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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
It was great the shipping was fast the colors was on point
Date of experience: November 6, 2022
Super cute and sexy shoe! I love the fur and the way the shoe fits
Date of experience: November 4, 2022
Hello Brittany,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I loved everything I purchased from shoedazzle. Clothes, slippers, and boots boots and more boots!
Date of experience: November 6, 2022
Hello Mellisa,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Easy to buy- easy to exchange great inventory- cute styles
Date of experience: May 7, 2023
Hello Kathleen,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I love the price. As well as the value of the shoes.
Date of experience: April 19, 2022
Hello Krystal,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,
Zeth
Love love love the shoes and the deals! Been a vip for years!
Date of experience: September 28, 2022
Hello Kim,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products and the promotions that we provide to our members. Hope you have a nice day!
Best,
Lia
Very good experience with everyone that I came I came in contact with.
Date of experience: January 8, 2023
Hello Angela,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and Member Service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
The design and the Quality are exceptional im very active and the products are compatible
Date of experience: November 23, 2022
Hello Clarence,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I love the app the clothes the shoes and everything
Date of experience: January 7, 2023
Hello Mildred,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I never received the shoes I ordered. I can't track them and have never received them!
Date of experience: July 14, 2022
Hello Nancy,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Great experience! Easy return, great customer service!
Date of experience: July 14, 2022
Hello Gloria,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!
Best,
Renz
Great! Love the shoes. The fit is great and I love the color.
Date of experience: February 20, 2023
Hello Bonnie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Ordering was easy. Selection was great. Shipping was on time!
Date of experience: December 2, 2022
Hello Myrna,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Never received my parcel from Shoedazzle. Never had any communication from Shoedazzle
Date of experience: August 8, 2022
Hello Celeste,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Got what I expected. They fit and they are what I wanted
Date of experience: August 8, 2022
Hello Rebecca,
Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products that we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
Great shoes and customer service! The shoes were great quality and comfortable.
Date of experience: July 14, 2022
Hello Beryl,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Love love love. Will order again. Fast efficient and amazing
Date of experience: January 5, 2023
Hello Coco,
Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
I ordered something else and I got something else. Very bad service
Date of experience: December 8, 2022
Hello Mitalee,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I like the boot. Size is true and the design is just like the picture
Date of experience: February 17, 2023
Hello Carla,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Totally satisfied and very good quality and very beautiful shoes
Date of experience: June 20, 2022
Hello Yuveida,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
The price is good and the customer service is helpful
Date of experience: January 5, 2022
Hello Marie,
We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
The shoe started coming apart. The heel is coming off the bottom of the shoe.
Date of experience: December 20, 2022
Hello Melissa,
Thank you for sharing your experience with the shoe that you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have done the return with no problem but still waiting on the replacement sandel...
Date of experience: September 18, 2022
Hello Emma,
Thank you for the feedback about your experience with the status of your order. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
Shoe Dazzle offer Good quality, fit well, love it!
Date of experience: July 14, 2023
Hello Eva,
We're glad you’re enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
One pair of shoes is to small & the other pair i didnt even order
Date of experience: January 22, 2023
Hello Trisha,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoes. We value you as a member and want to make things right!
Best,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Bettie,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary