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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
I ordered shoes and paid for them. The next month there was a $50 charge on my account.
Date of experience: August 11, 2022
Love all my shoes. So cute! Fit great and exactly what I was looking for.
Date of experience: January 4, 2023
Hello Natali,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The representative was very precise and showed knowledge of his job description.
Date of experience: January 6, 2023
Hello Uchenna,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
You can't beat these deals! The shoes are always great quality and affordable
Date of experience: January 6, 2023
Hello Teriana,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I have been waiting to order a pair of boots and never restocked. Very disappointed.
Date of experience: January 5, 2023
Hello Detonia,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very happy with my selection for this month the shoes are gorgeous. Thank you shoedazzle
Date of experience: July 17, 2022
Hi Lucinia,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
The add showed very few shoes that were only $10.00 as advertised
Date of experience: January 5, 2023
Hello Jennifer,
Thanks for sending your review! Your feedback about our promos is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Not always get satisfied, but boots are really good.
Date of experience: January 5, 2023
Hello Yuvicela,
Thank you for the feedback! At ShoeDazzle, our mission is to provide our members with only the nicest, highest-quality items. Our number one priority is the satisfaction of our members.
Best,
Mary
Sizes were a lil bigger than true to fit but I love the quality of my order
Date of experience: January 5, 2023
Hello Deanna,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Not true to size my foot didn't fit all but 3. Returning for others. Cute shoes though
Date of experience: July 15, 2022
Hello Simone,
We appreciate the feedback you shared regarding the fit of the items we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Was making a purchase. I visit the site often, its easy to navigate.
Date of experience: January 5, 2023
Hello Ashly,
We are happy you are enjoying your online shopping experience! Thanks for your fantastic feedback and we're glad you are enjoying our website. We love hearing from awesome members like you!
Best regards,
Chad
I am always pleased with my order and will continue to be a loyal customer.
Date of experience: December 4, 2019
Hello Carly,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
Wow, these boots are great just what i expected thankyou shoedazzle~
Date of experience: January 28, 2023
Hello Cynthia,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products.
Best,
Mary
I enjoyed the shoes they fit well and wore amazing thank you so much for everything...
Date of experience: May 21, 2019
Hello Asia,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in Shoedazzle. Hope to hear more from you in the future!
XO,
Ivy
The prettiest shoe I could ever find. Every month a beautiful selection of new style shoes.
Date of experience: August 11, 2022
Hello Danyel,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Very convenient and products are reasonably priced.
Date of experience: August 12, 2022
Hello Lakishia,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
LOVE THE STYLE FIT MATERIAL RECEIVED LOTS OF COMPLIMENTS PRICE REASONABLE WILL BE SHOPPING FOR MY SUMMER WARDROBE
Date of experience: May 21, 2019
Hello Carolene,
Thank you for trusting us and shopping with us. Shoedazzle is always ready to serve members like you with exciting shopping offers. So, stay tuned!
XO,
Ivy
The site is great to navigate. I love shoes so this gives me affordable options that are stylish!
Date of experience: January 28, 2023
Hello Ashleigh,
Thank you for the feedback We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
1st time wearing wedges & they were very comfortable
Date of experience: August 11, 2022
Hello Ronda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Never disappointed! Been with company over 3 years! Love it.
Date of experience: January 5, 2023
Hello Omillya,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
My shoes was amazing they also came quick I had the best experience
Date of experience: January 5, 2023
Hello Shabria,
Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!
Best,
Mary
Amazing I love and will continue to be a loyal customer
Date of experience: January 5, 2023
Hello Nayna,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Love the faux blue suede boots I purchased. Super cute with either yoga pants or a dress
Date of experience: January 5, 2023
Hello Tess,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
A very good experience got my shoe on time and it was I expected
Date of experience: January 5, 2023
Hello Carmen,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
Best,
Mary
These shoes are of the poorest quality that I've ever seen.
Date of experience: January 5, 2023
Hello Pamela,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Laura,
Thank you for your purchase. For assistance with the charges, our Member Services Team will get in touch with you right away.
Best,
Renz