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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
551
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user alishab159
Ohio
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Fit great and love the look! Arrived perfectly! Will definitely order again.

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Alisha,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user dinam175
Canada
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

All my purchase have been great. Good quality fast shipping

Date of experience: February 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Dina,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Thumbnail of user tambrinat
California
2 reviews
0 helpful votes
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February 17th, 2023
Verified purchase

Saddened, because I have been happy with all of my other purchases

Date of experience: February 17, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Tambrina,

We appreciate the feedback you shared regarding the sizes of the items we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user tracyb1314
Mississippi
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Shoes not the best quality and sizes vary by style

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Tracy,

Thank you for your honest review of the merchandise. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.

Best,
Bonnie

Thumbnail of user siobhane4
Canada
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Very pleasant experience. Items were as shown on the site

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Siobhan,

Glad to hear about your pleasant experience with the products and our website! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Have a good one!

Best,
Bonnie

Thumbnail of user valeciaa1
Wisconsin
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

The boots look cute and made of great materials! Can't wait to style them!

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Valecia,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user janicew864
Illinois
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

The dress that I ordered have a missing button but it's really nice

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Janice,

We are sorry to learn that the item that you got did not meet your expectations. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user avam139
Canada
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

I'm very happy with my purchase. Items were as advertised. Thank you

Service
Value
Shipping
Returns
Quality

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Ava,

We appreciate the feedback you shared regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user debbieb1732
Wyoming
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Shoes are high quality and not overpriced. When I had a question or issue it was taken care of immediately

Date of experience: December 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Debbie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and Member Service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user melissae928
Pennsylvania
2 reviews
0 helpful votes
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August 13th, 2022
Verified purchase

I feel like ShoeDazzle has shoes that compliment my style and personality. It's as if the shoe was made for only ME!

Date of experience: August 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Melissa,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user robinw926
Canada
2 reviews
0 helpful votes
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March 21st, 2023
Verified purchase

Very easy to use. Returns are great. Good quality products.

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Robin,

We're delighted to hear you enjoyed your shopping experience with us! We are always looking for new ways to provide quality products that will meet the needs of our members, including yours.

Best,
Allison

Thumbnail of user wykitas
New Jersey
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Very good experience when ordering from Shoe Dazzle

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Wykita,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at ShoeDazzle!

Best,
Allison

Thumbnail of user carolinar137
North Carolina
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Satisfied, happy, like the shoes very comfortable prices are awesome.

Service
Shipping
Returns
Quality

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Carolina,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique and new styles at affordable prices for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Thumbnail of user arletter7
California
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Excellent, shoes very comfortable.
Unique, love everything from shoe dazzle

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Arlette,

It’s great to read your feedback about the items you got from us and we appreciate you taking the time to share it with us. We aim to provide the best products for every member!

Best,
Allison

Thumbnail of user cherieh106
Utah
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Awesome awesome, awesome, awesome,
Love love love the shoes

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Cherie,

Thank you for the positive feedback! We are happy to know that you love the products you received from ShoeDazzle! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user heidec4
Florida
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

I always get positive comments on my shoes. They are worth the prices for trying new styles!

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Heide,

It is our desire to keep you satisfied with our unique styles at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user helenk1004
New York
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Cute shoes. Need better description. Good colors to choose from

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Helen,

Thank you for sharing your experience with your order. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user lesliec830
Ohio
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

These shoes fit true to size. I love the look and they are very comfortable.

Date of experience: March 20, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Leslie,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Thumbnail of user kerrim283
Canada
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

The material is a little too solid but it'll be fine once I break them in

Date of experience: March 23, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Kerri,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our product. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user carolynn418
Canada
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I did not receive my order...please look into this

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Carolyn,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the order you never received. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user ruthl962
New York
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

It's always great shopping on shoedazzle, their fast and nicely priced.

Date of experience: March 7, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Ruth,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user shaakirag
New Jersey
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Such a waste of money. I cannot even walk in these shoes and stopping my subscription. Disappointed.

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shaakira,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user lynella3
Maryland
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Great shoes and extremely fast delivery. Would highly recommend both pairs.

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Lynell,

Wow! Thank you for the amazing review about the merchandise and the delivery! We sincerely appreciate it, and we’re always happy to hear that our members are happy! Have a good one!

Best,
Bonnie

Thumbnail of user katea256
Texas
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Very satisfied with my purchase. Shoedazzle you can't go wrong. Love it!

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Kate,

Amazing feedback! We sincerely appreciate your review about your purchase, and we’re always happy to hear that our members are happy! Have a wonderful day!

Best,
Bonnie

Thumbnail of user meaganh63
Wisconsin
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Got the exact boots/colors/size that I ordered, and everything showed up super fast! Only took about 3 days

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Meagan,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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