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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Good experience and nice shoes thanks nice colors and models good good
Date of experience: August 1, 2020
Good communication, always on time, always good! Love it.
Date of experience: August 13, 2022
Hello Thania,
It’s great to read your feedback about ShoeDazzle and we appreciate you taking the time to share your awesome experience! We aim to provide the best service to every member!
Best regards,
Chad
I recently ordered some white sneakers and I'm living them so far!
Date of experience: July 11, 2023
Hello Katrina,
We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I never received my shoes and I never received a refund
Date of experience: July 17, 2022
Hello Vania,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you were not able to receive your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Took about a week and a half to receive my order with no legitamate reason
Date of experience: February 5, 2023
Hello Isamar,
Thank you for sharing your experience with the delivery of your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Excellent over night bag. Shipped quickly. Good quality. Fashionable.
Date of experience: July 11, 2023
Hello Danyele,
We're glad you’re enjoying our products and shipping timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My experience was good. My order was delivered quickly.
Date of experience: February 17, 2023
Hello Vonnie,
Wow! Thank you for the great feedback about your order and your experience! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Bonnie
Omgggg, I love it! It is an easy fit and you won't regret this purchase!
Date of experience: November 5, 2022
Hello Chi,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
I ordered my correct shoe size, but these came back a half size to samall.
Date of experience: July 18, 2022
Hello Dessie,
Thank you for writing a review! Your feedback about the product size is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
Everything fit and look great! I got rain boots, work tennie shoes, and high tops.
Date of experience: February 8, 2023
Hello Regina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Always a pleasure to order from shoe dazzle. Love all the shoes I've tried on so far.
Date of experience: July 14, 2023
Hello Beautiful,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,
Zeth
My order had to be sent twice, took almost 2 months
Date of experience: July 11, 2023
Hello Barbara,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Received a message stating they were delivered a came home and the packages weren't there
Date of experience: May 17, 2023
Hello Vashunda,
Thank you for writing a review about your order. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
Very very good experiences loved it she's very nice
Date of experience: January 8, 2023
Hello Vanessa,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Hello Vanessa,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Quick and Easy and to the point. To the point. Quality
Date of experience: January 7, 2023
Hello Marcelyn,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Loved the shoes i got but sined me up for a membership without telling me
Date of experience: September 4, 2020
Hello Keyona,
Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
Great sale, love the styles, love the fit, love the quality.
Date of experience: June 17, 2022
Hello Marika,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Love the shoes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes
Date of experience: June 16, 2022
Hello Nadean,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Shoes arrived on time, they weren't exactly what I expected but I still love them!
Date of experience: December 6, 2022
Hello Ammey,
We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Always very friendly and very good service and accommodating
Date of experience: December 6, 2022
Hello Yahira,
Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
Love them!
Goes well with everything. Cute, cute cute
Date of experience: February 16, 2023
Hello Kali,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
They were one of the first shoes that fit very comfortably
Date of experience: April 8, 2023
Hello Denice,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I'm always satisfied when ordering products from Shoedazzle.
Date of experience: September 20, 2022
Hello Linda,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Very prompt delivery. Boots were what was advertised.
Date of experience: September 19, 2022
Hello Cynthia,
We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I'm very satisfied and appreciative of shoe dazzle
Date of experience: September 18, 2022
Hi Mary,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Brenda,
We appreciate the time you took to share your experience with us! We're happy that you're satisfied with our products and services! Have a great day!
Best,
Dean