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Shoedazzle has a rating of 3.7 stars from 7,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality, and fast delivery. Shoedazzle ranks 3rd among Subscription Shopping sites.
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It was easy to exchange online... quick and simple, no hassle! The main issue right now is I'm not sure if they've received the return so I can keep an eye for when my exchange will be shipped. I returned the shoes that same day I received them and still nothing. Better communication would be greatly appreciated but since I've been a member, I've had nothing but superb customer service and pleased with every purchase.
I sent back the same shoes multiple times one size 7 runs extra small and tight but when I order it in the wide size it was extra large, there is no in between. It took me a month to get my first order because they had a problem with the delivery service. This happened twice so I just didn't look for anything else. And for the shoes that I've sent back I did not get my points back. So I cancel my VIP because it's just not worth it.
It was cool I love my shoes they feel comfortable and good for when I'm going out in the rain
Date of experience: January 4, 2023
I really love shoedazzle shoes. Very comfy stylish and reliable.
Date of experience: August 10, 2022
Hello Tsegereda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. For further assistance, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I will need to return the shoes for a bigger size.
Date of experience: January 4, 2023
Hello Dominique,
We appreciate the feedback you shared regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I love shopping with you all had a great experience good quality and quantity.
Date of experience: January 4, 2023
Hello Kenya,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I placed my order and got it 3 days later! Will definitely be ordering again soon!
Date of experience: January 4, 2023
Hello Heather,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Good quality, arrives on time, and beautiful designs.
Date of experience: January 9, 2023
Hello Sonia,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
A pair of shoes I ordered we're not modified correctly
Date of experience: January 4, 2023
Hello Brittany,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Quick, easy and fast. Very nice product. Just what I was looking for, can't wait to wear them out!
Date of experience: August 10, 2022
Hello Candace,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
They are so comfortable. I can't wait to rock them!
Date of experience: November 6, 2022
Hello Adebola,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Gets lots of compliments ordering the white ones next
Date of experience: November 7, 2022
Hello Carla,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
May order in black too! I love them they are pretty comfy and adorable. A little narrow but cute.
Date of experience: November 7, 2022
Hello Ivy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our product. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Fast, good quality and price is perfect. I gonna buy some more products for sure.
Date of experience: November 6, 2022
Hello Susy,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I was trying to get a different shoe size but shoedazzle won't let it go through at all
Date of experience: November 6, 2022
Hello Desi,
Thank you for sharing your experience with processing a return online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Size I wear didn't fit had to return for an exchange still waiting on that.
Date of experience: November 5, 2022
Hello Samantha,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Received instant response to problem with shoes I purchased.
Date of experience: August 1, 2021
Hello Cynthia,
Thank you for taking the time to write a review! Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you within 24-48 hours.
Best,
Chad
Love the boots every year I always wait until late summer early fall to cop me a couple of styles
Date of experience: September 23, 2022
Hello Resha,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shoes came in looking better than I truly expected...
Date of experience: September 22, 2022
Hello JacQuita,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Ordered online. There was a slight delay in delivery. Loved what I got.
Date of experience: November 11, 2022
Hello Catherine,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Wonderful experience, quality and packaging is great
Date of experience: September 22, 2022
Hello Harleen,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.
Best,
Lia
I find them super website and the items are always great.
Date of experience: September 22, 2022
Hello Rose,
We are glad you are enjoying our products and the website! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
My block heel strap was sewn on backwards so the heels are not wearable at all.
Date of experience: November 10, 2022
Hello Deonne,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
All of my shoes fit comfortable and I can stand well.
Date of experience: November 9, 2022
Hello Jimetta,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Like the products that I purchased will definitely be making another purchase very soon.
Date of experience: March 7, 2023
Hello Melanie,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Mary
Excellent selection with speedy delivery. Gorgeous boots and heels
Date of experience: March 10, 2023
Hello Crystal,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Simple, easy. Which is great!. I will do it again and share my experiences.
Date of experience: October 17, 2019
Hello Alice,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
Sells shoes via monthly "subscription".
In 2009, ShoeDazzle reinvented the way you shop for shoes, with a personalized online showroom and a new collection every month.
We believe shoes are the centerpiece of your look, giving you confidence, attitude and when you want it, altitude. To complete your toe-to-head look, we also offer handbags, clothing, and accessories. Today, millions of women get their personalized fashion fix from us, with access to top trends, style inspiration, and world-class service.
Hello Shamekia,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia