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Shoedazzle has a rating of 3.6 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Shopping the site is always easy. I did notice that one of the shoes came in a bag and not a box. I'm not sure if that is the way things will be packaged going forward. My order was super cute, but one pair needs to be returned because the space around the ankle it just way too big.
Idk what the problem is but this place is very disorganized and uneducated. I returned shoes weeks ago in exchange for size and waited patiently until now since I see it's still on hold. Now they are asking for proof that it was returned! After I confirmed the return was received I threw away the receipt. So I guess they do t know what to do now since they can't fond the "happy return" that's turned out to be sad and frustrating!
Received item very quickly. Site very user friendly.
Date of experience: July 11, 2023
Hello Ingrid,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
The timely shipment and quality of the the product really amazed me.
Date of experience: November 3, 2022
Hello Chinenye,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Very good. Exactly what I needed. And I find the shoes I needed right moment
Date of experience: November 6, 2022
Hello Karla,
Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!
Best,
Mary
My final order never came. It said it was delivered, but I never got it.
Date of experience: May 2, 2020
Great shoes and for a great price. I have been a customer for years and I hope to continue.
Date of experience: May 3, 2023
Hello Evelyn,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
The shoes got here super fast, super great quality and super shiny.
Date of experience: February 9, 2023
Hello Leslie,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
I literally never received them, I asked… said it was coming…. I didn't get them
Date of experience: March 20, 2023
Hello Kirby,
Thank you for writing a review! We value your feedback on the order you never received and would like to address your concern. Our Member Services Team will reach out to you right away.
Best,
Allison
Both pair were better than advertised. Both pair are pretty and comfortable.
Date of experience: March 20, 2023
Hello Tonia,
Amazing feedback about our products! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle! We hope you will always have a great experience with us in the future!
Best,
Allison
Online was simple and delivery was on time! The size and style were on point!
Date of experience: November 22, 2022
Hello Frances,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services!
Best,
Mary
Quality is not the best. Customer service us good. Easy returns
Date of experience: August 7, 2023
Hello Hermana,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My experience was very easy and convenient. Very pleased with my purchases.
Date of experience: November 22, 2022
Hello Carol,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary
Quick, easy and great selection. Shoes are so comfy and look great!
Date of experience: November 23, 2022
Hello Brandy,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes were beautiful just as they were presented in the photos.
Date of experience: November 22, 2022
Hello Chika,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
While shipping speeds are normal, the quality of the shoes are amazing.
Date of experience: January 7, 2023
Hello Elizabeth,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Caught a sale and had a credit and got them dirt cheap!
Date of experience: March 21, 2023
Hello Nannette,
It is our desire to keep you satisfied with our great products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
Non of the shoes fit even though I purchased a size bigger and then a size and a half bigger
Date of experience: March 1, 2020
Hello Tara,
Thank you for writing a review! We're sorry to hear you ran into some sizing issues! We value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
The boots I received were excellent but the hills were too high.
Date of experience: March 1, 2020
Hello Carolyn,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Your comments regarding our products will help us know what we can do better. Thanks for writing a review!
Best,
Nelle
Love the deals, love the shoes, and shipping doesn't take long either!
Date of experience: July 14, 2022
Hello Lorena,
Thank you for your review. We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Super fast delivery. Found the boot that I was looking for and in the color I was looking for.
Date of experience: November 28, 2022
Hello Diane,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Always super cute and super fast. Great variety and the prices are
Date of experience: May 17, 2023
Hello Heather,
We are glad that you are satisfied with the item you purchased. Thank you for taking the time to leave a review about the delivery, the merchandise selections, and the pricing. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us!
Best,
Bonnie
The purchase exceeded my expectations. I wore the shoes I purchased the very next day!
Date of experience: July 14, 2022
Hello Sheryl,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
My experiences was good packaging was good and the shoes fits wonderful
Date of experience: February 2, 2023
Hello Iris,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
The shoes, the packaging is perfect. Good quality shoes amazing. I love everything I got.
Date of experience: May 20, 2023
Hello Mel,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
They are a little tall for me but they are very pretty
Date of experience: February 20, 2023
Hello Kristee,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Jayme,
Thank you for the nice words that you said about the boots that you ordered. We truly appreciate and reviews like these that make us want to improve our products and services even more!
Best,
Mary