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Shoedazzle has a rating of 3.4 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter
Ordered boots booties and a sweater dress for christmas party tomorrow. I ordered dec 1st had 4 diffrent arrival dates. So the 5 people who barely know English told me tomorrow they will be here by 10pm. Event starts at 2pm. I'm not going. Thank you for not only making this 1st time customer cancel their vip and when the do decide to get here I will be returning or reselling. I give 5 thumbs down 👎 Even though they attempt to be so very sorry they are not.
I have been buying from ShoeDazzle for five plus years now I absolutely love this hormone store I recommend it to any and everyone
Date of experience: July 1, 2021
I ordered some shoes from shoe dazzle for Christmas they were cute Ill give them this they have very nice shoes. I became a VIP member the rules when becoming a VIP member are you have 5 days to skip the month so for 5 days straight I kept going on the site trying to skip the month but it told me that I already had so I checked once more on the 6th day and it said the same thing so I left it alone. I get a notification today Jan 12th saying my card has been used for a purchase of $51 dollars ( I live in Canada) VIP membership is $39 US. so I go to my bank app I see theyve taken money out of my account, I was livid I called customer service and was on hold for almost an hour when I got on the phone I spoke to a very helpful man and according to him I didnt skip the month and I told him what the site was saying and he said its okay they can give me my refund but next time just skip the month. My money was back in my account within a couple of hours but they didnt refund me back the whole thing this website and justfab are full of crap Im cancelling my membership I can find cute affordable shoes elsewhere and not have to deal with BS.
Date of experience: January 11, 2018
Hello Tee,
We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Sherry
FYI- It has been over a month, Ivy have not contacted me as she said she would in her response nor anyone from the company.
Date of experience: September 30, 2018
Hello Mai,
We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our member service team will email you shortly to assist you.
Best,
Ivy
Stay away! I ordered one pair of cheaply made pair of shoes, they set it up in a way that I did realized I joined their membership program, which my credit was charged $39.95 every month without me knowing it. When I returned the shoes which I could not even wear because one of the toe loop and the sandal was too small for my big toe to go through, they charged me a restocking fee. When I called to cancel my membership, they said they will give me a $10 credit to refer a friend! Which part did they not understand that their company SUCKS! I am going to report them to the Better Business Bureau.
Date of experience: August 2, 2018
Thank you "S D" for the quick deliveries and the Point system offered for credit towards future purchases:)
Date of experience: November 2, 2022
Hello Lisa,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.
Best,
Lia
Most of the shoes I ordered, I has to return and also exchange due to the reason that the size I thought would fit doesn't when it's delivered
Date of experience: March 1, 2022
Hello Tommy,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
I've tryed to cancel my membership and they keep taking money out of my checking account. And most of the shoes I wouldn't wear.
Date of experience: June 1, 2020
Hello Susan,
We are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
Wasn't able to change my address, even tho it said it would be changed before the whole order was pprocessed. Didn't receive my order.
Date of experience: November 22, 2022
Hello Ashlie,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order. Our Member Services Team will get in touch with you right away.
Best,
Renz
I ordered my shoes on November 29,2020 and I still don't receive them its been two months since I've ordered them
Date of experience: February 1, 2021
Hello Carmen,
We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
I was looking for a different pair of boots that I did not find, but I am pleased with the items that I chose.
Date of experience: January 12, 2022
Hello Shaquis,
Thank you for the feedback! We are sorry to hear about your experience on the website. We will be contacting you within 24-48 hours to help you further.
Best,
Jane
Very good experience I've been with ShoeDazzle for over 10yrs now I never had no problem with return or ordering
Date of experience: November 25, 2022
Hello Barbara,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I had a positive experience, every time that I ordered something on Shoedazzle I extremely recommend
Date of experience: June 17, 2022
Hello Karla,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I live the quality of the shoes and I've never had a problem with them I love love every pair I've gotten
Date of experience: May 1, 2020
Hello Maria,
Thank you for sharing your wonderful experience with us! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members. We aim to provide you with products that are not just best in style but with great fit and quality.
Best,
Nelle
My experience with Shoedazzle is ALWAYS wonderful... my order is always right and the shipping time is never a long amount of wait time..
Date of experience: June 20, 2022
Hello Shauna,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Love my shoes I should have gotten a size bigger but I actually love them next time I know to get a size up
Date of experience: August 8, 2022
Hello Demetria,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love the the products I love the size is everything be accurate and I love the way this stuff come on time fast I have no problems with it
Date of experience: November 2, 2022
Hi Marion,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Awesome Webiste, Best Shoes Ever! Only Problem Is When I Got My Shoes One Of The Spikes Looked Like It Was Thrown In The Box Instead Of Attached Of My Shoes Smh
Date of experience: March 21, 2013
I love ur shoes line a lot thank you so much
I love shoes dazzle
I love how y'all have shoes in my size
Thank you
Date of experience: May 1, 2020
Hello Glenisha,
Awesome! Thank you for showing us some love! We are happy to hear that you love our products and services! This motivates us to do more for you! Have a wonderful day!
Best,
Nelle
Every time I receive a box from Shoe Dazzle I can't wait to open box try on shoes and feel my absolute fabulous.
Date of experience: May 21, 2019
Hello Beverloyn,
We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your DAZZLING items!
XO,
Ivy
It, being the experience I experienced, was a'ight. If it wasn't for Shoedazzle, I would be barefoot and pregnant, not just pregnant.
Date of experience: January 1, 2021
Hello Kara,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
I had received a email about some 10$ add. Pressed on it, and began to shop. I found a shoe I liked (Salima). It says anytime before 12pm your order will shipped that day and 1-2 business days. I DIDNT RECIEVE AND CONFIRMATION NUMBER AND EMAIL! Also when I checked on the website to see if I could check it the order still says PENDING!?
I also called them to see if it went through the man I talked to was very nice. But when I checked a little bit later the order still said: pending. I called and I was talking to a girl, she was nice in the beginning but came off rude towards the ending. Usually, when you call anywhere they just do what you say. I asked to cancel my VIP account because I'm going to forget to skip every month and I don't want to look at my account and I've lost 40$ just for not skipping a month! The lady took 10-25 minutes trying to TELL me to keep it. Telling me, "ITS NOT HARD, I'll give you 20% off your next purchase, why'd don't you sent an alarm." Are you kidding me why would you speak like that! Your job is to cater to us. Not give us attitude and putting your 2 cents into it. It's pretty much I say you just do. NEVER AGAIN
Date of experience: September 6, 2015
It's the first time I have ordered from this shoe and accessories company, I I excited to see if they're good or better than what I am expecting.
Date of experience: November 3, 2022
Hello June,
Thank you for writing a review! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!
Best,
Zeth
Super quick great quality. Mughtve sized upat least half but other than that great! Great party shoes
Date of experience: November 5, 2022
Hello Shelby,
Thank you for the great feedback on our products! It has been a pleasure doing business with you! Hope to hear more from you in the future!
Best,
Mary
Excellent in size, model and price. I will refer to my friends. I will continue to buy shoos as Shoesdazel
Date of experience: August 8, 2022
Hello Ilba,
Thank you very much for spreading the good news about ShoeDazzle! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
OMG. These are the BEST Boots Eva! They fit well, Comfortable and Most importantly... They Stayed up ALL NIGHT!
Date of experience: November 3, 2022
Hello Monica,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Shiedazzle have great shoes. They delivered my order very quickly. Shoedazzale have very cheap prices.
Date of experience: December 12, 2022
Hello Latasha,
Thank you so much for loving our brand! We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Barbara,
Awesome! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle