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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.5 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.4%
Positive
552
Neutral
32
Negative
273
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Items arrived on time & shopping was easy”

Rhonda A.
12/6/24

Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.

Date of experience: 11/26/24
See positive reviews
Top Critical Review

“Ridiculous”

Taco B.
12/18/24

Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!

Date of experience: 12/8/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user kelliel76
Michigan
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Did not like. Still waiting to have the time off work to return them

Date of experience: April 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kellie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user porterm25
Texas
2 reviews
0 helpful votes
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December 10th, 2022
Verified purchase

Seen them like then so I ordered they are really pretty I was awesome

Date of experience: December 10, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Maureen,

We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user diumas
Saint Lucia
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

It's amazing and the shoes are really good recommend this shoes app to everyone

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Diuma,

Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!

Best,
Nelle

Thumbnail of user shelaniaj
Georgia
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

The shoes were as described and fit me perfectly. ShoeDazzle never lets me down.

Date of experience: November 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Shelania,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user anitaf119
District of Columbia
3 reviews
0 helpful votes
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November 2nd, 2022
Verified purchase

Very good this was my first time ordering from them and I very happy

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Anita,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Anita,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user lailahf
Louisiana
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Very satisfied with my purchase, I'll continue to shop here! My boots fit perfectly

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Lailah,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user yvonneh220
Colorado
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

I love the boots and I received them in a timely manner, thank you.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Yvonne,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user garyg476
Alabama
2 reviews
0 helpful votes
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March 3rd, 2020
Verified purchase

Purchased boots for my college daughter, she loved them and I loved the prices.

Date of experience: March 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Gara,

Wow! We're so happy to hear that your daughter loves her boots! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Thumbnail of user samanthar669
North Carolina
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Blessed with this company love them I recommend them to everyone great customer service

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Samantha,

Thank you very much for spreading the good news about ShoeDazzle! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user lisaw2627
Tennessee
2 reviews
0 helpful votes
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July 14th, 2022
Verified purchase

I have not received my shoes... I ordered them to wear for an event

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Lisa,

Thanks for sending your review! Your feedback about the status of your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Thumbnail of user michelr92
Texas
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Excellent service on time all the time never had a problem with u services

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Michel,

Thank you so much for the awesome feedback! We are happy to know that you love our services! Have a great day!

Best,
Renz

Thumbnail of user valariew31
North Carolina
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Very comfortable and stylish. I get a lot of compliments whenever I wear them

Date of experience: July 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Valarie,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user valeriac83
Texas
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Everything was good overall. Prices were good and all the shoes fit me well

Date of experience: July 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Valeria,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at affordable prices. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user angelab2041
South Carolina
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Always true to size. Shoes are beautiful and customer service is kind and professional

Date of experience: January 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Angela,

Thank you so much for the awesome feedback! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user wandar302
Wanda S.
Massachusetts
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

The boot fit perfectly, and they look exactly like the picture on your website.

Date of experience: July 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hi Wanda,

Thank you for your amazing feedback about the products that you purchased and how it fits! It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Thumbnail of user rachell975
Mississippi
2 reviews
0 helpful votes
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November 23rd, 2022
Verified purchase

So excited the color looks exactly like it is on the website! YaY :)

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rachel,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user trisha65
New Jersey
2 reviews
0 helpful votes
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November 23rd, 2022
Verified purchase

Very easy to order and shoe looked exactly the way it looked on line

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Trish,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user dezareeh
Michigan
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I love all 3 three pair that I got. They are comfortable and cute

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Dezaree,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user im102
Missouri
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

I love all my boots I ordered waiting for fed x now very excited

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ieasha,

Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.

Best,
Renz

Thumbnail of user marcl383
North Carolina
2 reviews
0 helpful votes
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November 24th, 2022
Verified purchase

I like the shoes but my wife doesn't want new shoes she has enough.

Date of experience: November 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Marc,

We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!

Best,
Lia

Thumbnail of user kannyb
Canada
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Great customer service and product quality and received everything quick! I am really happy!

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Kanny,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!

Best,
Allison

Thumbnail of user rolandt65
Georgia
2 reviews
0 helpful votes
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September 21st, 2022
Verified purchase

My girl love the shoes and I will keep buying her shoes from Shoedazzle

Date of experience: September 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Roland,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user ramandeepk19
Canada
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

You people deducted 67.75$ from my account even though I paid for my shoes.

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ramandeep,

Thank you for providing feedback about your experience with the charge from your account! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user rd338
California
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

The heel on the shoe makes it super comfortable and easy to walk in

Date of experience: August 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rachel,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user shoedazzlej
California
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

The heels and service is amazing! I love being apart of this amazing company!

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello,

Awesome! Thank you for being one of our valued influencers! We are happy to hear that you're extremely satisfied with our products and services! This motivates us to do more for you!

Best,
Nelle

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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