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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Beautiful shoes, true to size, fast shipping. I will forever be a customer!
Date of experience: November 4, 2022
I was nervous getting shoes online but it fits just right and quality is actually really good too.
Date of experience: November 4, 2022
Hello Jessica,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
Always tons to chose from. Great prices and fast delivery.
Date of experience: August 9, 2022
Hello Plamena,
We're glad you enjoy our delivery process! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I love everything.
Good quality, comfortable
I'm so happy with my new shoes
Date of experience: August 8, 2022
Hello Maria,
Awesome! Thank you for the overall feedback. It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us!
Best,
Mary
Shoes are super cute and comfortable. I am very satisfied.
Date of experience: August 8, 2022
Hi Candice,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
Overall a great shopping experience. Love their boots! Super easy to order.
Date of experience: November 3, 2022
Hello Tauvie,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Fast shipper. First time wearing Reebok. Very comfortable. Will order from again.
Date of experience: January 2, 2020
Hello Debra,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
XO,
Ivy
Delivery takes longer and packaging should be improved. Some shoes are not packaged in a box.
Date of experience: August 8, 2022
Hello Abiola,
Thank you for taking the time to leave a review. Your feedback about our shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
All of my boot orders have been a true fit, look like their photos & are good quality.
Date of experience: January 1, 2020
Hello Darlene,
Thank you for the kind words that you've said about Shoedazzle! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
XO,
Ivy
Ordering was easy and product arrived earlier than expected
Date of experience: August 8, 2022
Hi Patricia,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Tina
It is a great store but they need more wide width boots and shoes
Date of experience: August 8, 2022
Hello Madeleine,
Thank you for taking the time to provide a review. Your feedback on the selections is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you.
Best,
Clark
Love my shoes from ShoeDazzle! Can't wait to get more.
Date of experience: April 14, 2021
Hello Jessica,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Nice and comfortable. Will definitely shop there again
Date of experience: August 8, 2022
Hello Ronisha,
Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products that we provide for our members. It has been a pleasure doing business with you! Have a great day!
Best,
Allison
The shoes was too small for my feet had to sent them back.
Date of experience: August 8, 2022
Hello Celeste,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I usually find what I'm looking for. Orders ship fast and arrive on time. Easy returns.
Date of experience: November 4, 2022
Hello Dee,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
It took less time for my shoes to arrive,,, like the new packaging
Date of experience: July 18, 2022
Hello Sonia,
Thank you for your remarkable review of our products and shipping process! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
Best,
Mary
I was able to get 2 pairs of shoes for under $20 total. Shipped and received quickly.
Date of experience: July 18, 2022
Hi Letitia,
Thank you for your amazing feedback about your shopping experience and the products that you purchase! It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Loved the shoes, everything fit, just shipping was SO slow.
Date of experience: July 15, 2022
Hello Nicole,
Thank you for your purchase. For assistance with the shipping, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Need better selection all look similar to each other
Date of experience: November 3, 2022
Hi Sharon,
Thanks for your effort in writing a review about the selection we offer. We always want to make your shopping experience as easy as possible. We will be emailing you right away for assistance.
Best,
Tina
Speedy delivery. Very reasonable price! Will shop here more!
Date of experience: November 2, 2022
Hi Traci,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
These shoes are so cute I love them and will be buying many more pairs.
Date of experience: November 2, 2022
Hello Athena,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I've received my very nice merchandise in a timely manner!
Date of experience: November 2, 2022
Hi Sheilah,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
Shoe size is normally off and monthly cost entirely too high now.
Date of experience: November 2, 2022
Hello Catherine,
Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the sizes of our products. Our Member Services Team will get in touch with you right away.
Best,
Renz
Amazing pair, fabulously. I Can't wait to rock them this winter.
Date of experience: November 2, 2022
Hello Rosemary,
It’s great to read your feedback about your purchase and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Allison
So soft and pretty
Great material
Made me look awesome at anniversary dinner
Date of experience: November 3, 2022
Hello Theresa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase.
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Blessing,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth