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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
Shipping was fast and quality boots. I love ordering from shoe dazzle. Great selections
Date of experience: November 6, 2022
Never got my shoes no way to contact anyone on were they are at
Date of experience: November 6, 2022
Hello Pamela,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Beautiful, comfortable and of great quality, I am happy with my choice
Date of experience: November 6, 2022
Hello Solange,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products. Hope to hear more from you in the future!
Best,
Mary
Great shoes and prices…You're not going to find deals like this anywhere else.
Date of experience: November 6, 2022
Hello Melinda,
Awesome! Thank you for the great feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I never actually received my package. I'm not sure what's going on but it's nowhere to be found.
Date of experience: November 5, 2022
Hello Martque,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The boots were 6.5 and fit really big. Size isn't accurate.
Date of experience: November 5, 2022
Hello Alejandra,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing of our boots. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Orders always on time. Never had a problem with my size.
Date of experience: November 5, 2022
Hello Patricia,
Member satisfaction is our foremost priority and we promise to always serve you the best. We value our members and so as your opinions. Hope you enjoy your day with us!
Best,
Mary
Courteous and kind service, solved my problem very quickly.
Date of experience: November 5, 2022
Hello Audrey,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Other than receiving one of my previous shipments a little late everything when great.
Date of experience: September 22, 2022
Hello Lluvia,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Beautiful, affordable and remarkable shoes. Will recommend shoe dazzle to everyone
Date of experience: September 21, 2022
Hello Karen,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
My shoes are awesome! Love them!:~). I'm I'll be buying more soon!
Date of experience: June 1, 2020
Hello Debi,
Awesome! We love to hear that you're happy with your shoes! We always want to create unique designs, new styles, and high-quality products for our valued members like you!
Best,
Nelle
Buying was easy, but the boots are not comfortable at all.
Date of experience: June 1, 2020
Hello April,
We are happy to hear that you had an easy shopping experience with Shoedazzle! Apologies to hear if your boots are uncomfortable. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
This is the last time I will order and cancelling membership.
Date of experience: June 1, 2020
Hello Christina,
We are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
I have tried to cancel on numerous occasions without success
Date of experience: September 21, 2022
Hello Catalina,
We appreciate the feedback you shared regarding your request to cancel. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Always get quality shoes, excellent customer service and fast shipping even during the pandemic
Date of experience: May 5, 2020
Hello Asha,
Wow! Thank you for showing us some love! We are glad to hear that you always get your order on time. Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
Great service, amazing product, really fuels my shoe obsession
Date of experience: July 18, 2022
Hello Tamara,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I ordered Some sale items and the shipment was cancelled
Date of experience: July 18, 2022
Hello Haley,
Thank you for sharing your experience with your order that was canceled. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I always have good service with Shoedazzle. Thanks
Date of experience: May 4, 2020
Hi Janese,
We love your wonderful review! It is always our goal to serve you with the best we can and we are glad to know that we delivered!
Best,
Cathy
Ok thanks for everything your service is doing great
Date of experience: March 10, 2023
Hello Shannon,
It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!
Best,
Allison
The shoe was so nice but very narrow and did not fit
Date of experience: February 25, 2023
Hello Carolyn,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your shoe. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Faster shipping which is amazing! You can't go wrong!
Date of experience: March 10, 2023
Hello Brendalyn,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary,
Great quality, fast service, low price,no hassle,!
Date of experience: February 6, 2023
Hello Amanda,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Very good experience! Nice, comfy shoes and trendy, makes a big difference.
Date of experience: January 19, 2023
Hello Corina,
We are delighted that you like the styles we offer! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
I still haven't received my package when they said it would arrive
Date of experience: January 11, 2023
Hello Brittany,
We are sorry to hear that you did not receive your order yet. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Great customer service, very knowledgeable, patience, and understanding.
Date of experience: November 8, 2022
Hello Katrina,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Gray,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad