carolina
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Shoes are great they understood the assignment u will order again

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nicole,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user elidaa
Texas
2 reviews
0 helpful votes
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February 8th, 2023
Verified purchase

The jacket and pants fit my daughter perfectly she loved them

Date of experience: February 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Elida,

Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her jacket and pants! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user sabrinab242
California
2 reviews
0 helpful votes
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February 5th, 2023
Verified purchase

Great products and services, awesome stylish fun experience

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sabrina,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user nesid
Tennessee
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Very true to description fast shipping comfortable

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nesi,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user shondac19
Texas
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Great customer service! The last two times I had to call about an issue, it was resolved easily!

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lashonda,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user blairb117
Florida
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Love the shoes, great fit, came on time, color is amazing

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Blair,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user leahw233
California
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Fast experience and things fit well. Shoes are quality

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Leah,

We are pleased that you have chosen ShoeDazzle. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!

Best,
Mary

Thumbnail of user pierreg109
Canada
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Reasonably priced, fast delivery and excellent product.

Date of experience: February 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Pierre,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user jamii5
Texas
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Still haven't got my package and everyday it shows to be deliver that day

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jami,

We appreciate the feedback you shared regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user yareslyna
California
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

I absolutely love shoedazzle their customer service is top and they're pieces are just fabulous

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Yareslyn,

Thank you so much for loving our brand! We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user honeyn7
Ohio
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Very satisfied,friendly agent and i dont have problem at all

Date of experience: February 4, 2023

Thumbnail of user nijahp
Michigan
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Item was great I will definitely buy again,
Thanks

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nijah,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!

Best,
Mary

Thumbnail of user jazminr46
Pennsylvania
2 reviews
0 helpful votes
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May 5th, 2023
Verified purchase

Never had a bad experience. The shipping is always on time

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Jazmin,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user tunyaj1
Maryland
3 reviews
0 helpful votes
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February 6th, 2023
Verified purchase

Ordered 3 pairs of boots they all fit great and the price was exceptional

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tunya,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user aishaj46
Maryland
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

The blazer I purchased fit great and looked as it did online

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Aisha,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user karend2468
Virginia
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Love my shoes. I will be ordering more! They came quickly and had no issues.

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Karen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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