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    Shoedazzle

Shoedazzle

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Overview

Shoedazzle has a rating of 3.7 stars from 7,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.

  • Service
    345
  • Value
    357
  • Shipping
    362
  • Quality
    347

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.3%
Positive
555
Neutral
32
Negative
276
View ratings trends
168
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How would you rate Shoedazzle?
Top Positive Review

“Snow shoes”

Cathy G.
12/19/24

Excellent looks and fits like a glove. I went on a little 2 mile hike in the Sonoma mountains walked through wet grass and crossed a couple of overflowing creeks without any moisture. These shoes fit the bill, totally dry feet. 5 stars rated I will be using these shoes throughout the entire winter

Date of experience: 12/9/24
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Top Critical Review

“Too much time wasted”

Betty V.
12/3/24

I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.

Date of experience: 11/23/24
See critical reviews

Reviews (7,975)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (738) vip membership (115) store credit (71) credit card (115) vip member (116) quality shoes (78) right size (41) love shoe (154) shopping experience (44) half size (28)
Thumbnail of user melissan1112
Texas
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I didn't receive my last package.the orange slides..

Date of experience: August 1, 2023

Thumbnail of user zethb
Zeth B. – Shoedazzle Rep

Hello Melissa,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user marisolr110
Florida
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Very nice shoe, the elastic on strap should be more resistance.

Date of experience: August 1, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Marisol,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user kouap
Canada
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Always have what I want and it's really good price.

Date of experience: August 1, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Koua,

Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Thumbnail of user alicem450
North Carolina
2 reviews
0 helpful votes
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January 4th, 2023
Verified purchase

Fast replacement. The shipping was super fast. The shoes are lovely.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Alice,

We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user carolk1541
Arizona
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Prompt shipping, great product, great price. Would recommend.

Date of experience: November 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Carolyn,

Thank you for leaving a review.  We always strive to provide the highest quality at the most reasonable price. Have a great day!  

Best,
Renz

Thumbnail of user ciarad24
Ohio
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Great quality clothing and shoes and fast shipping

Date of experience: September 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Ciara,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user jeannies209
Tennessee
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

These faux rattan heels are super cute for spring and summer. The shipping time was quick.

Date of experience: August 1, 2023

Thumbnail of user chada40
Chad A. – Shoedazzle Rep

Hello Jeannie,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

Thumbnail of user annabellh4
Florida
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

It was bad my sandal was rip... I was very upset about it

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Annabell,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user omorovbiyej
Canada
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Satisfied with the product. I received the product in good condition.

Date of experience: November 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Omorovbiye,

Thank you for the positive feedback! We are happy to know that you love all our products. This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user torir65
Canada
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Awesome, comfortable. True sizing, shop away, I have a wide foot but they are perfect

Date of experience: August 4, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Tori,

It’s great to read your feedback about our merchandise and sizing. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

Best,
Bonnie

Thumbnail of user roseg397
Connecticut
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

It's ok. Some shoes are too big. Some are super cute

Date of experience: July 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Rose,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user cindyc1570
Texas
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Never received my shoes I was waiting and never received them

Date of experience: November 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cindy,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user helsav
Canada
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Good service. Able to help and it's easy to call and have a good service. Good communication.

Date of experience: August 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Helsa,

Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Thumbnail of user shantelf4
North Carolina
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Not authorized to withdraw monthly charge charge charge, want a refund

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Shantel,

We appreciate you bringing this to our attention and we are sorry to hear that you are not pleased with how our VIP program work. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

Thumbnail of user tyonaw
Georgia
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

They do not do refunds they only do checks and it takes weeks for you to get it.

Date of experience: November 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Tyona,

Thanks for sending your review! Your feedback about our refund policy is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user pateseias
Virginia
3 reviews
0 helpful votes
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February 12th, 2023
Verified purchase

Easy,fast and excellent quality of shoes and style

Date of experience: February 12, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Pateseia,

We're glad you enjoy our unique styles and selections! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user monicar666
Texas
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Perfect I always love ll the shoes I order. I always receive many compliments.

Date of experience: May 17, 2023

Thumbnail of user bonnies866
Bonnie S. – Shoedazzle Rep

Hello Monica,

Amazing feedback! We are glad to hear about your positive review of our merchandise. It was really a pleasure doing business with you! Have a good one!

Best,
Bonnie

Thumbnail of user nianicep
New Jersey
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Love the love the quality of the shoes and the timely manner it took to get to me thank you

Date of experience: July 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Nianice,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user terrien7
Louisiana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Comfortable and everybody love them I love them every body want them but I got them

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Terrie,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user michaela4581
New York
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

She loves the style and fit of the sandals and boots.

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Michael,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user kristonic
Canada
1 review
0 helpful votes
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March 5th, 2020
Verified purchase

These were better than expected. I love them!
Really love them.

Date of experience: March 5, 2020

Thumbnail of user colen13
Cole N. – Shoedazzle Rep

Hello Kristoni,

Awesome! We're happy to hear you love your order! We sincerely appreciate you doing business with us. Thank you for choosing Shoedazzle! Have a great day!

Best,
Nelle

Thumbnail of user andreab1471
Florida
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Good quality, good customer service and fast shipping.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Cornella,

We are glad you are enjoying our product quality and shipping process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user christinem2361
Colorado
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Terrible Terrible Terrible! I will never be on this site again

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Christine,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user genesism22
Maryland
1 review
0 helpful votes
  • Send Message
July 5th, 2021
Verified purchase

Won't be buying from this company
Customer service from India/ Philippines
Won't be buying from this company
Customer service from India/ Philippines

Service
Value
Shipping
Returns
Quality

Date of experience: July 5, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Genesis,

Thank you for sharing your feedback regarding our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user joselinel5
New York
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Very satisfied very comfortable My friend love them

Date of experience: August 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Shoedazzle Rep

Hello Joseline,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products that we provide to our members.

Best,
Mary

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From the business

Sells shoes via monthly "subscription".

Business History

In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.

We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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