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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Oh my goodness just as advertised. Right size, excellent product. It arrived sooner than expected!
Date of experience: March 7, 2023
Thank you for training your reps right. Every time I have called so respectful and helpful.
Date of experience: March 7, 2023
Hello Blanca,
Thanks a lot for the awesome feedback. ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
Been waiting for almost 3 Weeks and my order never arrived
Date of experience: March 3, 2022
Hello Laura,
Thank you for your honest feedback! We are sorry to hear that you still haven't received your order. We value you as a member and want to make things right! Our member services team will get in touch with you right away. Thanks!
Best,
Renz
It's always great shopping on shoedazzle, their fast and nicely priced.
Date of experience: March 7, 2023
Hello Ruth,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Perfect fit...stylish and very affordable.Would recommend to all.
Date of experience: March 7, 2023
Hello Nancy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Expedite response love my purchase. Can't wait to shop again.
Date of experience: August 4, 2020
Hello Jacqueline,
Thank you for sharing positive feedback! Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
I love my red boots they are comfortable classy and fashionable
Date of experience: March 2, 2022
Hello Daisy,
Thank you so much for taking the time to share your wonderful experience with us. We take pride in knowing our members are happy with our products!
Best,
Renz
They were just like the picture and fit me perfectly
Date of experience: August 4, 2020
Hello Ariel,
Awesome! Glad to know that your heels fit perfectly! This motivates us to do more and we promise to keep our standard in quality and fit just for you!
Best,
Nelle
Easy to pick out and fast delivery. Just wish they have more kitten heals.
Date of experience: February 4, 2023
Hello Deniece,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Excellent service, quick delivery. Love the shoes. Will definitely be purchasing again
Date of experience: February 1, 2023
Hello Naomi,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Love all these shoes at a great price and wonderful product
Date of experience: February 3, 2023
Hello Olivia,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
If there is a problem with the order, Shoedazzle, will do all they can to make things right.
Date of experience: July 17, 2022
Hello Peggy,
Thank you for the great feedback on our products! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Hope to hear more from you in the future!
Best,
Mary
The shoes are a perfect fit they look very cute on
Date of experience: July 17, 2022
Hello Michele,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Both fit perfectly. I love them so much for the cold weather.
Date of experience: January 8, 2023
Hello Mary,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots and hat! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Great customer service support. Corrections are handled quickly.
Date of experience: January 7, 2023
Hello Priscilla,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
When everyone wants your boot! Lots of compliments
Date of experience: January 8, 2023
Hello Michelle,
T was really a pleasure doing business with you! Thank you for choosing ShoeDazzle items! We hope you will always have a great experience with us in the future!
Best,
Mary
I have been a customer for years and never dissatisfied!
Date of experience: January 8, 2023
Hello Toni,
What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Love their shoes! Especially the booties! Fast shipping! I will recommend!
Date of experience: January 19, 2022
Hello Nowwrut,
Thank you for the positive feedback! We are happy to know that you love our products and services!
Best,
Jane
Every pair of shoes or boots are just perfect
Thank you
Date of experience: December 1, 2021
Hi Houle,
Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!
Best,
Cathy
My shoes are so beautiful and comfy. I will always recommend shoe dazzle
Date of experience: April 21, 2023
Hello Tare,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
It's delivered earlier than expected. And I got my correct size.
Date of experience: April 21, 2023
Hello Yetunde,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
My delivery was supposed to be here yesterday and nothing today either
Date of experience: April 19, 2023
Hello Rebecca,
Thank you for your honest feedback about your order and the delivery. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.
Best,
Bonnie
I love this skirt. It's fitting and flattering. Looks good
Date of experience: March 7, 2023
Hello Shavon,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
I've been using shoe dazzle since 2019. I love everything about it
Date of experience: March 7, 2023
Hello Josh,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Great experience and delivery was Quick. Good products
Date of experience: March 6, 2023
Hello April,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Sindiswa,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services. Hope to hear more from you in the future!
Best,
Mary