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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
552
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user teet55
Massachusetts
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Exactly what I ordered!Shipping was fast and these sandals are my new go to.

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Thema,

We appreciate your awesome review about your experience with your purchase and shipping. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!

Best,
Bonnie

Thumbnail of user shamekaj24
Georgia
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

My experience with shoe dazzle is always great. The items I purchased are so cute and just for me.

Date of experience: February 17, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Shameka,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user jennielh
Ohio
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Order placed 10/15/22. Shipped 10/18/22. Never left shipping facility. Have to wait 14 business days before refunding.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jenniel,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user casandrav10
New York
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

They keep pushing my delivery day back. Been 4 days now still waiting

Date of experience: February 16, 2023

Thumbnail of user floraw43
Maryland
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

The order came quick once i ordered they were just as described

Date of experience: August 25, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Flora,

We appreciate your fantastic feedback about our merchandise and delivery! We always strive to provide the best service for members like you! It's great to hear that you are enjoying your purchase. Have a fantastic day!

Best,
Bonnie

Thumbnail of user keshah24
Texas
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

I absolutely love shoe dazzle! It nice finding cute and good quality shoes in bigger sizes.

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Kesha,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user kimp1059
Indiana
2 reviews
0 helpful votes
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February 20th, 2023
Verified purchase

Good. The Agent was very knowledgeable satisfied my needs

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Kim,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user temetriusl
Georgia
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

The shoes were everything and I just love them so.

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Temetrius,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user siyaa2
Canada
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Didn't know it come so fast and the size was perfect

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Siya,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user reginaa186
New York
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Always helpful whenever l call. One of the best online shop

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Regina,

We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!

Best,
Lia

Thumbnail of user lynzeeg
Mississippi
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

I ordered over a week ago and still haven't received my package

Date of experience: February 19, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Lynzee,

It is with great regret that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user tahesham
Washington
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

I've been shopping with them for a year now. I love it

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Tahesha,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user jackiea133
New York
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

I've had nothing but great experiences with shoedazzle! Love the shoes and prices. Shipping is super fast!

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Shoedazzle Rep

Hello Jackie,

Glad to hear that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Nelle

Thumbnail of user pamelas2520
Texas
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

I had a very pleasant visit. All my needs were met with great customer service.

Thanks

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Pamela,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user sharonp1786
Canada
2 reviews
0 helpful votes
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February 20th, 2023
Verified purchase

Always a great experience shopping online at Shoedazzle. New styles every month…
Thank you

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Sharon,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user joanw696
Texas
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Received package quickly.Styles are very nice. Sizing a little tighter than expected

Date of experience: February 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Joan,

It is with great regret that we received your feedback regarding the sizes of the items we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Thumbnail of user rosew728
California
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

I bought the sandals as a gift for my friend, she loved them.

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Rosemary,

We always aim for 100% member satisfaction, so we are so happy to hear that you and your friend enjoyed your purchase! There's more to come so we are hoping to hear from you again soon!

Best,
Bonnie

Thumbnail of user nicolec2309
Florida
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

You really don't get a deal after your first purchase.

Date of experience: February 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Nicole,

We appreciate you taking the time to write a review about our promotions! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email to assist you further.

Best,
Bonnie

Thumbnail of user preciousm49
Rhode Island
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

I love Shoe dazzle and the quality of their shoes..

Date of experience: February 17, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Precious,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user larundap
Texas
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Happy customer! Always satisfied with the Shoedazzle experience!

Date of experience: February 18, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello LaRunda,

Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in ShoeDazzle! Have a pleasant day!

Best,
Lia

Thumbnail of user jenniferp2682
California
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Bad fit over ankle hate zipper tight in all the wrong places

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Jennifer,

We are sorry to hear that you were not satisfied with the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user kimc1773
Illinois
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Very comfortable and quick delivery.would order again.

Date of experience: February 16, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Kim,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user daniellem1054
Wisconsin
2 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

I had a bunch of saved up credits, but finding enough different shoe styles for wide feet was incredibly difficult.

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Danielle,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user kittyh50
California
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

With my accumulated credit I literally paid only $0.06 for 3 pairs of shoes.

Date of experience: March 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Kitty,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user oleksandrap2
Canada
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Loved the shoes and quality of delivery! Will order again for sure

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Oleksandra,

Thank you so much for sharing your feedback regarding your purchase. We're glad you love your shoes. We always strive to provide our members with the best products and services. Have a wonderful day!

Best,
Allison

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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