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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
552
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Do not order 2 weeks in advance”

Corrina S.
12/23/24

Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.

Date of experience: 12/13/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user auroram80
Illinois
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Never received my items delayed twice with boreal reason… online is not for everyone

Date of experience: March 21, 2023

Thumbnail of user allisonc419
Allison C. – Shoedazzle Rep

Hello Aurora,

Thank you for bringing this to our attention. Your feedback about the order you never received will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user jacquelinem1066
California
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Perrrrfect. Good quality all the way around. Very pleased with fit, color and comfort. Just wish more of ur boots had a wider width

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Jacqueline,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user keishac32
Arkansas
2 reviews
0 helpful votes
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March 1st, 2021
Verified purchase

Wonderful experience, I would recommend their company to all my friends and family any day of the week.

Date of experience: March 1, 2021

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Keisha,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user cynthial1535
Maine
2 reviews
0 helpful votes
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February 20th, 2023
Verified purchase

It's always a pleasant and satisfying experience.Always so many Wonderful choices

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Cynthia,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user elghyg
Canada
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

She helped me to skip the month and was really kind.

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Elghy,

We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!

Best,
Lia

Thumbnail of user theresac1033
Rhode Island
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Loved the shoe. Wore it one time and a
Part already broke

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Theresa,

We value the comments you made about the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user ladonnad29
Illinois
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Love the collection of heels I will continue to buy

Date of experience: February 20, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello LaDonna,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user maudries
New York
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Very good,love the sneakers and would recommend anyone to shop with you

Date of experience: February 19, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Maudrie,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!

Best,
Lia

Thumbnail of user elisar88
New York
3 reviews
0 helpful votes
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February 19th, 2023
Verified purchase

Lovely sweater in deep gray with interlaced glitter threads. It fits perfect and is very warm.

Date of experience: February 19, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Elisa,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user revmolinam
Florida
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Good quality and cute boots haven't tried them on so don't know about fit

Date of experience: February 19, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Diana,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user ramadevir
Missouri
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

I love it am very happy for you because price and product are excellent

Date of experience: February 19, 2023

Thumbnail of user liab32
Lia B. – Shoedazzle Rep

Hello Ramadevi,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user tamikas71
Pennsylvania
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

1st delivery went well. This is just the beginning.

Date of experience: February 24, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Tamika,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Thumbnail of user amandaw505
Cayman Islands
1 review
0 helpful votes
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June 5th, 2020
Verified purchase

I have increased my shoe inventory significantly in the last 6 months and there are also some super cute outfits... so enjoy having this membership!

Date of experience: June 5, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Amanda,

Wow! Thank you for writing a review! We are glad to know that you are enjoying your VIP Membership with us. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user ayronc1
Missouri
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I not get my item I'm still waiting more then 10 days

Date of experience: March 21, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Ayron,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user melanieh615
Canada
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Like the products that I purchased will definitely be making another purchase very soon.

Date of experience: March 7, 2023

Thumbnail of user maryl2745
Mary L. – Shoedazzle Rep

Hello Melanie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user nettiep11
New Jersey
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

Perfect delivery time. Clothes are super cute, the shoes too.

Date of experience: September 2, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Jeanette,

What an awesome review! We are grateful to hear your honest feedback about our merchandise and delivery. Members like you always inspire us to do our best. Thank you, and we value you! Have an awesome day!

Best,
Bonnie

Thumbnail of user luzd87
Illinois
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Order shoes that were shipped to the wrong address. Cancelling membership immediately.

Date of experience: September 1, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Luz,

Thank you for writing a review about your order and your experience. We value your feedback, and we appreciate you sharing your experience. Our Member Services will email you right away to help you further.

Best,
Bonnie

Thumbnail of user sueannl3
TT
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Shoedazzle has always delivered quality items. If I have any issues they do not hesitate to rectify. Delivery is quick and simple.

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Sue-ann,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user melissao949
Washington
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

It was Easy and exciting! There's a great selection.

Date of experience: September 1, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Melissa,

It’s great to read your feedback about our merchandise and promotions. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!

Best,
Bonnie

Thumbnail of user maegenn
Texas
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

The shoes run at least 2 sizes too small and they look/ feel cheap

Date of experience: September 1, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Maegen,

Thank you for leaving a review about our merchandise and sizing. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.

Best,
Bonnie

Thumbnail of user tracig77
Florida
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

I like the different styles that Shoe Dazzle offers. Their shipping is prompt. I've never had any problems with my orders.

Date of experience: June 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Traci,

We're glad you enjoy our unique styles and shipping process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user tamarig1
Georgia
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Great style and quality, I'm so in love with the shoes, now they're my everyday essentials

Date of experience: August 31, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Mariami,

It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!

Best,
Bonnie

Thumbnail of user arielp38
North Carolina
2 reviews
0 helpful votes
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September 30th, 2020
Verified purchase

I got charged $39.99 for not shopping on their website. You can't force someone to buy your products.

Date of experience: September 3, 2020

Thumbnail of user nellep
Nelle P. – Shoedazzle Rep

Hello Ariel,

Thank you for bringing this to our attention! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user carolynk662
Georgia
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

The shoe was so nice but very narrow and did not fit

Date of experience: February 25, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Carolyn,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoe. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user carlac429
New Jersey
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

The whole shoedazzle experience has been awful. Shoes were cheap and tacky. Definitely not getting my business ever again.

Date of experience: March 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Carla,

We sincerely apologize if you are not happy with your shopping experience. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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