Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
My experience with shoe dazzle is always great. The items I purchased are so cute and just for me.
Date of experience: February 17, 2023
Hello Shameka,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Order placed 10/15/22. Shipped 10/18/22. Never left shipping facility. Have to wait 14 business days before refunding.
Date of experience: November 2, 2022
Hello Jenniel,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
They keep pushing my delivery day back. Been 4 days now still waiting
Date of experience: February 16, 2023
The order came quick once i ordered they were just as described
Date of experience: August 25, 2023
Hello Flora,
We appreciate your fantastic feedback about our merchandise and delivery! We always strive to provide the best service for members like you! It's great to hear that you are enjoying your purchase. Have a fantastic day!
Best,
Bonnie
I absolutely love shoe dazzle! It nice finding cute and good quality shoes in bigger sizes.
Date of experience: February 20, 2023
Hello Kesha,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Good. The Agent was very knowledgeable satisfied my needs
Date of experience: February 20, 2023
Hello Kim,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
The shoes were everything and I just love them so.
Date of experience: February 20, 2023
Hello Temetrius,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Didn't know it come so fast and the size was perfect
Date of experience: February 20, 2023
Hello Siya,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Always helpful whenever l call. One of the best online shop
Date of experience: February 20, 2023
Hello Regina,
We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!
Best,
Lia
I ordered over a week ago and still haven't received my package
Date of experience: February 19, 2023
Hello Lynzee,
It is with great regret that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I've been shopping with them for a year now. I love it
Date of experience: February 20, 2023
Hello Tahesha,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I've had nothing but great experiences with shoedazzle! Love the shoes and prices. Shipping is super fast!
Date of experience: September 1, 2020
Hello Jackie,
Glad to hear that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Nelle
I had a very pleasant visit. All my needs were met with great customer service.
Thanks
Date of experience: February 20, 2023
Hello Pamela,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
Always a great experience shopping online at Shoedazzle. New styles every month…
Thank you
Date of experience: February 20, 2023
Hello Sharon,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Received package quickly.Styles are very nice. Sizing a little tighter than expected
Date of experience: February 18, 2023
Hello Joan,
It is with great regret that we received your feedback regarding the sizes of the items we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
I bought the sandals as a gift for my friend, she loved them.
Date of experience: February 17, 2023
Hello Rosemary,
We always aim for 100% member satisfaction, so we are so happy to hear that you and your friend enjoyed your purchase! There's more to come so we are hoping to hear from you again soon!
Best,
Bonnie
You really don't get a deal after your first purchase.
Date of experience: February 17, 2023
Hello Nicole,
We appreciate you taking the time to write a review about our promotions! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email to assist you further.
Best,
Bonnie
I love Shoe dazzle and the quality of their shoes..
Date of experience: February 17, 2023
Hello Precious,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Happy customer! Always satisfied with the Shoedazzle experience!
Date of experience: February 18, 2023
Hello LaRunda,
Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!
Best,
Lia
Bad fit over ankle hate zipper tight in all the wrong places
Date of experience: February 16, 2023
Hello Jennifer,
We are sorry to hear that you were not satisfied with the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Very comfortable and quick delivery.would order again.
Date of experience: February 16, 2023
Hello Kim,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I had a bunch of saved up credits, but finding enough different shoe styles for wide feet was incredibly difficult.
Date of experience: December 7, 2022
Hello Danielle,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
With my accumulated credit I literally paid only $0.06 for 3 pairs of shoes.
Date of experience: March 21, 2023
Hello Kitty,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Loved the shoes and quality of delivery! Will order again for sure
Date of experience: March 21, 2023
Hello Oleksandra,
Thank you so much for sharing your feedback regarding your purchase. We're glad you love your shoes. We always strive to provide our members with the best products and services. Have a wonderful day!
Best,
Allison
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Thema,
We appreciate your awesome review about your experience with your purchase and shipping. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie